Customer Reviews for Gadsden Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gadsden Mini Storage

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carol S. on

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Again very nice service and pleasant to deal with.

Nelson R. on

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Customer did not leave a comment.

Michael Ray S. on

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Everything was good.

Matthew L. on

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Customer did not leave a comment.

Angela T. on

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Carol J. on

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Staff was very accommodating. We had to drive over 40 miles into Florida to get a truck but they was not the staffs issue.

James A. on

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Customer did not leave a comment.

KATHRYN C. on

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Great

Meia J. on

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Celia M. on

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If I reserve a uhaul truck and trailer in Tallahassee, FL, I should not have to drive to a different town to pick up my reservations. Also, it is VERY inconvenient to pick up a truck at one location and a trailer at another location. The employee gave us the wrong information regarding the tow trailer, so we didn't end up using the tow trailer. Please educate your employees on the equipment so customers do not lose money.

gerardo N. on

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Customer did not leave a comment.

Pamela M. on

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Company was great and cooperative. Website was a tad not user friendly, i.e., we wanted to rent a car hauler to tow a small john deere tractor but could not reserve online for that purpose. Also, had to call several times before getting an answer.

Ron J. on

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First of all the pickup point was to be in Chattahoochee, Fla but they didn't have the truck (26' Truck) and had to find one in Quincy, Fla. The customer service person had communication issues and several items didn't convey over - thus the issue with the drop off place being West Columbia when I live in Orangeburg, SC (where I drop it off). The Truck was not cleaned and had blankets all over the truck - overall not a good experience on this request.

Tony A. on

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The employee were very helpful answer all my questions and the business were very clean and attractive.

Mary C. on

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The customer service was terrible and the truck itself was NASTY so NASTY I had to clean it out before I could even use it the cup holders n the driving area was unacceptable and just plain NASTY????????I will never use that location again..

Lisa W. on

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I was lied to about how much I would be charged. I was told I would get a discount due to the fact that I had to drive from Tallahassee to Quincy to pick up the truck, because the one I had picked from Tallahassee broke down down. I will never use uhaul again and I'll be sure to let my family and friends know how poorly I was treated by uhaul.

Jason D. on

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I turned in the truck more than 24 hours early and expected to not pay for Sunday, since the truck was returned at 4pm on Saturday, but was still charged.

Richard B. on

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LEIF L. on

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Very expensive rental. Unit was dirty inside.

jean M. on

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The gas meter was not working. I kept putting in gas and more gas. The truck ride was bumpy and just horrible. Take that truck off the road.

victor S. on

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One of the wheel tie down straps was worn short of full length. Had to make an unplanned shopplng trip to find a ratchet strap,to make the U-haul usable.

James G. on

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I don't think it was formally checked in when I brought back the tow dolly but it all got straightened out.

Aline P. on

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Customer did not leave a comment.

Randy O. on

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I was overcharged $180.00 and I still have not received a credit and its been almost 3 weeks. Severally disappointed.

Kristal M. on

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Have more one way opportunity in Tallahassee, quincy was too far and they close at 5 pm not 7pm

david C. on

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Was told the furniture pads that I paid for were in the trailer - they were NOT. The furniture dolly I rented turned out to be a hand truck. Again, not what I ordered. Would recommend but would check everything before I leave (and not send my husband up to do it) and not take guy's word that everything was in the trailer.

eva D. on

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Customer did not leave a comment.

Lavonda Z. on

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Need improvement with honesty

cherrelle C. on

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Theo E. on

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Theodore E. on

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Customer did not leave a comment.