Excellent service..CAREY W.
Customer Reviews for Family Tonsorial Service United Blendz
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very Clean facility and the owner was kind and quick to help usJacquelyn H.
Customer did not leave a comment.Jackie S.
Customer did not leave a comment.Ryan K.
Great fast friendly service. Thank you.Mark V.
Customer did not leave a comment.Shawn A.
I've heard mix reviews regarding this pick-up location in Fairbanks, but James (I think this was his name) was amazing and incredibly helpful. Thank you for making this experience stress-free and easy.Lucas P.
I was charged for gas on my receipt, but I filled the gas up past 1/4 tank. Not sure why I was charged. I sent an email to the linked email for customer service and have not heard a response.Nickolas W.
No equipment was provided, yet I was still charged for it even after multiple support calls.Joshua R.
The owner/manager was very friendly! Will def use them again, thank you!ROBERT C.
This location was perhaps the best U-Haul facility I have rented from.MARK G.
Customer did not leave a comment.JORDAN M.
The representative of this location was unaware he had a rental. When I showed up no one was there and my hands free checkin was not set up properly.I was given a number to call, but that guy was not the rep from the location I was at. I left a message and waited for a return call stating the problem was fixed. The call never came. I checked after 10 min to find, on my own, that it had been fixed. So got checked in. No key to be found. Call again. While I'm on the phone the rep shows up, fortunately, because he owns a barbershop and cuts hair by appt only. He got me the keys, which were inside of his shop and said he was informed of the rental. I get in the truck and it's basically on empty, fortunately there was a gas station near by. It had the windshield cleaned off, so not sure if the previous renter had just dropped it off that day. An hour later I'm finally driving away. I don't blame the rep at the location. I feel this was on uhaul.Rachel G.
Returned truck a day early but didn't get the final receipt until 2 days laterSCOTT F.
Customer did not leave a comment.TOSHA C.
We never got the vehicle due to frozen lock so could not get the key. Never got a refund either. This was my first time using uhaul and do not see me using it again.James C.
I only got 6 of the 24 blankes I ordered, did not get my dolly, and there was a trash can full of leaves in the trailer. I had to contact customer service for a refund on what I did not get and from my experience I will never use uhaul again.Chandler B.
Customer did not leave a comment.Sonja H.
Would recommend and use again! 😊Justin M.
Customer did not leave a comment.Ciji C.
Customer did not leave a comment.STEVEN M.
Customer did not leave a comment.KATHERINE W.
Customer did not leave a comment.RUTH B.
Customer did not leave a comment.WILLIAM W.
Customer did not leave a comment.Gregory S.
Easy and accommodatingJoleen C.
Customer did not leave a comment.RICHARD H.
Great placeGREGORY P.
Owner of rental location was very knowledgeable, responsive to my calls and courteous. I will use this location again.LOUIS ARTHUR M.
Reserve on line at this address I talked to this guy in person and tried to reserve a 15 ft that was there he wouldn't do it said he would have a lot more coming in on the day I was to pick up when I got there was none and had to rent a 20 foot which was to big had No choice cost me more money.VICKI H.
Thank you Marquis.RICARDO C.
There is no local number for the location online, I had to go to the location to get a contact number. The straps on the car tote were weathered, and came off during transport. I put one on, my friend put one on. He is a trucker, and hauls double trailers. It was not opperator error. I returned the equipment a little over an hour after the contract, and got an extra days fee. And insurance charge, and taxes. I have rented from another uhaul location, and had zero issues. I dropped off an hour late there as well, again, no issues. For the extra days charge, not even pro-rated, and I would understand that, I will be doing buisness with white spruce trailers going forward. My brake lines were damaged when the straps came off, I will need to replace them. Things happen, I get it. I did not, and will not file a claim, even though I have coverage. Sorry, but I am not happy.JONATHAN L.
The manager of this facility was very helpful and understanding of equipment needs. 5 Star customer service!Amber B.
Customer did not leave a comment.LEMARKIS H.
Did not receive a dolly.Gentry S.
The service was excellent. The equipment was in excellent condition. We needed additional time and the contact was quick and able to extend the service. Thank you Marquoise !! 👍🏽😊SHAYNE S.
Customer did not leave a comment.KRISTINA A.
We did not receive the dolly we were charged for.Rhaja H.
The owner of the establishments was very friendly and professional. I had trouble with the mobile check in but he straightened it out and was super accommodating. WILL recommend to anyone I know looking for uhaul services. Made my move so much easier.NICHOLE S.
Great customer service!Ana P.
Customer did not leave a comment.EILEEN D.
Customer did not leave a comment.JASON D.
Customer did not leave a comment.CHRISTOPHER E.
They need pick up trucks in a big way.JUSTIN B.
Customer did not leave a comment.Darren B.
Make sure the vehicles have full fuel tanks BEFORE renting them, so that you don't accidentally charge your customers almost $30 in fuel that they didn't use. Also, be timely with refunds. It has been almost 5 months and I'm still waiting for a refund on that...Brenda Z.
Customer did not leave a comment.KRISTY W.
Customer did not leave a comment.Roberto B.
Nothing! Marquoise provided class A service! Outstanding employee!jimmy S.
Get more trailers to Alaska so no one has to schedule everything around trailer availability.John H.
Customer did not leave a comment.Bonifacio R.
Customer did not leave a comment.Jeremy R.
Customer did not leave a comment.Frank T.
Customer did not leave a comment.Hudson P.
We needed early morning pick up and late night return. Both accommodations were well received and graciously granted. Absolutely amazing service and personable service from the owner. Thank you so much! We will recommend your location above the others every time! God bless your business and your family in the name of Jesus! Amen.Loa H.
Appreciate your courteous *2nd to none *customer service! Merci:-)Cheryl D.
Customer did not leave a comment.Phillip G.
Customer did not leave a comment.Carol P.
No one was at the location however he arrived quickly after he was called. It is disconcerting to deal with a barber shop though. He was very nice and quickly had the equipment checked in and I was away within minutesKaren O.