Customer Reviews for Dublin Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dublin Hardware

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William M. on

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Kate is great. Very helpful. An asset to the company.

Joselph F. on

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Alesia R. on

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WENDY F. on

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Joseph C. on

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TONY R. on

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Dale S. on

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The on site U Haul staff was especially helpful. She walked me through the after business hours pick up and lock box procedure until I felt comfortable with it.

Dana C. on

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The one taller gentlemen wasn't so friendly. He was just there to do his job. The shorter gentlemen was SUPER SWEET though.

Jamie H. on

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greg S. on

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The only thing I was not comfortable with was taking a picture of my driver's license and sending it out on line. Everything else was fine. Thanks!

Murali V. on

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Comment in the 24/7 process is not totally clear. If the steps are sent in an email along with reservation confirmation, one can go prepared. It took at least 45 minutes before I was able to drive off the lot.

Vivkie C. on

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Kate is awesome, we love her! Super helpful, educated, and kind! Very quick and responsive and anything we needed help with we could just pick up the phone and call her. She even fixed the email I just got that said the truck was never returned in literally 2 minutes.

Stephen C. on

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Kate was wonderful. Efficient and flexible. Love the Dublin Hardware location and happy to support a smaller local business.

Joseph C. on

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No glitches whatsoever. Excellent service and support. Kate knows her stuff.

John B. on

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Kate (employee @ Dublin Hardware) was affable, knowledgeable, and kind. She made the rental process, from start to finish, a breeze in every sense. I recommend this location as a worthwhile option over the larger U-Haul distributors!

Emily V. on

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Carol C. on

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Richard J. on

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Diana S. on

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Brandon T. on

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The lady i spoke with at Dublin Hardware was super helpful and very friendly! She helped to make a very stressful time easier. I cannot thank her enough! THANK YOU THANK YOU!!!!!!!

john L. on

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Did a 3 day one way rental of a 6 by 12 trailer and returned it the next day. There asked for a refund on minimum time and called Chris the District manager and was told I had to pay the 3 day rate. This is not right as a customer I would like to see a policy change . John L

Bill M. on

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Kate was Great!!!

janice W. on

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Dennis N. on

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Do yourself a favor and stay away from Dublin Hardware, they add charges I don't feel were justified or explained.

Carol D. on

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Steven B. on

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Michael S. on

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Cory B. on

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Paul T. on

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U-Haul website was very slow, and made simple things a chore. Website was also slow at my home, so it wasn't the hardware store location.

Howard B. on

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Donna T. on

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Roger P. on

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Trailer was dropped off without issue. Once again, staff onsite offered no help but were pleasant to deal with. Overall the experience was pain-free and pleasant.