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Tony J.
Customer Reviews for Goin Postal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rent here anytime I need a U-Haul.
Jordana T.Great experience friendly and attentive to helping with my moving arrangements
Maribel L.The pick up location where the trucks are parked was muddy.
Issiah B.I made a reservation for a uhaul truck on the uhaul app and did the express checkout only to get to the uhaul location and them tell me they didn't see the express checkout on their end. Waste of time doing the express checkout although it would have saved me alot of money. This needs to be fixed other than that great customer service at goin postal uhaul location. Thanks overall I'm satisfied.
Jamar B.Ya ll charge people
Joshua H.Very nice guy
Timothy G.We just moved to the area and already feel like family everytime we use any service from the owner/ operator of this establishment. The owner is always so kind and helpful. The store and equipment is clean and well kept. Thank you for everything you do for your community sir!
Angie H.After we drove all over Simpsonville sc several times to find the rental truck. The business was closed, then we had to locate another business across town. They said the truck would not be ready for 2 hours. We finally picked up around 12:30 or 1:00. We had a 9:00 appointment. I now see you corrected you web site on the location. I was very upset.
Lorene S.Nothing, great 👍 customer service!,
EMANUEL H.Just keep up the good work
SNOW O.You had movers and I assumed they were reputable. They broke a $900 china cabinet. Dropped my washing machine and broke three frames with old movie posters. HORRIBLE couldn't begin to describe it.
AMY M.The mirror was broken on the passanger side. The truck was dirty
Carolyn C.Despite of the fact U-Haul changed my pick up location to one further than desired without notifying me, the gentleman at this location was very helpful and professional and he made sure everything was in order before I left and after I returned.
Luis M.Make sure you have the correct address you will be dropping it off. I didn't know that and would have gotten triple charged for the wrong drop-off location. I called to get it changed and everything worked out for me. Everything was simple Pickup and drop-off.
Charles T.The hand truck fell on it's own and they charged me for something I never used, I just feel like I was over charged. I kept one all night and didn't pay that much
WILLIE W.Easy process and great customer service has been provided for us. We will definitely come back! Highly recommended.
Maria C.Dave made the whole process very easy and helpful about our new community Thanks
RICHARD D.I dropped it off after business hours the same day of rental and was charged an extra day.
Audrey H.There should NOT be a charge of 99 cents extra per mile on the weekends. There should not be a punishment for folks whom have to work all week and trying to move. I will not rent again due to this. Unfortunately I was in a pinch and had to.
Rodney D.Excellent and friendly service!
Michael P.Was closed when I arrived so we just dropped it off.
SCOTT S.We were fucking stranded for 3hrs waiting on roadside assistance to help!!!!!!! If I could sue ..I would
ADIVAS B.Very helpful.
Vincent P.Employee was very friendly and helpful
Edward T.Great service, go see the mayor of Moonville.
Steve M.Rental agent was awesome! 5 stars!
Matthew A.Nothing The Experience there was nothing short of amazing customer service was on point. M. All wonderful experiencee
Cyntnia M.Air conditioner didn't work in the truck and it was hard to get it started cause the steering wheel was locked. Guy sed it was almost stolen, so it needs to be fixed.
Charlene C.My only issue was that the advertisement I saw Wright quoted the price is 14.99 per day and it was actually 19.00 per day. Not that big of a deal but when I got my statement it was double what I was quoted the day I picked up the truck. I did call and say I would need the truck one extra day so I knew there would be an extra rental days charge but I don't know what the rest of the charges are. I went 1 mile over projected mileage and return the truck for gas.
Julia T.I don't know the guy's name, but the employee who helped us was amazing!
Nathan P.Great customer service! A+++
Michael M.Excellent customer service and very nice man!
Shyrell C.Augusta road location excellent; original location was on georgia road trailer supposed to be picked up there; however u-haul did not get it there as promised. I had to go to augusta road location instead. U- haul needs to ensure the equipment is at the promised location as stated. Other than that everything went as planned.
HAROLD C.Nothing
Bobby M.i went to this location to rent a tow dolly , the sales person had me check that there was no damage to the unit on the agreement, he requested to see it before i left the premise's, the passenger blinker didn't work, he had no knowledge how to fix it, it was 6 pm, so i either took the unit as is or go find another one at a different location, his statement was u-haul wont let me rent out defective equipment! stated that it worked with the previous renter... gee i haven't left the parking lot and it doesn't work? well i took the unit as i had a 600 mile drive ahead of me! so i wasn't happy with the retailer!
ERIC S.No issues renting or returning
Michael T.All aspects of this truck rental were excellent! David made sure the options and guidelines were understood in a professional yet very kind manner. Highly recommend this UHAUL location.
Adela G.Stop being so picky about everything
Robert H.Very helpful
Charles P.Dave is always smiling and cheerful. It's a pleasure to go into his place. I pass three other U-Haul places just to go to Dave's.
Charles M.Service was excellent
Aaron S.Great customer service!
Laura T.Make early check in, truly early check in. I still had to play 20 questions with the attendant.
Allen P.Great customer service
Dennis H.This is our 'go to' place for everything! Dave always makes it a pleasant experience!!
William H.great service David went the extra mile for sure Gene Patrick
Letha P.I have used several locations of U-Haul. I now use Dave all the time. He is always smiling and pleasant. He knows his stuff. Won't go to another location (one located three miles from my home, Dave is 15 miles away.) Charles B. Meager
Charles M.Perfect! Truck was ready on time, Excellent condition and everything went without a glitch! Dave is always the best to work with! We will miss him, as we move from the area!
William H.Super customer service!!!
Duane W.