Customer Reviews for First Class Auto Detail

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of First Class Auto Detail

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Miles J. on

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Merlin E. on

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Jeff L. on

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They rented our reservation the day before. We drove about 65 miles to pick it up and they didn't have the courtesy to call us. They finally called and said there were 3 65 miles away.. when we got there they didn't have it wouldn't have it for an hour. Will not rent from u haul again.

Dan K. on

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Barb M. on

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Kelly B. on

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Thomas B. on

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Location was closed when we returned the trailer

gene P. on

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This location switched my auto transport to a car dolly. Completely unacceptable for a rear wheel drive classic car. They further sent me to another location for that car dolly, without telling me of the change. The manager (Samantha) blamed the change on the U Haul company, when she had been the one to arbitrarily make the change. The morning before, on the phone, she had assured me that an auto transport would be waiting on Saturday morning. I believe she is a U haul location, only to use auto Transports for her auto detail business, as a customer SUV was stored parked on an un hitched auto transport. If the regional/dispatcher? had not stepped in, I would have had to drive several hours out of my way. Next time I will tow an empty auto transport from home, to avoid any others of this sort of dealers.

Joseph G. on

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Shelby A. on

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Ronald L. on

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Everything worked well. Trailer was in good shape, pulled well. Service was excellent when I picked it up, returned after hours. Thanks!

Gary T. on

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These folks a very accommodating. I was late arriving at their store but they opened up and got me on my way. Thanks,

michael N. on

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Outstanding customer service. ... Both representatives involved were friendly, courteous, professional and extremely helpfull. ... THANK YOU (again)!!!

Mark K. on

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This location felt like a storage building, not much office professional atmosphere. The people were nice and helpful.

Katherine K. on

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I rented out a u-haul truck for two days (I was told by the dealer that if I only used the truck for a day I could return it a day early and receive a refund). Equipment was good. Poor customer service.

LIndsay L. on

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I still have not recieved my deposit money back that she told me was in the mail. Almost a month has gone by plus i got bit by the owner of the establishments dog. Said they were open but no 1 was there. I pd w a check so i shouldve gotten cash back when i went in after 5 attempts and they still wernt open even thou there sign said they were. That is not my fault so shouldnt have to wait any longer to get my mobey back. Plus ive moved sincw then not happy at all.

Susie J. on

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I had a hard time contacting and confirming our appointment. Once we did this and got there we had EXCELLENT customer service, however the trailer really needed to be swept out. Otherwise everything was very nice and we had no issues.

Drew S. on

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Cheryl G. on

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cody S. on

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The overall experience was great. ?? The lenders were very convincing and rapped up the order in no time. In little to no time at all I had already signed the contract and received my keys. Talk about "speedy with no time to wait." That's what I like! -CLS

Eric L. on

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Charles K. on

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Charles K. on

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michell L. on

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They are amazing, they did all they could to help get me on my way very professional would highly recommend so grateful, my differential was leaking and they even helped me top it off - beyond customer service- I would give 10 stars if i could- thank you so much again!!!!

cheryl B. on

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Voss L. on

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Randall R. on

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mark G. on

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Steven S. on

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Elbin M. on

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