Customer Reviews for George's Scooters

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of George's Scooters

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Charles T. on

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U-Haul knew and allowed me to rent a trailer that had a tail light was out of service from there website. I expected to have a 6x12 trailer but I had to go with a smaller one when the rental facility told me the lights were inoperative on one side of the 6x12 trailer and that was the only one they had. I am not happy. I had to make an extra trip because of this. That’s not a safe practice, to rent from your U-Haul website, equipment that has a problem. No brake light could cause an accident.

Scott R. on

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Ed H. on

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Susan C. on

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excellent

Lori J. on

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It's always a pleasure to check in/out at George's scooter with Dylan. He's always friendly and helpful.

JACOB S. on

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Super polite worker amazing customer service no hassles the way a customer should be treated

FRANK M. on

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Fawn W. on

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Stephanie B. on

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Jennifer C. on

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The man that helped us was very helpful

Jud H. on

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chantel P. on

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Matt @ turnbull’s location went above and beyond whit the excellent service he provided. Because no one was at George scooter when I picked up auto tow I stopped by turnbull location.

David E. on

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LAURIE H. on

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RANDY M. on

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ken R. on

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Dillon was awesome and very helpful. Thank you Dillon for a job well done.

Stephen H. on

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garry G. on

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Very big complaint Not against George's but against the Cell Location in Edgewater Fl. I called on Monday 8-19-2019 and verified they had a 5x9 trailer. They said to reserve it on line which I did for a 3:30PM pick up on Friday the 23rd. I then called back at 11am to verify they had the on line reservation. They did confirm the on line reservation information. I showed up at the location on Friday at 3:30pm exactly but the store was closed, got a voice mail Leaving my information but have yet to receive a reply. There was not a 5x9 trailer in the parking lot even if they were open. I called the u-haul phone explained the situation and they gave my reservation to George's. I am beyond pissed at how the Edgewater u-haul handled this which was they did nothing at all. I want a supervisor to call me/email and tell me what u-haul is going to do about this dealer and make up for for my aggrivation, wasted time, and wasted gas trying to get a trailer at the last minute. Garry Gough 183 Godfrey Rd 32141 386 410 2551 GGarry@bellsouth.net

Greg S. on

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Donna M. on

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Im am waiting since Monday for my receipt

John M. on

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JAMES S. on

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George’s scooter was great. My only complaint with insults would be the price of gas. I went 20 miles exactly and put 2 gallons of gas in before I returned it. The guy said I was being charged like $9 for fuel. I assumed the truck got at least 10 miles per gallon which is why I only put 2 gallons back in. Otherwise I got what I needed and was able to move the bedroom set I purchased using the truck. Would definitely use George’s again.

Stevens K. on

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Truck was filthy, not noticed until after pick up. Truck ran POORLY especially for a new truck. The truck was turned in after one day,,,,we were never given. complete bill,,,,,the entire rental process began at a different location so I am unclear WTH. Overall, poor job. I did not turn the truck in, rather my son did, so I cannot comment on the drop off location.

Aimee G. on

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mike W. on

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It was closed on Sunday when I arrived. No one to help.

Alexis T. on

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James B. on

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Until I arrived to drop off the truck I thought the location was supposed to be open. Since it was closed it is difficult to rate the facility or staff.

Leonard W. on

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Natalie H. on

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This location is perfect. The customer service is excellent. The whole process was so easy.

Donald H. on

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Susan B. on

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joe Y. on

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scott P. on

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fast service, good people to rent from!!

Michael F. on

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The truck starting in low gear for towing is wrong. Someone who has is clueless to such things or has never really driven a stick shift may never notice.

JACOB S. on

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paul T. on

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Have someone that doesn't lie and charge u for multiple days when I only used it for a few hours. Still waiting for it to be resolved

joyce B. on

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Russell W. on

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Windshield was dirty- love bugs. Trailer was too short for my truck. Had to switch to my Kia. Problem!

Shawn K. on

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Even though I figured a gas milage of +- 10 mpg and added gas accordingly before returning the truck, I was charged over $11 for gas when I dropped it off. I will not use this location or Uhaul again.

Harry B. on

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There was a floor patch that would sink at times with a lot of weight. This would cause some of the loads to become unstable. The patch needs to be a thicker plate laid over the old patch. Running over a 1/4" ridged edge is better than having a wheel dolly sink into the floor. If not repaired properly, I will make certain I don't ever get the same truck again.

Pat R. on

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Jason S. on

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easy in and out great staff

William W. on

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Return service was quick and efficient.

ron K. on

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The first pickup location i reserved my trailer at hook up the trailer to my truck with a bad wheel bearing which I found and not the dealer,after 2 days earlier I specifically ask for a trailer that was road worthy because I was going to be traveling into the Tn mountains. I would not recommend that dealer.

GARY L. on

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Very nice drop off guy, I didn't even have to go inside, he was out to un-hook us in no time and made great recommendations for a lunch restaurant!

Robert F. on

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Joseph L. on

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jeff R. on

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Mike K. on

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Great U haul rental place Friendly

Kurt K. on

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The young an that assisted me on rental and return was very nice and helpful. The older gentleman that was there on both occasions seemed to have a chip on his shoulder and did not represent U-Haul very well (in my opinion).

Lynne D. on

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Michele N. on

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STEVEN M. on

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Drop location on contract was different from when I reserved the truck. Did not notice until was returning the truck. Had to call and have it changed.

david E. on

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Excellent experience with the vendor... professional, friendly and spot on.

patricia L. on

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Very comfortable truck, and great customer service! Thank you George's Scooters.

Deirdre F. on

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Frederick K. on

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Stacey H. on

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Easy efficient rental experience Will definitely rent from you in the future Thank you Stacey

roger G. on

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John R. on

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James E. on

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Iradis R. on

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Barry S. on

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I originally reserved a 4' x 8' trailer but ended up needing a larger one which was not available at the present location. The hand-off to George's Scooters (U-haul) right around the corner was seamless. Staff was very knowledgeable.

James A. on

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Patrick P. on

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Kurt W. on

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turner H. on

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Stu R. on

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Dennis C. on

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Marguerite C. on

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John R. on

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nothing I could think of what more can you do, the service where I got my uhaul was great.

Charles L. on

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David D. on

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Just have more U-Haul locations like this one!

Brian K. on

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Kevin M. on

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Rick B. on

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Trouble free experience.

GIL L. on

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Nothing excellent

Bert L. on

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Bert L. on

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Taylor S. on

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Great service and very professional/polite. Would choose this site again in the future.

Sharron W. on

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Larry P. on

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Kevin F. on

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Super nice and professional.

Sally B. on

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Good experience with this location.. However, my original location was to be in Daytona. Where i had scheduled my van a month ahead.. when i arrived.. there were no vehicles for me.. and i was sent to the new location about 25 miles out of my way. They handled my rental with professionalism... unlike the first place.

Taylor S. on

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Al B. on

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Rodney B. on

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This location is very clean and inviting. I dropped off the equipment on a Sunday so I didn't get to have a personal dealings with anyone. However, I did receive a email with a final rental return receipt in a very timely manner which tells me they are on top of thier duties.

randolph M. on

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Mark E. on

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Very personable staff

ASTI L. on

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The gas was not on the level it was marked on my paperwork when I picked it up, it was less. However, the staff was super nice and made this experience very easy and pleasant. Excellent location.

Dotty B. on

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Too much paperwork and emails

Larry M. on

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Produce trailers that can travel faster then the 55mph stickers on each wheel.

BESSIE S. on

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David D. on

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All service was excellent.

Tom C. on

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DENNIS B. on

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Maybe more help on the counter, only one employee.

kathleen C. on

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Pick up of the uhaul and finding this location were both superb. Uhaul came with blankets we did not need and Mr. George took them back for us :D Very nice place and very nice experience over all!

James A. on

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JAMES A. on

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