Customer Reviews for Dubuqueland Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dubuqueland Mini Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

JEFFERY M. on

Rating:

Always a great experience with this location. Fast, friendly and efficient. THANKS!

Matt O. on

Rating:

Customer did not leave a comment.

Brandon c. on

Rating:

Everyone was very helpful and friendly during a stressful time in my life and helped ease some of my stresses! Many many thanks to everyone in Dubuque!

Beth R. on

Rating:

Customer did not leave a comment.

CAROLINE K. on

Rating:

Customer did not leave a comment.

JEFF R. on

Rating:

Customer did not leave a comment.

Linda V. on

Rating:

Our 2018 vacation was great, thanks to the U-Haul experience we had this year with U-Haul. It was 100% better than our 2017 experience with U-Haul. The dealer we used this year was on top of everything. Thanks very much! You get a 5 Star rating from us!

thomas d. on

Rating:

Good people. Very nice. Will recommend to family and friends.

Patti B. on

Rating:

Customer did not leave a comment.

Kristine M. on

Rating:

Customer did not leave a comment.

Allan N. on

Rating:

Customer did not leave a comment.

marty M. on

Rating:

Customer did not leave a comment.

Heather M. on

Rating:

The location I went to was great and friendly. My low score is due to Uhaul corporate giving a less than 24 notice that I had to drive more than 3 hours round trip just to pick up the rental is unacceptable.

Jessica K. on

Rating:

Customer did not leave a comment.

Jeff G. on

Rating:

Customer did not leave a comment.

Jon H. on

Rating:

Customer did not leave a comment.

David L. on

Rating:

Customer did not leave a comment.

Joseph M. on

Rating:

Very nice people and very helpful thank you again

eunice s. on

Rating:

The employ that worked with us was very friendly and helpful. She hooked it up and we were on our way in a very short time.

Heather K. on

Rating:

Customer did not leave a comment.

JEFF W. on

Rating:

Customer did not leave a comment.

Angel H. on

Rating:

Customer did not leave a comment.

pete k. on

Rating:

Have the trucks on hand that people need also put a sign out front so people know where to go

richard b. on

Rating:

Customer did not leave a comment.

mark r. on

Rating:

Nobody told us that when we made a reservation at the Davenport location, we were not guaranteed pickup of the truck we needed, nor the location. First they said they didn't have a truck we reserved, then we had to go 120 miles further to get one....after we argued that the smaller one they had for us wasn't going to work. Poor business.

Steven R. on

Rating:

Customer did not leave a comment.

Paul O. on

Rating:

Customer did not leave a comment.

Rich K. on

Rating:

Customer did not leave a comment.

Al H. on

Rating:

Clean facility,excellent staff

Brian S. on

Rating:

Customer did not leave a comment.

Rick M. on

Rating:

Customer did not leave a comment.

Philip P. on

Rating:

Customer did not leave a comment.

steve w. on

Rating:

The only negative part of my U-haul experience is not having confirmation the trailer would be there for me until the day before.

Scott S. on

Rating:

Had car hauler booked for 11:30. Got a call asking if it could be moved to 12:30 and I said yes, thats fine. Got there at noon and was asked if I got a call from U Haul and I said NO. Guy at desk said my car hauler wouldn't be there till 3:30 now. I told him that won't work at all. He called another location in town that closed at noon and she had a trailer and said she would wait so got it from her. Worked out ok, but poor communication.

joseph y. on

Rating:

Customer did not leave a comment.

Tom G. on

Rating:

Customer did not leave a comment.

Sandy S. on

Rating:

Customer did not leave a comment.

James W. on

Rating:

Very professional, helpful and pleasant people.

Dennis J. on

Rating:

Not a thing. Everything was excellent.

Scott F. on

Rating:

Customer did not leave a comment.

Rick M. on

Rating:

Customer did not leave a comment.

GREGORY M. on

Rating:

Have worked with before and were very friendly and helpful.

Christopher D. on

Rating:

Staff were fantastic!

PAT M. on

Rating:

Customer did not leave a comment.

Peter S. on

Rating:

Don’t stand between the vehicle backing up and the trailer.

Stephen M. on

Rating:

Customer did not leave a comment.

CAROLINE K. on

Rating:

It was hard to find with no signage off the main road. The staff were very courteous.

Rick T. on

Rating:

This location is top notch. Been using them to haul my son to college and back. They have always taken care of me.

Rick M. on

Rating:

Customer did not leave a comment.

Beverly W. on

Rating:

Customer did not leave a comment.

william D. on

Rating:

Customer did not leave a comment.

Faisal H. on

Rating:

Very helpful staff

Brian W. on

Rating:

They were extremely friendly and helpful.

William F. on

Rating:

Customer did not leave a comment.

Roger Z. on

Rating:

None that I can think of to improve. I had a very good experience.

Bob A. on

Rating:

Those who I talked with were excellent. Great experience and would rent from them again.

Lori W. on

Rating:

Customer did not leave a comment.

ONYEKACHI N. on

Rating:

Customer did not leave a comment.

Mary S. on

Rating:

Great customer service!

Paul H. on

Rating:

The hands down best U-HAUL facility there is. End of story.

Steven R. on

Rating:

Great experience from first phone call until job completed. Have used this location several times before and will continue to use them in future without hesitation. Thanks for your help!

Rob P. on

Rating:

Customer did not leave a comment.

STACIE H. on

Rating:

Customer did not leave a comment.

Thomas S. on

Rating:

Excellent service, thank you.

. on

Rating:

Great job, John Sweeney

Craig M. on

Rating:

Customer did not leave a comment.

michael s. on

Rating:

Very friendly & polite

Eric B. on

Rating:

Nothing. Very well organized

Lance N. on

Rating:

Customer did not leave a comment.

Russell S. on

Rating:

Everything was excellent at the pick up location. Staff responsive and very helpful. Highly recommend.

Steven H. on

Rating:

Customer did not leave a comment.

Thomas C. on

Rating:

Customer did not leave a comment.

william leo L. on

Rating:

Customer did not leave a comment.

Kari F. on

Rating:

Customer did not leave a comment.

MIKE T. on

Rating:

I wouldn't go anywhere else.

LYLE E. on

Rating:

Can not think of anything.

Lance N. on

Rating:

Customer did not leave a comment.

Beverly H. on

Rating:

Customer did not leave a comment.

Terry B. on

Rating:

Customer did not leave a comment.

Jim F. on

Rating:

Staff is awesome. Always helpful.

JEFF R. on

Rating:

Customer did not leave a comment.

Ben E. on

Rating:

Customer did not leave a comment.

Randell H. on

Rating:

Customer did not leave a comment.

Cody J. on

Rating:

Carrie was very helpful when my pickup location was changed because the original location did not have my size of truck. She was accommodating and was there early so I could pick up my truck closer to the original time.

julie m. on

Rating:

Customer did not leave a comment.

Mark B. on

Rating:

This is the original location west of town. I passed a newer site in town on my way out there the new site didn't show up as a place to drop off this trailer.

Abby B. on

Rating:

Customer did not leave a comment.

Darin L. on

Rating:

I had an excellent experience. The staff was very helpful and friendly. They answered all of my questions about the rental paperwork and made sure I understood what I was doing with the rental equipment. They took time with me and didn't make me feel rushed. I really appreciate that. I would definitely recommend DMS.

barbara k. on

Rating:

Excellent

Shirley H. on

Rating:

The dealer and shop were fine but much further away then was convenient

Willie A. on

Rating:

Customer did not leave a comment.