Customer Reviews for Dubuqueland Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dubuqueland Mini Storage

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Steven E.
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Customer did not leave a comment.

Michael R.
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It happens every time I reserve a trailer from you guys at u-haul, I pick what trailer I want and I get the reservation number and put on my card then days later I get a e-mail saying the trailer is no longer available. This time the gave me a larger one but I did not need a bigger one and it is harder on my vehicle. The time before this I reserved 2 weeks in advance and in those 2 weeks I was told 4 times my trailer was no longer available. I found one myself the day before I needed it. You need to start giving your word. Your competition might cost a little more but at least they are reliable.

William T.
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Customer did not leave a comment.

Brian R.
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I dropped off after hours and there wasn't space to maneuver a truck and trailer. Coupled with the fact that truck traffic was coming thru a shared gate, it was tight. I ended up having to unhook and push the trailer up an incline to get it out of the way. Luckily it wasn't too heavy. The location was close to my house, so it saved me some time.

Ryan H.
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Great experience

Clark S.
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Customer did not leave a comment.

Dale S.
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Mark G.
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Justin S.
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Mairsad M.
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5 Stars 🌟 ✨

Dennis M.
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They treated me exceptionally well and I felt good renting from them.

Frank B.
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Customer did not leave a comment.

Justin S.
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Thomas K.
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Michael C.
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DANIEL B.
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Very nice checkout staff woman

Michael D.
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Rodney K.
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PEGGY R.
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Awesome

Dave B.
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Make sure any prior damage is clearly noted - I missed that there was some slight damage on one of the fenders. The guy at Magic Dragon (drop of location) was awesome about it. Carrie & Barb were very helpful at check in and very pleasant to deal with.

John K.
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Scott D.
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Karl F.
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Tony H.
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William H.
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Went the extra mile to get me what I needed and down the road.

joseph C.
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Agent who checked us in was great and very quick and personable. Issue out of their control (UHaul corporate scheduling) was our only issue. We had to drive an hour each way to get the truck due to availability. His is the second time that's happened. Not this sites fault, an issue with truck scheduling. All agents in person and via phone were nice to deal with.

Othniel A.
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Nothing. You did great

Jason W.
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Customer did not leave a comment.

Tyler K.
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Troy N.
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Couldnt reopen the pickup notifocation to grab the keys from the lock box. Luckily was helped before everyone left for the night.

brian G.
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Barb is a very down to earth person. The lady she works with was friendly and helpful . Great Customer Service.

Mychell Z.
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Customer did not leave a comment.

Patrick M.
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My only concern was getting a call on Friday evening telling me the truck I reserved was not going to be available. The associate worked quite hard and did find a smaller one that worked out but it would have been an easier move with the one I reserved. However, it was a heart stopping experience to get such a call when we had to have one for Sunday and needed to do 24/7. Would have been an ultimate nightmare if we were "stranded" without a vehicle to move with.

Paul D.
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Customer did not leave a comment.

David C.
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She was very helpful and checkout process was convenient / fast.

George M.
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Customer did not leave a comment.

randy T.
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The Tow Haul option stayed on the whole time which I am sure effected and lowered the MPG especially when it was traveling empty!!! I called and reported that to the location we picked the truck up from immediately Saturday morning May 30th when I noticed it at 9:30 am! Thanks, Please get back to me with a reduced rate for $mpg I was charged $1.09/mile. Randy L. Thompson

Brian V.
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They did a great job of having trailer ready to go.

Staci H.
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Customer did not leave a comment.

James L.
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Jason M.
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Hillard S.
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Colleen L.
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maxine T.
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Earl C.
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Nothing!

Kathy L.
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Bald tires. Had to drive 1 and half hrs away to get a different trailer. Very unhappy.

Cassie L.
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Customer did not leave a comment.

Hillary S.
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Staff was very friendly and helpful.

Luis A.
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I think I was overcharged, and I like an explanation for that, out of $81 I end up paying over a $100. Please find out what happened. Thank you for your help.

Turpin D.
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quick and convenient!

Derek R.
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Great service & excellent equipment. Easy to access and return truck.

JIM F.
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Awesome location. Great service

Mary J.
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Excellant service and very easy to schedule online!

JIM F.
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Fantastic service

Marsha M.
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Customer did not leave a comment.

Marsha M.
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Peter A.
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Nada. Friendly and efficient service at this drop off location.

philip J.
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No Need To Change Anything ... Awesome Staff & Equipment !! They All Are Extremely Helpful

cheri W.
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Always great to deal with! Thank you!!

Donald N.
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Customer did not leave a comment.

John F.
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Appreciated the call to make sure I knew where they were located. Smooth and easy drop off, great experience!

James H.
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I just dropped off after hours

Heide G.
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The rental place called ahead of drop off to make sure i new where to go.

Daniel U.
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Carrie went out of her way to be helpful with after hours pickup. She even gave me her cell number to call if we had issues. I greatly appreciated the extra attention. Thank you!

Irv V.
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John H.
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Great service and very helpful. Excellent!!

Lucas G.
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Michael V.
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Carolyn B.
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Daniel F.
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I have rented from this location a few times now. They have always been pleasant and professional from the phone reservation, to the pick up and the ease of night drop off. I would recommend them as well as use them again for any future needs.

Daniel V.
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Customer did not leave a comment.

Jessica T.
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Audrey R.
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TThe Dubuque land ministorage was very helpful and allowed us to do a proration for two weeks and accommodated our needs

Michael A.
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Customer did not leave a comment.

lauren R.
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Make sure rental close by, I drove 65 miles to pick up, but you gave an extra day for which I was grateful

Andy B.
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Customer did not leave a comment.

Rodney R.
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Ryan B.
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cindy N.
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Daniel Z.
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Greg G.
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Jamie M.
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Gene M.
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Lisa F.
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Very friendly and helpful! Will use them again!

Jerry H.
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Customer did not leave a comment.

Suzanne T.
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I have rented from Uhaul a few times, this was a first for this location. I would go here again. Staff is great and go over things really good.

Gary B.
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Thanks for fulfilling my need for a 6'x12' trailer! I'm thankful that I did not need to drive to Platteville to get this size of trailer.

Jeff B.
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Customer did not leave a comment.

Bill S.
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Barb called the day before I was to pick up the truck to make sure she had the correct dolly. Lady at the desk waited for us past closing time due to they closed early Good Friday. Excellent customer service!

Brandon C.
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Customer did not leave a comment.

Mark T.
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People were nice. Truck proved poor.

gary S.
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26' truck had an electrical problem with feed to left trailer light. Took over 4 hours of my rental time for the repair and extra running around. Repairs were made at DK trucking also a uhaul place.

Nova C.
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Customer did not leave a comment.

randy H.
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Kathy B.
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Very helpful! Thank you.

Brigette R.
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Customer did not leave a comment.

pam B.
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matt R.
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Excellent customer service and friendly staff. Will continue to do business at this location and recommend to others.

Becky S.
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Customer did not leave a comment.

Jerry N.
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customer service was excellent

No reviews have been submitted for this location.

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