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LINNEA L
Customer Reviews for Elma 3 Mini Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The online rental process didnt work i ended up waiting until 10 for the office to open and from there took over 30mins to get it finished then the online part wasnt working to take pictures of the phone i used 3 phones before i found one that would work to take finish the receiving part. Then When i dropped it off same issue even after downloading the app it wouldnt work so i returned it with no picture noone to check it in and just dropped keys in drop box by door. The truck sounded like it had a major exhaust leak especially when first starting.
Joe WIt was clean. Tire was worn pretty flat and we had a trailer tire blowout. They did come replace it for free. That a great service. Though it really needed to be replaced before hand. And, I should have said something and had them replace it before hand.
Sean GBest experience ever! The manager is AWESOME!
Bhance PAbsolutely nothing
ROBERT RNothing it was great
ROBERT RNo complaints. Everything went as well as it could. JOHN was excellent to deal with. I would recommend to anyone.
Ruben RService was prompt. Owners made it an easy and flexible experience. If I ever need a trailer again they will be my first call.
VAN HGreat owner and great location.
JOHN MI was told by the lady that I would get the difference returned to my account when I returned the trailer since I only needed it for one day. I haven't gotten any money back like she said I would.
DONALD CBoth places were awesome 😎
DIRK BThe owner of the Uhaul location was so friendly and helpful. It couldn’t have been a better transaction.
JAKUB BThe guy who rented me the equipment was incredible and soooo friendly. Rent from him A++++++
JOHN MExcellent customer service!!!
JESSICA TVery nice and professional. The best ever!!!
JOHN MVery helpful, the whole process went very smooth
jeffery kThe cab was not washed. Bugs on the windshield. Other than that it was OK
Geoffrey SI had issues using the Uhaul app on my end and the employees at Elma Mini Storage were so incredibly helpful and made sure I got successfully checked in and on my way.
CRYSTAL HNothing I can think of.
William BEverything went good, they took care of us quickly.
Robin CGreat outfit!
Frank P