Customer Reviews for EZ Move N Store It

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of EZ Move N Store It

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STEPHEN M.
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Denver J.
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Jonathan S.
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Richard G.
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Probably the smoothest uhaul rental experience I ever had

Victoria C.
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ralph C.
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Easy to work with and a pleasant experience Will rent from UHaul again..

Peter K.
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Can't think of a thing - there was a delay in the truck I ordered, but Tracey (Tracy?) contacted me ahead of time, and arranged a replacement truck. The service was excellent!

John H.
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Customer did not leave a comment.

James S.
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I dealt with the representative Tracy and she was very kind and helpful. It was a good experience

Jeffrey C.
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Easy enough after hours drop-off procedures and key drop... Just be careful, because if you're using your phone to do the drop-off checklist, the signal there is a little dodgy and slow. Not the location's fault for sure, just an FYI.

Dale K.
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Michael V.
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John T.
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Tracy was terrific!! She was very sweet, efficient, and knowledgeable! She is a true asset!!

Matthew P.
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lawernce W.
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Great little independent dealer. Very friendly. Owner Tracey came in early so we could pickup our trailer. Allowing us to get on the road sooner. THANK YOU Tracey!!!

david L.
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Michael W.
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Jim M.
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john V.
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Great experience. Traci was very helpful with the paperwork & assisting with attaching the trailer to my tow vehicle. Return was uneventful.

ERIC K.
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Tracy was overly helpful and friendly helping me with the equipment rental. She even followed up with me to see how everything was going and if I needed anything else. Great representative for your company.

Douglas B.
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Joanne C.
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Terri R.
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I did not catch the women's name, but whoever was there for our pick up and drop off was so nice and professional, which made us want to go back to this location anytime we need a rental. Thank you to whoever this was for making our first uhaul experience great!!

James M.
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Online receipts were completely unreadable.

Jeffrey F.
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Jeffrey G.
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William B.
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Tracy, the service rep was great! Her follow up was super. Very friendly.

William M.
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Eric K.
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Staff was wonderful! It was a great experience!! I'll use this location whenever possible!

Tom S.
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Very friendly and I felt that with the pandemic going on they have kept their office clean and sanitized.

John M.
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Philip M.
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Tracy Was great and so helpful!

Robert H.
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Greg S.
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Robert H.
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Ken R.
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Rob W.
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Ken R.
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Steven D.
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Roberta D.
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Customer service was above and beyond!

Lawrence P.
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tim C.
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Traci is and has always been great to deal with. Always very helpful and makes the experience great.

mark M.
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Everything went well. Thanks

jeffrey Z.
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Gregory C.
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john N.
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brad A.
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BETSY S.
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I was so extremely happy to deal with Uhaul. The gentleman in the North Ridgeville Store on Center Ridge Rd was so accommodating and helpful. He went above and beyond to help me when picking it up. I had to go to Lorain Rd store and pick up the truck and he met me there to help me out. Then when I had to call about extending he was so very helpful. Then I got a call from the Lorain Rd store and the lady I spoke to was so upbeat and helpful. I was so happy with the truck the service and the people. Thank you for making this part of my moving experience a very positive one. I am definitely using these 2 locations again.

melissa B.
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Art P.
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all good

ann M.
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James S.
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WENT PERFECTLY !

Alex A.
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Scott C.
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jeff H.
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Neal M.
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Rabi R.
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Very kind and helpful lady to deal with Thx

shirley D.
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Used key drop box. UHaul staff on the phone (when you call before you return vehicle) were GREAT!

Leo M.
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No improvements could be made. This was a great experience, and we are very grateful for the great service and positive attitude from everyone involved. Tracey took care of everything we needed, and her service was the best!

Lucas D.
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Had computer problems while there

Tony K.
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Great place

Donna F.
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jermey R.
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Had a great experience and will return to uhaul for future rentals

Mark C.
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Tracy was very friendly and helpful

Susan P.
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Everyone was so helpful and nice.

Kimberly C.
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Rep that assisted me, she was awesome and pleasant to deal with

carsee L.
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David S.
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Very freindly. Very very helpfull saved money made wrong reservation for two online she asked how long I need it for and suggested doing a day rental saved me money will tell everyone to rent from this location 5 stars

Lolita T.
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No improvement needed.uhaul is the only truck rental i will ever use. I've tried others and they had outrageous prices. Uhaul is very, very reasonable on their prices. I've never had a problem getting a truck on the spur of the moment. Great place to get a rental.

jeff H.
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Awesome friendly customer service.

David H.
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Very pleasant worker

roger B.
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Greg M.
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W. David D.
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The gal who helped us check in is awesome!

Patrick C.
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Best U-Haul I have ever rented.

Ted F.
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Lorena E.
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Friendly staff!

Robert H.
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Never a problem at this location.

David W.
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Sandy R.
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ron T.
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Andrea G.
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The staff was very friendly and helpful, this was a great experience and went smoothly which helped a already stressful and busy day! Thanks so much!

Ted F.
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don C.
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Robert H.
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brock W.
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Jeff P.
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All Good

micheal Z.
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Everything was fine.

DON Z.
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Nothing. The person who let us take the trailer was excellent, very professional. I would recommend the EZ Move N Store It.

colleen L.
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James R.
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Ashton S.
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Great service

tim M.
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Thomas M.
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Tracy and her staff were exceptionally helpful and friendly.

Phil C.
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Tracy S.
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Was thrilled with my experience! Very professional. Will definitely use this location again.

Gail D.
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Ted F.
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Thomas S.
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paul B.
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No reviews have been submitted for this location.

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