Drop off went well. I dealt with many friendly people throughout my experience. However, the gentleman I spoke with at the drop off location was not very helpful and came across as a bit rude. Everything else was great.
Justin H
Goma Discount Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monroe, GA 30656
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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100% satisfied
Terry VTruck parked under a tree, windshield covered in sap. No washer fluid. No dedicated uhaul staff, had to wait for a guy to change a tire to complete uhaul paperwork. Was forced to use this location as the reservation I made months in advance was not honored by the preferred uhaul location.
Hugh BGoma is a tire store with a small uhaul sign and a tight entrance for a 26 ft truck pulling a trailer. Customer Service, however, was great and we were so glad they took the truck. We had originally been told to drop the truck off at 1110 N Broad Street. I confirmed the delivery time both over the phone and with a message.When we got there, however, the woman refused to take the truck and put up a Closed sign while we stood there. Someone should fire her. We had to call u-haul to get the second (Goma) delivery option.
SUSAN LThis dispatcher was rude and not professional the truck was unclean when I received it look like a dog was living in it and the mileage was incorrect my rental contract said it was xxx146 but it was xxx186 and I got charged for 50 miles when I only used 15 will not use this location again to use a U-Haul after I was told by customer service that I won’t be charged for the extra mileage
Hunter S