Customer Reviews for Estate Liquidation Consultants LLC
(U-Haul Neighborhood Dealer)

133 reviews

242 Red Barn Rd   Brevard, NC 28712

(828) 885-2025

Location Hours

  • Mon-Thur: Closed
  • Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 885-2025

242 Red Barn Rd
Brevard, NC 28712

Services at this Location:

Location Hours

  • Mon-Thur: Closed
  • Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

THEODORE D. 
Rating:
5.0

No recommendations. Dealer was exceptionally helpful.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
4.0

Nice people, communication was a little off, but overall great service

LAURA R. 
Rating:
3.0

Customer did not leave a comment.

Bruce A. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN D. 
Rating:
3.0

Not as friendly and welcoming as the other location.

Candace M. 
Rating:
4.0

It's hard to say good or bad, it's a neighborhood dealer and i dropped off after hours. They were responsive with questions over the phone, but otherwise it was just a key drop.

DANIEL T. 
Rating:
4.0

Customer did not leave a comment.

PAUL M. 
Rating:
5.0

Customer did not leave a comment.

Kathleen B. 
Rating:
5.0

Great

Cynthia M. 
Rating:
4.0

We rented a simple 5 x 8 enclosed trailer. It was good for the purpose but definitely showed wear & age with cracking paint.

William C. 
Rating:
5.0

Very Good Service!

Cynthia M. 
Rating:
5.0

Great Experience

CYNTHIA M. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA M. 
Rating:
5.0

Nothing, it was perfect service and excellent equipment.

REBECCA E. 
Rating:
5.0

Customer did not leave a comment.

ANDREA D. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY W. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA M. 
Rating:
5.0

Customer did not leave a comment.

TRACY M. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA M. 
Rating:
4.0

The 1st place we reserved a truck was at Charlie's Tire Center in Brevard, when we got there, the man that finalizes the rental wasn't there so here we were suppose to be picking up stuff so we had to go to the other place on Red Barn Rd. and delay our time for pickup.

SHIRLEY P. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER S. 
Rating:
3.0

Uhaul charged me for a rental I canceled. In short, I rented just a tow dolly, but the rental was charged for a truck/tow dolly and mileage. I will be following up to make sure it's rectified. Not a typical experience.

Timothy C. 
Rating:
5.0

The owner/person helping us was so very sweet! We got caught in storms driving there, so we were over an hour late. But she still rented to us, helped us hitch, and was kind the whole time. Great service!

Danielle S. 
Rating:
4.0

Customer did not leave a comment.

Ernest L. 
Rating:
5.0

Customer did not leave a comment.

William E. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

The agent was great. She was so helpful in getting me going. The truck did have bad tires on the driver side rear that we missed at pick up. One of the tires separated on the way to Fl.

Bruce J. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
3.0

Customer did not leave a comment.

PATRICK R. 
Rating:
5.0

Customer did not leave a comment.

richard L. 
Rating:
5.0

The auto transport had nearly bald tires on it and they were out of balance causing a vibration in the truck. Service was excellent at the pick up dealer.

Byron S. 
Rating:
5.0

I can't think of anything but it was good for me thank you very much

TERRY B. 
Rating:
5.0

Customer did not leave a comment.

brenda D. 
Rating:
5.0

Location was very convenient for me. Staff was very informative, helpful and very nice. I would definitely use them again.

Jody M. 
Rating:
5.0

Great People

CYNTHIA M. 
Rating:
5.0

Nice People!

CYNTHIA M. 
Rating:
5.0

Customer did not leave a comment.

GAYNELLE P. 
Rating:
5.0

Great location for drop off -

William G. 
Rating:
5.0

Very helpful!

CYNTHIA M. 
Rating:
3.0

Lady was very helpful in checking me out.

TERRY P. 
Rating:
5.0

The truck had damage to both sides of the cargo space. The back of the truck had dog hair (or at least that's what it looked like) and the cab of the truck had cigarette ashes on the seats. There was also a cigarette burn and a rip in the driver's seat. The windshield wiper blades needed to be replaced. The truck pulled to the right, and needed to be aligned.

JENNIFER E. 
Rating:
5.0

Nothing!

KAREN K. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
5.0

Had a great experience renting .

Sherri P. 
Rating:
5.0

Great location! Very helpful and flexible. Thanks

Scott S. 
Rating:
4.0

Good location for me, quick service, friendly and answered all of my questions. Lots of room to get use to easily maneuver the truck around.

Henry W. 
Rating:
5.0

Customer did not leave a comment.

Kim K. 
Rating:
5.0

Customer did not leave a comment.

Manuel R. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
4.0

Customer did not leave a comment.

William E. 
Rating:
3.0

Customer did not leave a comment.

Paula S. 
Rating:
5.0

Cindy was very pleasant and helpful!

Allan S. 
Rating:
5.0

Very cordial, efficient and professional. Took care of us after hours.

James A. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Great service !!!

Peter C. 
Rating:
5.0

Great rental experience. Owner very knowledgeable, competent, and concerned about renter's experience.

Willam Alex M. 
Rating:
5.0

Great service!

Tom B. 
Rating:
5.0

Great service!

Tom B. 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
5.0

A U-Haul technician greeted us at the door when we drove up to start the drop off at 242 Red Barn Rd. She was cheerful and thorough and quickly got us on our way. Well, we did spend some time perusing her antique sale items before we left. Quite a selection. Hurray U-Haul!

THOMAS C. 
Rating:
5.0

This location is the best one in Brevard.

Tim C. 
Rating:
4.0

Customer did not leave a comment.

Murray W. 
Rating:
3.0

Easy to get to - friendly personnel/owner?

John L. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
3.0

I wanted to rent in the Cashier's/Highlands area, but they would not rent one way, and only for 24 hours, that made me have to go 30 miles to rent the truck, therefore I had 60 miles before I even got started to load.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
5.0

These two ladies were excellent! They were a pleasure to work with. Customer service like it should be. Will use them again when needed. Fun people! My Thanks! Bryce Gilmer

B. Ronald G. 
Rating:
4.0

Customer did not leave a comment.

don O. 
Rating:
5.0

Customer did not leave a comment.

STEVE E. 
Rating:
3.0

Customer did not leave a comment.

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

Debra T. 
Rating:
1.0

Trailer was not hitched properly. It was not locked down onto the ball, creating a serious safety hazard.

jackie W. 
Rating:
5.0

Excellent customer service! Will definitely use again

sonia T. 
Rating:
2.0

No one was there. Your app loaded so slowly it was useless.

Emmett C. 
Rating:
4.0

Customer did not leave a comment.

Greg K. 
Rating:
2.0

Have adaptor pieces for the trailer to hook up to car for lights so the customer doesn't have to go buy a 30$ part for them to use the trailer. Also have people work there that want to work there! They lady was not nice and didn't care.

grant S. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
3.0

Customer did not leave a comment.

Juliann S. 
Rating:
5.0

Customer did not leave a comment.

BYRON S. 
Rating:
3.0

Customer did not leave a comment.

Ross L. 
Rating:
1.0

had to travel out of my home town just to get a truck made it very inconvenyent

mark W. 
Rating:
5.0

The lights need attention on this trailer. The left side and left rear running lights don't work. Only the top left rear light works when you push the brake or use the blinker.

James R. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
3.0

Trailer was on bad shape ... low tire ,hitch jammed, left rear light was out at some point. We have used this car carriers before but this one was not good!!!

george C. 
Rating:
5.0

Customer did not leave a comment.

Frank L. 
Rating:
5.0

A great experience. Will certainly rent from here if the need arises. Best place to rent from in the area!

Richard W. 
Rating:
1.0

When I got the truck it had 1/8 of gas and the lady told me that when I got back I had to put the gas where it was at. She never checked and looked to see how much gas was originally in the truck. The gauge went a little below 1-8 so I put 13.00 dollars in and that took it back to 1/8 of a tank. I only drove 30 miles so there is no way it can go from 3/8 to an 1/8 driving 30 miles. She told me that I had to put the gas up to 3/8 because that's where it was at before. Later in our conversation she says she was not sure where the gas gauge was at because it was a return. So I had to put 30 more dollars in the tank so I wouldn't be charged. She was very unfriendly and she did not and wasn't willing to help. She told me it doesn't make sense how so much gas was gone but there was nothing she could do. Then on top of that they forgot to give us the equipment that we had purchased with our truck.

Stevi B. 
Rating:
4.0

The staff was very nice considerate and easy to deal with. They were a pleasure to do business with. Unlock uhaul which is without a doubt the most aggravating company to do business with That I have ever been involved with!

Chris D. 
Rating:
3.0

Customer did not leave a comment.

Gregory L. 
Rating:
4.0

This location is fine. However, based on my overall experience with u-haul, I would not recommend any u-haul services to a friend.

Bryan L. 
Rating:
5.0

Customer did not leave a comment.

Sarah G. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Warn customers that you need 2 forms of ID. Almost ruined the experience. Was not happy with that.

Carl T. 
Rating:
3.0

Warn customers that if they pay in advance for possible extra days needed, they will not be refunded the amount for unused days. It's better to stick with the alotted days, and pay for extra days used, if any, at the time the vehicle is returned.

Mary T. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top