Customer did not leave a comment.DAVID P.
Customer Reviews for Elmers Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Duane C.
Customer did not leave a comment.Vicencio M.
Customer did not leave a comment.KEITH H.
Customer did not leave a comment.ANTHONY B.
Nothing to improve on, amazing customer service!Carol-Ann S.
Not muchJOANNE C.
Customer did not leave a comment.Kenneth W.
I did not get the blankets that I had requested and was charged for. I found the on line process cumbersome.john V.
Customer did not leave a comment.Ian J.
When I arrived to pick up the U-Haul truck I had to do a self pick up . My location was not recognized by U-Haul on my phone called the mobility help line and the agen. I spoke with sounded annoyed and didn't sound like he wanted to help me , Finally the dealer owner came out to assist. When I told the agent I did not need his help he sounded like he didn't care. My overall experience with the self check in was horrible and I would definitely not recommend it especially when you have agents that are to help you there and sound like they don't want too. Over all experience with the mobility help was terrible .Vance L.
I after hours drop off box, left keys behind a gate and not sure if they got picked up or not. Location was very confusing with nothing but one small cardboard sign with some u haul specials. Nothing otherwise noting this was a drop off site. Elmer's storage isn't listed anywhere, only Elmer's weedery and the phone message box was full so to inform anyone about where I left the keys is impossibleSlawomir K.
Worst screw up rental ever, 5 changes in locations, I will tell any body my experience renting not much help from vendors as they were in the dark as well as my self, they felt they helped by giving me a $79 discount, wow, next time I will check out my options, as I always used U-Haul in the past. Former loyal customer.Victor B.
I don't know about the next customer but I do not like the fact that it was a different person that was there when I brought the truck back and did not want to check it in for me. I was not comfortable leaving the vehicle without checking it back in so I chose to do the online check in, which was a waste of my time when there was a person there that could have done it for me.Kenneth B.
Difficult to receive and drop of the keysElizabeth C.
Nothing...all is good!GEORGE B.
My experience wirh UHaul has been excellent. I have rented twice in 6 months, and found easy booking, payment and pick up, and all franchises have been very helpful and courtious, including this locarion. 10/10!!ernie K.