Customer Reviews for Formula One Auto Sales
(U-Haul Neighborhood Dealer)

Rating:

4.0

Had requested a hand dolly that was not in the truck. Made the moving more tiring than it needed to be.

Rating:

5.0

The owner said he was closed but took care of me anyway. Very nice and pleasant gentleman.

Rating:

5.0

Amazing and helpful through the entire process. Great vibes!

Rating:

4.0

The mobile pick up process was frustrating. The website was not clear when we were have trouble getting the location services to work. And then to call for help the wait was 44 minutes. We wasted a lot of time with this process.

Rating:

3.0

Same thing, but I compensation was offered when I complained about whole situation

Rating:

5.0

Easy to rent vehicle. Staff courteous and knowledgeable.

Rating:

5.0

Originally reserved truck at another location.. went to location and truck didn't exist. Then notified that my truck would be at another location, Formula One Auto Sales, my reservation was for 9:30am but they didn't open until 10am. Also they had no truck. I rated the experience high because the staff at Formula One Auto Sales took ownership of the issue and rectified it. They were very helpful and courteous. Formula One gets star and UHaul gets a zero.

Rating:

5.0

Very friendly staff. Super accomodating when we needed to change pickup date. Trailer was in great condition.

Rating:

1.0

Hard to understand where to find the key. Also, the app wouldn't let me give actual gas level. When I changed it, app wouldn't let me take a picture to continue. Had to go back and just except even though gas was not correct.

Rating:

5.0

Josh was awesome! He was extremely helpful with set up and management of the UHaul experience, which made our move a little less stressful. Would definitely recommend this location!

Rating:

5.0

Josh provided awesome service and assistance which helped to ease the very stressful process of moving. Would definitely recommend using this location. Can’t say enough good things!

Rating:

5.0

Brand new trucks and easy to use pick up via mobile phone. Will definitely recommend.

Rating:

5.0

It was great experience to deal with u-haul at Formula one location. The agent ke010385 was so helpful and well detailed. I highly recommend this u-haul location for my friends

Rating:

3.0

Just dropped off the truck, didnt go in or see anyone. Closed when we dropped it off.

Rating:

5.0

great customer service

Rating:

3.0

This rental pickup was convenient in that we were able to get the truck before the opening hours of this used car lot. The downside was that the truck was parked in the far back corner of the business and took some jockeying to get out and onto the road. Truck was clean and reliable, and it served its purpose. This pickup location was a bit further away than I expected once the reservation was confirmed by uhaul, as there are other locations closer. I assume it depends on uhaul’s resource management for 1 way trips.

Rating:

5.0

Although the truck I originally booked was not available, Josh made sure I had a truck to use for the day since it was important we had one for our move this specific date. He gave us great customer service.

Rating:

5.0

The guy was super nice. It was a super easy process.

Rating:

4.0

Josh was great !

Rating:

5.0

They were great!!

Rating:

5.0

Absolutely recommend!! Great and extremely Pleasant! My Situation was very unplanned and unexpected. However this place made my day. Thank you.

Rating:

5.0

Excellent service and very accommodating

Rating:

5.0

Josh was amazing. Friendly and courteous. Already referred him to other.

Rating:

5.0

Josh was a great person to work with. He was super friendly, courteous, respectful and understanding. Josh was a pleasure to work with with and I highly recommended him to others already. Will definitely use again in the future.

Rating:

4.0

This was a nighttime, unmanned trailer drop-off. Plenty of room to maneuver trailer. A little more lighting would have been nice.

Rating:

5.0

The person who rented us the truck was helpful and courteous. The truck was practically new and in excellent shape even though it had already been driven 45,000 plus miles.

Rating:

5.0

The guys at Formula One Auto Sales were great! Very nice, helpful, and the whole rental process was super easy! We will definitely use this location again for the next move. Thanks so much!!

Rating:

5.0

These guys were a whole lot easier to use than the UHaul facility we had originally booked.

Rating:

5.0

Josh in LexingtonSC was more than helpful. The drop off in Clearwater was quick and easy. I used Budget 2 years ago and Uhaul is so much better. I will only use Uhaul for now on.

Rating:

5.0

This was the worst experience I’ve had moving. I called in my rental to Uhaul. It was originally booked for a location that doesn’t ever have car dollys and per the location manager Uhaul knows this. I needed a different pickup location at that point. Uhaul then booked my reservation for a location that was not open. I had to call Uhaul again. Finally, my reservation was made for a location that had both a truck and car dolly. The gentleman I dealt with at Formula One Auto Sales was very helpful and understanding of what I had to deal with regarding Uhaul. Uhaul is the problem.

Rating:

5.0

Very friendly. Easy rental process and returning. Great customer service. Thanks !