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Mike P.
Customer Reviews for Goin Postal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My only issue was that the advertisement I saw Wright quoted the price is 14.99 per day and it was actually 19.00 per day. Not that big of a deal but when I got my statement it was double what I was quoted the day I picked up the truck. I did call and say I would need the truck one extra day so I knew there would be an extra rental days charge but I don't know what the rest of the charges are. I went 1 mile over projected mileage and return the truck for gas.
Julia T.I don't know the guy's name, but the employee who helped us was amazing!
Nathan P.Great customer service! A+++
Michael M.Excellent customer service and very nice man!
Shyrell C.Augusta road location excellent; original location was on georgia road trailer supposed to be picked up there; however u-haul did not get it there as promised. I had to go to augusta road location instead. U- haul needs to ensure the equipment is at the promised location as stated. Other than that everything went as planned.
HAROLD C.Nothing
Bobby M.i went to this location to rent a tow dolly , the sales person had me check that there was no damage to the unit on the agreement, he requested to see it before i left the premise's, the passenger blinker didn't work, he had no knowledge how to fix it, it was 6 pm, so i either took the unit as is or go find another one at a different location, his statement was u-haul wont let me rent out defective equipment! stated that it worked with the previous renter... gee i haven't left the parking lot and it doesn't work? well i took the unit as i had a 600 mile drive ahead of me! so i wasn't happy with the retailer!
ERIC S.No issues renting or returning
Michael T.All aspects of this truck rental were excellent! David made sure the options and guidelines were understood in a professional yet very kind manner. Highly recommend this UHAUL location.
Adela G.Stop being so picky about everything
Robert H.Very helpful
Charles P.Dave is always smiling and cheerful. It's a pleasure to go into his place. I pass three other U-Haul places just to go to Dave's.
Charles M.Service was excellent
Aaron S.Great customer service!
Laura T.Make early check in, truly early check in. I still had to play 20 questions with the attendant.
Allen P.Great customer service
Dennis H.This is our 'go to' place for everything! Dave always makes it a pleasant experience!!
William H.great service David went the extra mile for sure Gene Patrick
Letha P.I have used several locations of U-Haul. I now use Dave all the time. He is always smiling and pleasant. He knows his stuff. Won't go to another location (one located three miles from my home, Dave is 15 miles away.) Charles B. Meager
Charles M.Perfect! Truck was ready on time, Excellent condition and everything went without a glitch! Dave is always the best to work with! We will miss him, as we move from the area!
William H.Super customer service!!!
Duane W.customer care person was well above the normal in service help
andrew M.N/A
WAYNE B.