My reservation / contract was changed after I arrived without being informed. I was changed from having a dolly to no dolly and from 2 day to 1 day, from 200+ miles to 30 miles and this caused me to pay much much more when returning the truck along with having to drive to another uhaul location to buy a dolly because uHail wouldnt rent me one. In the end I ened up paying $70 for a dolly and another $100 over the original quote in addition to having to run around between Uhauls. I would say it was very very poor experience and will prob not use Uhaul again due to this experience.
Richard D
Seaward Oil Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ventura, CA 93001
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- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews Workditto with comments above
MICHAEL BPlease clean the truck. A few necessary moving supplies would be great.
CARLO LCheckin process was too lengthy. I couldn't take pictures of the drivers side of the truck because of how it was parked
RAJENDER RVery nice man
Mary Y