Customer did not leave a comment.Ian H.
Customer Reviews for Esso Caledon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Gurvjeet S.
Customer did not leave a comment.Walter G.
Customer did not leave a comment.shawn G.
Customer did not leave a comment.Rob B.
I ordered an appliance dolly that was not included, instead I received a cheap furniture dolly which wasn't capable of moving the items I required. I was still charged for the appliance dolly despite it not being provided. The attendant to whom I returned the truck argued about about the amount of gas despite me showing him a picture of the tank amount I had taken in the morning when I picked up the truck. When I disputed the dolly charge I was told I had to contact Uhaul and my card was charged before I consented and agreed to the final bill! Absolutely abysmal service, rude and unprofessional. And charging my card before I had consented and agreed to the full charges was very insulting and frustratingAlastair M.
Drop off location was a gas station. Service was fast and friendly.Bruce P.
The service I received at this location was quite appalling. The employee there wanted to take a picture of my credit card to send to someone else to process this transaction. They also took down my other personal info on their personal phone to send to someone else, and even with that they got my information wrong in my booking. Would not recommend this location to anyone else, and will consider options other than U-Haul for future needs based on this experience.Fima K.
Excellent service. Pleasant to deal with. Being able to drive one way into a nana or USA was perfect scenario.JANET M.
I was overcharged by alot and this process was not pleasant. :(karyn L.
I booked the equipment for 9am and ended up leaving the premises at 11:20am. The previous guy that used the equipment returned the equipment and left with the key with his stuff still inside. They couldn't verify and communicate to me. They had to rebook the equipment for me and I was billed twice. I'm really pissed and would never use uhaul again.David E.
Charged me for an extra day incorrectly. Brought the truck back on Saturday and they put it in that I returned it Sunday. Now I have to wait for a refund. Definitely will not recommend ever.Melissa H.
This is a gas station. There was no 'computer' to complete the rental. We completed the check in online before we went in. But the attendant had to phone someone and then photograph our license and bank card! We asked for a dolly that wasn't included and we had to drive back to get it. We also were charged a $15 safety fee we didn't agree to.Christopher O.
I ordered furniture pads and a dolly. Neither of these items were provided yet I was still charged for them.John W.
Customer did not leave a comment.Sean C.