Customer Reviews for Gold Hill Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gold Hill Self Storage

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Rajesh D.
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I will never do business with the 2020-105 Gold Hill Rd location. There is a really crotchety man working there, who is extremely rude, very very slow, and real pain to work with. He is hard of hearing, so you have to scream and he doesn't like to be asked any questions. If you ask for information, he begrudgingly gives an answer which you were not looking for anyway. He really should retire, go home and spend some time with his grand-kids. He doesn't belong in that office. I went to another location because I couldn't take it. I went to 420 Silver Ridge Dr where the lady was a lot more helpful and answered my questions without getting angry or having any attitude.

Prashant O.
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Easy and seamless process. Great experience!

Bridget D.
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I messed up my reservation and put 930 PM instead of a 930 AM time slot. The gentleman helped me sort it out at the office and we were on our way! Great service!

Tiann M.
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Quick and easy!

Alex D.
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Customer did not leave a comment.

ed C.
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When I tried to return my rental truck "on-line" in order to secure a $20 discount the website would not allow me to return it. When I arrived to the above location and told the attendant, he tried to go on-line to return my unit and was also unable to do it. He had to do the return on his ipad. This inconvenience cost me $20 and I feel that Uhaul should return that amount to me.

Robert E.
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Customer did not leave a comment.

Karen K.
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Customer did not leave a comment.

Satender Y.
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App pick up is terrible. I-person is way better

MaryAlice T.
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Friendly and convenient

No reviews have been submitted for this location.

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