Customer Reviews for Dubuqueland Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dubuqueland Mini Storage

Overall rating:

Reviews without text are currently hidden. Show them

Abby B. on

Rating:

Customer did not leave a comment.

Darin L. on

Rating:

I had an excellent experience. The staff was very helpful and friendly. They answered all of my questions about the rental paperwork and made sure I understood what I was doing with the rental equipment. They took time with me and didn't make me feel rushed. I really appreciate that. I would definitely recommend DMS.

barbara k. on

Rating:

Excellent

Shirley H. on

Rating:

The dealer and shop were fine but much further away then was convenient

Willie A. on

Rating:

Customer did not leave a comment.

John S. on

Rating:

Equipment was in good shape not like other U-Haul locations I visited and the people at this location were The Best ! I would Very Much rent again, but Only from This Location. Thanks - John Sedan

randy w. on

Rating:

Customer did not leave a comment.

philip f. on

Rating:

Customer did not leave a comment.

Jeff G. on

Rating:

Make sure the equipment is maintained so the tires and axle don't fall off.

JULIE M. on

Rating:

Customer did not leave a comment.

Julie B. on

Rating:

The woman at the front desk was super helpful! We she helped me swap my reservation for something that better suited my needs & was quite nice!

Jeffrey S. on

Rating:

Employee was awesome, again doing four things at once, understaffed.

Susan k. on

Rating:

Customer did not leave a comment.

Bobbie S. on

Rating:

I love renting from this location! Pick up is always quick and easy! They attached the trailer and walked me through the procedure for dropping off the trailer after hours. The staff is always friendly and was very accommodating for changes in my reservation!

deborah E. on

Rating:

Great service

Scott C. on

Rating:

Address on contract ambiguous- shown as both Dubuque Iowa and in Illinois - wasted 45 minutes driving around since address given shows up in both locations on google maps too

Tameka B. on

Rating:

Customer did not leave a comment.

Terry L. on

Rating:

Carrie and Barb were great to work with. We did have a problem with loading my car onto the car dolly (damage to front bumper; Will was assisting with directing me onto the ramp, the ramp was not angled right, so when Will directed me to back up, a handle on the ramp caught my bumper and pulled it away from the frame). The folks from RepWest have been good to work with. Carrie and Barb said they never saw anything like this, but helped me with my needs. I ended up not renting the dolly, as it appeared to be a problem to continue to attempt loading my car.)

JESSICA U. on

Rating:

Customer did not leave a comment.

Chris W. on

Rating:

Customer did not leave a comment.

Kevon F. on

Rating:

Customer did not leave a comment.

Jeff B. on

Rating:

Employee was very helpful in the drop off. Quick and easy.

william b. on

Rating:

Customer did not leave a comment.

Matt B. on

Rating:

Customer did not leave a comment.

Sam H. on

Rating:

Very professional and informative. Will return next time I need a rental.

James G. on

Rating:

Customer did not leave a comment.

Tim B. on

Rating:

the air conditioner did not work.

Stacy H. on

Rating:

The people are great; friendly and helpful!

Sandra M. on

Rating:

Customer did not leave a comment.

Stacy S. on

Rating:

Make sure you inform people about mileage limits. I didn't realize I had one and was charged.

Gregory S. on

Rating:

Customer did not leave a comment.

Desirae F. on

Rating:

Customer did not leave a comment.

DOUG O. on

Rating:

Customer did not leave a comment.

GREGORY M. on

Rating:

Always enjoy dealing with this Dubuque area U-HAUL location. The other Dubuque location is, at best, poor to deal with.

Steve H. on

Rating:

Customer did not leave a comment.

Mike D. on

Rating:

Customer did not leave a comment.

Burton E. on

Rating:

Customer did not leave a comment.

Bobbie S. on

Rating:

Sales rep was super friendly and helpful, giving driving/traffic advice for going to Iowa City. Pick up and drop off of the trailer took minutes and was a breeze. Will use this location for all future uhaul needs!!

Jerry B. on

Rating:

Excellent customer service by Carrie!

Philip I. on

Rating:

Customer did not leave a comment.

Krystal D. on

Rating:

Customer did not leave a comment.

Scott F. on

Rating:

Customer did not leave a comment.

Krystal D. on

Rating:

Excellent Service. Best U haul Experience

Paul H. on

Rating:

Customer did not leave a comment.

rich r. on

Rating:

The young lady on duty was very quick to help and I was unhooked and out very fast and easy. She was very helpful!

Gary B. on

Rating:

Just keep the good workers there. They were extremely friendly and helpful!

Lindsey P. on

Rating:

Customer did not leave a comment.

Jason K. on

Rating:

Customer did not leave a comment.

Edward A. on

Rating:

Customer did not leave a comment.

Paul D. on

Rating:

The staff was very friendly and familiar with their vehicles. It was a pleasant experience. Thank you!

Starr C. on

Rating:

Customer did not leave a comment.

Beverly H. on

Rating:

Customer did not leave a comment.

Mike M. on

Rating:

Customer did not leave a comment.

Steve H. on

Rating:

Customer did not leave a comment.

William P. on

Rating:

We got 10 ft truck and only surprise was that there was no ramp.

Kathy M. on

Rating:

Customer did not leave a comment.

Joseph R. on

Rating:

Customer did not leave a comment.

JIM F. on

Rating:

great location and the people are very helpful and friendly.

Tom B. on

Rating:

Customer did not leave a comment.

Kathy M. on

Rating:

Customer did not leave a comment.

pam D. on

Rating:

Customer did not leave a comment.

Katelyn T. on

Rating:

Customer did not leave a comment.

Debbie F. on

Rating:

Customer did not leave a comment.

David K. on

Rating:

Customer did not leave a comment.

keali b. on

Rating:

The gentlemen back it in for me ! He was great and very nice

Thomas K. on

Rating:

Customer did not leave a comment.

Art V. on

Rating:

No improvements needed. I will always return to this location, helpful and friendly staff!!!!!! Thank you thank you!!!!!

david l. on

Rating:

Customer did not leave a comment.

Rachel R. on

Rating:

Make sure rats in other bugs animals are gone they massed up my things the rat

Larry B. on

Rating:

Thank you!

Lance N. on

Rating:

Customer did not leave a comment.

Andrew H. on

Rating:

Customer did not leave a comment.

Norman H. on

Rating:

Customer did not leave a comment.

connie k. on

Rating:

Customer did not leave a comment.

James H. on

Rating:

We dropped off after hours

Margo A. on

Rating:

Customer did not leave a comment.

Neil G. on

Rating:

Customer did not leave a comment.