Customer Reviews for Garage Des Chutes
(U-Haul Neighborhood Dealer)

176 reviews

3465 rte 337 Nord   Sainte-Julienne, QC J0K2T0

(450) 834-4388

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(450) 834-4388

3465 rte 337 Nord
Sainte-Julienne, QC J0K2T0

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

excellent service

Pierre L. 
Rating:
5.0

Customer did not leave a comment.

Onofrio L. 
Rating:
5.0

Always a very good service!

Guy P. 
Rating:
5.0

Everything was perfect

Guillaume P. 
Rating:
5.0

Toujours du très bon service !

Guy P. 
Rating:
5.0

Very good service and the employee is very polite!

Guy P. 
Rating:
5.0

Customer did not leave a comment.

michel D. 
Rating:
5.0

Customer did not leave a comment.

Suzanne C. 
Rating:
5.0

Customer did not leave a comment.

Christian L. 
Rating:
5.0

Customer did not leave a comment.

Stéphane R. 
Rating:
5.0

Price are crazy as soon as you drive à little or need it for nore then one day price start to climb fast and in Canada most region here have big winter and you guys put shitty 4 season duratrac tires on a van that's 2x4 propulsion and half the time or more empty its non sence got stuck almost everywhere that had snow or ice. real good winter tires especially for the price you rent should be a priority Aucun commentaire envers le garage des chutes bon accueil service courtois explications claire et très gentil mes commentaires sont destinés à U-haul directement même si rien ne va changer Une van 2 jours et 3 heures avec 456km 444$ plus 140$ de gaz oui je tombe dans le tarif une semaine et 1000km mais quand t'en a plus besoin ce me sert à rien de l'avoir plus longtemps

marc-antoine G. 
Rating:
5.0

Customer did not leave a comment.

Chantal S. 
Rating:
5.0

Customer did not leave a comment.

Sébastien D. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

DANNICK L. 
Rating:
5.0

Customer did not leave a comment.

Germain L. 
Rating:
1.0

Because the tire are finish and its very dangerous.

JULIEN L. 
Rating:
5.0

Excellente disponibilité et retour très facile avec l'application. Les employés qui confirment la commande sont très sympathiques, merci!

Maxime-karl G. 
Rating:
5.0

Le service est parfait.

Roberto D. 
Rating:
5.0

Customer did not leave a comment.

MARIO B. 
Rating:
5.0

Customer did not leave a comment.

francine T. 
Rating:
3.0

Bonjour, le 14 février j'ai loué pour quelques heures une remorque 5X8. Au retour le propriétaire du garage des chutes m'a informé qu'il allait ses charger de désengager la remorque de mon véhicule. Lorsqu'il s'est exécuter, il a laisser la barre de tire de la remorque frapper le hayon de mon camion. ce qui a causé un dommage. Le propriétaire m'a informé qu'il allait en informer U-Haul afin que des mesures soient prises pour réparer le dommage. Il m'a informé que vous avez été avisé et que vous deviez me contacter mais à ce jour je n'ai reçu aucun appel . Je vous tient responsable de ce dommage et je demande à ce que mon véhicule soit réparer. j'attends de vos nouvelles rapidement bruno Pasquini 514-603-0639

BRUNO P. 
Rating:
5.0

Customer did not leave a comment.

Eric V. 
Rating:
5.0

Customer did not leave a comment.

JEAN D. 
Rating:
4.0

Two comments: 1) winter tires will be required; very dangerous 2) bloc of ice on the top of the truck: very dangerous We did experience both situations and we've been fortunate not to get in deep trouble. TKS

Charles A. 
Rating:
4.0

Customer did not leave a comment.

Benoît T. 
Rating:
4.0

Customer did not leave a comment.

tristan M. 
Rating:
2.0

It was difficult to ride at some places without snow tires. Poor truck mechanics ; difficult to accelerate. The service was good ; the truck was clean ; but the truck was awfull. Bad condition for winter.

Francois L. 
Rating:
5.0

Customer did not leave a comment.

diane G. 
Rating:
5.0

Il ont été rapide et efficace, une excellente collaboration de leur part. Merci

Luc M. 
Rating:
5.0

Customer did not leave a comment.

JACQUES L. 
Rating:
5.0

Customer did not leave a comment.

jerry B. 
Rating:
3.0

Veiller à remplir le réservoir de lave-glace.

Christiane R. 
Rating:
5.0

Service efficace, Personnel professionnel. Merci beaucoup

Barthelemy K. 
Rating:
5.0

Customer did not leave a comment.

richard B. 
Rating:
5.0

Customer did not leave a comment.

michel C. 
Rating:
5.0

Customer did not leave a comment.

michel C. 
Rating:
4.0

A part le balais qui n'avait pas été passé dans la remorque, tout était parfait. Accueil et courtoisie impeccable 🙂

Alain L. 
Rating:
5.0

Customer did not leave a comment.

Louis P. 
Rating:
5.0

Customer did not leave a comment.

Mario N. 
Rating:
5.0

Customer did not leave a comment.

michel C. 
Rating:
5.0

Be careful and make sure that the location is indeed 24/7. Ours was not even though it was mentioned in the site and it's a good thing that someone from inside the garage saw us and invite us to finish the transaction inside otherwise the rental wouldn't work. It's also a chance that we didn't reserve for 6:00 am, otherwise we wouldn't have any truck at all.

Stéphane S. 
Rating:
5.0

Customer did not leave a comment.

JEAN PIERRE T. 
Rating:
3.0

Full the Truck of gas instead of full IT AT the 1/4 IT would be easier to return the truck instead or guessing how much we should put in it

jean-michel V. 
Rating:
5.0

Customer did not leave a comment.

Nicholas B. 
Rating:
5.0

Customer did not leave a comment.

michel C. 
Rating:
5.0

So many options of everything ! Excellent price ! The reservations was so easy , fast and no confusing at all ! We live it like that , fast and easy ! The lady at the store was really nice ! I had a good service , she answers every questions I had , and the equipment (the van) was pretty clean ! 👌🏻👌🏻👌🏻

Stéphanie B. 
Rating:
5.0

Customer did not leave a comment.

Yves C. 
Rating:
5.0

Customer did not leave a comment.

Andre M. 
Rating:
5.0

Customer did not leave a comment.

Stephane R. 
Rating:
5.0

The traler are to heavy, please install something to Help

GUILLAUME B. 
Rating:
5.0

Customer did not leave a comment.

benoit R. 
Rating:
5.0

Customer did not leave a comment.

Kim D. 
Rating:
5.0

Customer did not leave a comment.

Jean C. 
Rating:
3.0

The place was close at time of drop off

Christian G. 
Rating:
5.0

Rien tout est parfait,receptionniste compétente,et propriétaire tres gentils.merci

Donald B. 
Rating:
5.0

Customer did not leave a comment.

EDELTRAUD B. 
Rating:
5.0

Customer did not leave a comment.

MELISSA P. 
Rating:
5.0

I don't see any need for improvement at this location. Staff was friendly, polite, premises were clean, up to Covid standards.

mary B. 
Rating:
5.0

Vers Nice and friendly

francois A. 
Rating:
5.0

Customer did not leave a comment.

remi D. 
Rating:
5.0

Excellente service at the location! The problem is that the first time they cancelled for no reason... So was alone to move. Not to happy and IT cost me 500$ for movers because of the cancelation and almost 100$ to Uhaul. I would recommend the location but There's no communication between you and your locations. I tried calling after talking to 4 employees ...No solution, They kept transfering me Everywhere and I was on hold a very long Time.... Please for your clients respect there booking Jennifer Falardeau

Jennifer F. 
Rating:
5.0

continuer a faire ce que vous avez fait avec nous Excellent rien a dire

France C. 
Rating:
5.0

Customer did not leave a comment.

MAXIME T. 
Rating:
5.0

Customer did not leave a comment.

GASTON L. 
Rating:
5.0

Great service, nice people. It's was a great experience to use this company. Thank you!!

Melanie M. 
Rating:
5.0

Customer did not leave a comment.

Mikael L. 
Rating:
5.0

Customer did not leave a comment.

Pierre C. 
Rating:
5.0

Service professionnel et impeccable!

Eric D. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE L. 
Rating:
5.0

The trailer was quite heavy, it would have been nice to be able to select a lighter one. But everything was perfect!

andre R. 
Rating:
5.0

Customer did not leave a comment.

YUSUF D. 
Rating:
5.0

Customer did not leave a comment.

Frédéric S. 
Rating:
5.0

Customer did not leave a comment.

Joannie C. 
Rating:
5.0

Meilleur endroit pour louer un équipement de déménagement, le service est très accueillant et excellent, les camions sont très récents et vraiment propres, le garage Des Chutes à Rawdon je le recommande fortement, 5 étoiles pour la réception et l'endroit, vraiment satisfait.

serge L. 
Rating:
5.0

Customer did not leave a comment.

Chantal S. 
Rating:
5.0

Tout étais très bien EXCELLENT

Raymond L. 
Rating:
5.0

Everything was absolutely fine

francois P. 
Rating:
5.0

excellent service from this representative. i highly recommend.

Karel Z. 
Rating:
5.0

Customer did not leave a comment.

Sylvain L. 
Rating:
5.0

Customer did not leave a comment.

Alex B. 
Rating:
5.0

Customer did not leave a comment.

Jean-Luc B. 
Rating:
5.0

Customer did not leave a comment.

Patrick B. 
Rating:
4.0

Customer did not leave a comment.

Vêtements E. 
Rating:
5.0

Customer did not leave a comment.

Mélanie M. 
Rating:
5.0

Customer did not leave a comment.

Stéphane Y. 
Rating:
5.0

Truck was scheduled and confirmed to pick it up in Laval. But at day of pick up they r informed me that no trucks available and closer is in 60 km away. Not good situation at moving day. Overall service was great.

Ravil Y. 
Rating:
5.0

J'aurais aimé faire la réservation au complet par téléphone d'avance

FRANCOIS V. 
Rating:
5.0

Merci beaucoup Cinthia !!!!!!

juan P. 
Rating:
5.0

Customer did not leave a comment.

Sylvie L. 
Rating:
5.0

Merci

Céline D. 
Rating:
5.0

Un service impeccable, des camions propres et bien entretenus. Merci Garage des Chutes.

Nathalie P. 
Rating:
2.0

Nous avons eu beaucoup de problèmes pour le retour de location. Adresse erronée et par la suite le refus du commerçant situé au 3416, rue Queen a Rawdon qui a refusé de reprendre le véhicule. Nous avons fait du kilométrage de plus et les données concernant la quantité d'essence était fausse. Nous avons pris des photos du compteur et de celui de la quantité d'essence et les documents ne représenteNot pas les bonnes quantités. Décevant.

isabelle V. 
Rating:
5.0

Garage des Chutes m'a loué un camion impeccable. Accueil chaleureux de Cinthia Barlatti et une excellente expérience client. Je recommande fortement cet établissement. Merci.

Nathalie P. 
Rating:
5.0

Customer did not leave a comment.

Simon L. 
Rating:
3.0

Customer did not leave a comment.

Patrick B. 
Rating:
5.0

Customer did not leave a comment.

Jean-Luc B. 
Rating:
4.0

Le retour du camion s'est fait un Dimanche, hors des heures d'ouverture.

Michel F. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

Luc B. 
No reviews have been submitted for this location.

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