Clean and well maintained,close to destinationDaniel S.
Customer Reviews for Freeway Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.bhupinder S.
A location that provideds the cheapest fuel location at destinationGerard O.
Customer did not leave a comment.natasha T.
Quick easy and friendlyRobert O.
Customer did not leave a comment.DAVID M.
Came at lunch time; no personnel to check equipment in. However, the dropping the key in the box worked well. U-Haul was fair on the mileage and gas. Overall, the trip with U-Haul went well and reasonably priced.Audra S.
The contract contains erroneous info. The rental date/time are correct. The return date and time was 2:57 PM on 1/7/2022 NOT 9:10AM on 1/8/2022! Please correct the data and billing if necessary. TED BASTIANTed B.
Great experience! Extremely helpful and knowledgeable.Robert C.
Customer did not leave a comment.Cindy S.
Darla was very friendly and accomodating for our moving needs. This is the 3rd time to rent a Uhaul from Freeway Storage. Great experience each time. Kim Presley YrekaKIMBERLEY P.
They knew we were going from Yreka California to Placerville California and that we needed the traveling from Friday through Monday. I received a text that said the truck was due Saturday in Redding California. From Yreka to Placerville is roughly five hours so having to return the truck in Reading was ridiculous. I called and was told I would be able to drop the truck off at Diamond Springs. When we got there we were told we owed an additional $120 dollars because the Yreka office said we were driving 42 miles? What?? We had a long conversation explaining exactly where we were going. Luckily Andrew with the Diamond Springs location knew what he was doing and handled the situation respectfully and professionally.jose A.
Customer did not leave a comment.Laurel D.
Very professional, no wait, walked to the truckâ€”-all was good emailed the account a receipt can't ask for much more. Nice professional ladyBRIAN H.
Customer did not leave a comment.Raymond S.
I was not sure where to park the vehicle upon return. While the handicap parking was clearly visible; there was no designated area to park a rental return, might be helpful to designate an area , painted or with signs. The app for self return worked really well, picture verification of mileage, gas level, etc. Great idea.Shawn S.