I wouldn’t recommend UHaul at all!! The day before my rental(that was made weeks in advance)I got a text telling me to get the truck from Edison, Ga. 45 mins away from Albany. People were waiting on me to move. When I called the scheduling lady said, “Albany was just YOUR preferred pickup(not actual). I asked if you had a transfer service to take the truck to Albany like rental cars do. She said NO, So do you want the truck or not. I said yes because you guys have me by the balls, I have no choice in this 10th hour. She then said OK and hung up. First bad experience in all these years of renting. I then had to still go to Albany to pick up the Refrigerator hand truck(I had to watch others pick up their trucks) Albany was friendly and apologetic.
Kenneth D
Customer Reviews for Edison Tire Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
To be fair they had just started with UHaul, it would be extremely helpful if someone would help disconnect a trailer, they’re heavy
RANDY S