Customer Reviews for Donnies Collision Centre

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Donnies Collision Centre

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Corwin J. on

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Different rate charged that quoted when booked, insurance I didn’t want and a surprise cash deposit required because I chose to pay by debit rather than credit card, BS. The agent I got on the phone after reviewing this contract was not helpful, sounded like she was reading a script instead of listening to the issue and trying to help. U-Haul will be the last place I go in future!

Charles M. on

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Top notch service and quickly handled all concerns. I’ll be back. Highly recommend

SARAH E. on

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Great customer service.

Jim H. on

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as soon as I arrived the owner had a tech hook up and secure the trailer. Was prompt and efficient.

Jaroslaw I. on

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Excellent customer service by Deanna and Colin.

Brooke S. on

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Our trailer was scheduled to be picked up at this location for 8:00am, the worker did not show up at the store until after 9;30am setting us back over 2 hours of highway driving to our drop off location to ship furniture out of province. The owners excuse was “I don’t open for uhaul until 9:00” meaning if that was the case he was still over a half hour late. Worker then took about 15 minutes to complete the computer work and paper work to send us on our way and did not supply us with the moving furniture blankets that we had paid for. (06) blankets were paid for and clearly showing on our paperwork but not supplied. Will never recommend this location to friends in the area for moving.

Jeremy Benadict H. on

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Absolutely nothing Donnie was great

CHERYL M. on

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There’s nothing I can recommend. I’ve rented from them twice and have had superb service.

Anne P. on

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When picked up only had 1/4 Tank of gas, was told to just make sure that is how to take it back, not sure about anyone else, but that is not is easy feat to do..

ALVIN V. on

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William W. on

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Missy B. on

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The location was closed when we got there because of the lengthy delay.

TIM M. on

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Everything was fine.

jim M. on

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RAYMOND B. on

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your sevice is great and helpful happy smiling staff go along way Thanks

Scott P. on

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adam S. on

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Wind shield wipers didn’t work. Became impossible to see through the windsheild. Wipers stopped working completely 3 hours into 16 hour drive. Had to swap trucks and unpack and repack the entire truck including unloading and reloading the car being towed. Was incredibly inconvenient. Lost time during planned travel date. Resulted in late check in at hotel. Fees applied.

Dolan L. on

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Nancy C. on

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tim M. on

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Bruce M. on

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No improvements required. Excellent service. Thank you.

Norman A. on

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Alicia H. on

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Joseph H. on

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Keith W. on

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very friendly service with very clean equipment

patrica D. on

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Kevin M. on

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Chad D. on

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Tobias F. on

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