Customer Reviews for Finishing Touch
(U-Haul Neighborhood Dealer)

8 reviews

5017 Richard Arrington Blvd   Birmingham, AL 35212

(205) 824-4681

Location Hours

  • Mon: Closed
  • Tue-Sat: 11 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(205) 824-4681

5017 Richard Arrington Blvd
Birmingham, AL 35212

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 11 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They made the return process extremely easy! Plus, sure helpful and kind.

Richard S. 
Rating:
1.0

Hours are awful. Terrible part of town. Not an actual UHaul facility. Should be removed from the website immediately

Layla W. 
Rating:
1.0

Please choose another location. They do not have it together.

Lindsay S. 
Rating:
3.0

Customer did not leave a comment.

Joseph J. 
Rating:
1.0

No key drop slot. Tried to contact the owner of the business with no answer. Had to insert the keys one by one through the crack in the door.

William B. 
Rating:
1.0

The woman at this location said she did not want to take the truck back. Said I would have to drive it across town, then threatened to shoot me if I left it after I told her I had no choice and had to catch a flight.

BRADEN T. 
Rating:
1.0

The problems started with U-Haul moving my pick-up to this much less convenient location. When I arrived, Finishing Touch was closed and I had no information about how to proceed with picking up my truck. An employee at the adjacent (and unrelated) gas station was kind enough to give me the salon owner's number, and I left a message with her. She called me back, after which we began exchanging texts that included an incorrect lock combination. The whole pick-up process took a frustrating 45 minutes, with no apology from the owner.

DAVID G. 
Rating:
1.0

We had to drive to another nearby business to wait for approval/access code through the U-Haul app, as we did not feel safe at the pick-up location (drugs, homeless people, etc.)

Kathryn C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top