Customer Reviews for Goma Discount Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Goma Discount Tire

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Michael T. on

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Customer did not leave a comment.

jeffrey P. on

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Operator at this location is not very friendly and makes you think that he’s doing you a favor to just let you rent a U-Haul truck that you have paid for and could have went elsewhere which next time I will.

James A. on

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You were gracious and quick and got me on my way with very little fuss! Thank you!

Nicole G. on

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Owner was 15 min late opening therefore made us late

Michael H. on

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I had an older truck with a cracked window and the ABS light was on in the truck. It got the job done and Goma Tire was flexible and allowed me to drop off the truck on July 4th

gordon W. on

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I got to this place no one came out I finally found a guy he said leave it over thier I said are you going to help me he said no went back in side. I just had hip replacement and had to unhook and move my self. I then went in and said do you want to do a walk around he said no

Adrienne V. on

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The drop off location was a complete wreck and customer service was nonexistent

Dominique K. on

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Great service

david S. on

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Made up for the pick up place. Great customer service

mark Z. on

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Customer did not leave a comment.

Ricks G. on

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Blake R. on

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The guy could have been friendly and the truck was dirty inside

joe W. on

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Was in a automotive garage and had to wait for owner to take time out from working on cars. Was given key to truck and shown gas level and mileage but was not told anything else. The truck drove like it was not in gear the entire trip. I only found out after dropping the truck off in Florida that I had been driving it in tow mode and got only 8 miles per gallon in mileage. I should have gotten at least 12 miles per gallon based on past usage of trucks. It should not have cost me $200 in Gas fill ups to go 500 miles.

Mary B. on

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There is no way to describe this location other than scary. My friend who was dropping me off did not feel comfortable leaving me. In addition to the sketchy, filthy shack that was the office, the person working was unfriendly and had us wait and wait while he completed what appeared to be a personal call.

robert H. on

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The UHaul dealer fussed at me for arriving at 11:00 when that was the appointment time. He made us wait until he finished servicing a car before he would rent the truck to us. The UHaul Place closed at 4:30 and we arrived at 4:00 and he was nowhere to be found. We called the UHaul customer service center and was told that was our problem. He finally showed up at 4:30 and could not have been any more rude. Next time I will use Penske!

daniel P. on

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Customer did not leave a comment.

Micah J. on

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Original pick up time was scheduled 30 min after location closed. Had to go out of the way to get the trailer.

Quoizel J. on

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I waited 25 minutes in the cold until someone finally arrived to assist.

Wes R. on

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Everything was excellent. But the day before I was to turn the truck in the breaks went out. Got the red break light. I was close enough to return the truck. The rental location manager booked another truck for me right down the street so I was able complete my move. However, that was a scary experience to not have brakes.

Eric Lamont M. on

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Everything was excellent. Representative was extremely professional and handled my needs in an courteous manner. Definitely will use again.

Pamela M. on

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Very friendly man; easy in and out. He even found something I left in his office and was nice enough to call and tell me so I could go back and get it.

michael J. on

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make sure that they are aware of the rental policies concerning one way rentals

Jalisa H. on

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Mario H. on

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Randy S. on

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SHEREE P. on

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Good morning, **I cannot find the manager I spoke with(email). Elizabeth Richter?! I spoke with her last week concerning this issue and she stayed she would assist.*** Per our conversation on Thursday, I am sending this email to confirm the issue. Me and my family were relocating from Snellville Georgia to Maryland. When I initially called to reserve a truck, I was advised that I would get a follow-up call to locate the size vehicle that I needed. I spoke with a young lady who then advised me that she would then follow up with me as they were unable to locate the truck. I had a gentleman follow up with me to advise me that there was a truck available or 17 foot which was 30 miles from where I reside. Me and my husband went to pick the UHaul truck up only to confirm that those UHaul truck was a local truck which was upgraded from 17 ft to 20 ft. Once I received the truck the gentleman Who provided me with the truck, advised me that there was no trailer reserved for my rental nor was there the size and price that I was quoted previously. The gentleman Who provided me with the truck, call customer service spoke with a nice lady who then adjusted my pricing and advised me that they could locate me then a trailer. I ride the extra 30 miles back to my location from where I reside to only get advised that we have to go another 15 miles back out to locate the trailer. When my husband goes to pick the trailer up, he realizes that we are back in Snellville and there are trucks that were there that the other sizes that I previously needed. We went on a huge duck hunt to receive this truck which was again, a local truck to go from Snellville Georgia to Maryland. We had to fill up my truck more than the normal I'm sure I would like to be compensated for part of my move due to the size of the truck that I had which was again, a local truck. I'm asking at least for $200 for the gas I understand that I have to pay for the cost of the rental truck I understand that that's fine. So again I am asking for at least $200 compensation for my gas due to the size of the truck that I had in as many times as I had to fill up with gas. I would not recommend Uhaul due to the duck hunt that I had to go on to receive a truck, the way that I had to go about obtaining that information, for the customer service I received. once I had to return the truck , the gentleman where I return the truck was very nice. Elizabeth you were very nice to me. The whole experience with U-Haul was the worst ever. Please reach out to me as soon as possible you can call me via telephone my number 678-856-9798. You can also reach me via email Sheree Curry@yahoo.com.

Randy S. on

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Have your pull out ramps oiled or greased so they pull out easily I'm 58 and had a hard time pulling it out the last 3 feet other than that was good

Mittie B. on

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I was just upset cause y’all charged my card for another day just cause we were only 10 mins late but other than that the guy was very friendly and nice

Everette S S. on

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alquan J. on

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TIFFANY S. on

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They removed over 200 dollars off my credit card why I want my money back