Shelby E.
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Customer Reviews for G S Enterprises
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of G S Enterprises
Jeffrey S.
This location was excellent! Fast, efficient, and professional service!
Leroy B.
For the past several months, I have been coordinating donations, taking those donations myself, from the local area to assist hurricane victims in Louisiana. Being able to depend on the equipment I need to transport the donations and assist people that were devastated by hurricanes and lost everything is critical. This location has consistently provided the equipment that is giving people hope. I appreciate the courtesy and professionalism and understanding rendered by the Manager at this location.
Ana M.
The ac disnt work and it was a MISERABLE drive. Over 900 miles no ac windows down loud noisey headaches after each day of driving with windows down. 1500 dollars is what my bill was. Not acceptable!
Phillip C.
Excellent customer service, professional, and easy access to location. Highly recommend!
ROBERTO S.
I highly recommend this location. Mr.Price is a nice gentleman with wonderful service. Will return in the future when needed.
Brinda M.
Directions took me to the wrong location but thankfully when I called the location phone number in the middle of the night the gentleman was kind enough to answer the phone and get me to the correct location.
Leroy B.
Since my first visit to this facility, I look forward to obtaining the necessary equipment to fulfill my needs. The associate has been consistently professional, friendly, and understanding enabling me perform a supportive challenge. He assist me in checking the equipment in my presence in addition to repeating the safety protocols.
TERYL H.
Larry was courteous and respectful!
Leroy B.
I have enjoyed working with the Associate. He was friendly, professional, and caring.
david B.
Just a suggestion: it would be helpful to have rearview camera(s) on the trucks. This is especially important for those of us who rarely drive trucks and are used to using rearview mirrors.
Megan C.
The customer service was excellent! We've used several different uhaul locations, and this is the absolute best we've ever dealt with!
Lydia S.
Fantastic guy! Larry was very nice and understood the system of turning in and explained everything!
lasses H.
Very friendly and good customer service at the location! The trailer was clean and the tires looked brand new!
TRESTIN M.
Very nice and helpful even though the drop off location on paperwork was wrong
Patricia L.
Give better direction on how to get to it
Galen B.
The gentleman helped me with everything. He made things SO much easier. I would definitely use this man's service again. Thank you, Larry
Joseph B.
Very Friendly, quick and easy!!
LIAN Y.
1. Close to I-10, but very very difficult to find because it is dark at night (not enough lighting), and very easy to miss because it is one way to stop sign, once it is missed, it has to drive additional 2-3 miles to U-turn. 2. There is no direction to key drop box, no light at key drop box. I had to bring my own light to find the key drop box. 3. The surrounding is wild bushes and trees, dirty road. Feel unsafe.
Jason H.
Quick and easy pickup, wouldn't change a thing.
Tammy B.
This location was excellent. However it was not where we were supposed to pick our rental up. We reserved the truck at 3320 E Sam Houston Pkwy in Pasadena, TX. She called the day before and told us that we would have to drive 20 minutes further away to pick the truck up. No explanation, offered nothing to try to make it right. Larry , at GS Enterprises, however explained why and was very accommodating.
Dean D.
Larry went above and beyond to save us money! Highly recommended!
Bobby W.
all was good
jacqueliene G.
Nothing at this location. I have no complaints. I will definitely rent a U-Haul from this location again. Great customer service
Dennis C.
The cleanest U-Haul truck I have ever rented!
VICTOR M.
Amazing service! Very helpful! Went the extra mile and then some to help us out. Thank you!!
Jacob L.
Customer Service was above and beyond!!!!
RICHARD F.
No one was there and the place was not well maintained
Charles P.
The service was great. I would go there again.
brian B.
This location always works to meet my needs
ray J.
To have more inventory at one. Office so you won't have to go all around to find a truck. But this location served us well.
bruce A.
I have zero complaints. The experience was exceptional.
Caleb S.
Great customer service, and will use this location if I have to move in the future.
Joanna K.
Awesome customer service. Great communication. Will use this location again. Highly recommend!
MIKAELA LEE M.
Quick and efficient drop off! Amazing understanding from the man that helped us!
Paul S.
Great experience. Get your UHaul equipment here. No doubt it will be a great experience.
BRANDON P.
Excellent service. Met us right away and got us all checked in quickly. We were in and out. Super friendly service.
Jesse R.
Great costume service really nice guy couldn't ask for a better person to help me.
chance H.
Mr. Larry worked diligently all day the day before my rental to get me what I needed on a very short notice. He worked with compassion to help our family and a difficult time. So Thank you Mr. Larry. I will always recommend and use his facility any time I need this service in this area. Thanks Chance
Lauren S.
The owner/ operator was super friendly and on site to help with any issues. Truck was great and made my move insanely easy. I'll definitely use this location next time I need a rental!
Gary C.
Very helpful and nice.
Ernest L.
Everything was great
Darrell H.
Everything I needed was there on site. The physical location was difficult but I had GPS so no problem. The owner was knowledgeable and very friendly guy. It was a good experience
Peggy W.
Larry was wonderful! No improvement needed
William B.
Excellent service
Frank F.
Had just what I needed. Great services, will use again.
Heather A.
He was very helpful and informative, great hospitality
Roberta K.
Easy to work with.
Carlos R.
One of the best drop site guys I've met. Solid guy. I'd recommend this location to everyone for sure!
Jason L.
Not a thing I can think of is needed at this establishment. I will say UHAUL itself needs to improve not only instructions for the self checkout but make sure you have only the businesses that participate in that program on your list. I have had you send me to a business that did not have any self checkin vehicles and you never did make up for the lost reservation. As far as GS Enterprise's the owner was great, he anticipated that we were having problems checking out the vehicle and walked us through the rental. Truck was brand new and when my ride was a no show when I returned the owner was gracious enough to give me a ride home.
Juan G.
Nothing. Excellent Service
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