Customer Reviews for Green Storage Newmarket

my original appt was booked for 10am in Innisfil and I ended up in Newmarket for 12pm so I was disappointed that my day got pushed 2 hours passed schedule plus i had to drive over an hour there and back ... it was a lot of driving that I did not anticipate so i was not happy about that. i should have been compensated for the massive inconvenience. i booked in advance on purpose.

Excellent service. Staff was friendly and helpful.

Location didn't have all of the moving blankets that I ordered. Would have been nice if they were able to fulfill my complete order.

Luke Crockett was excellent! He listened to my “story” and seemed genuinely interested! He filled out information quickly and was very knowledgeable regarding the U-Haul process!! Thank you for an excellent journey!!

The method for renting is unacceptable. A smart phone is needed and the customer is expected to do all the work. There is no alternative ! Even with a smart phone there was much difficulty in uploading the driver's license. Very frustrating, I was at the location for 2.5 hours just trying to rent a UHaul !! I have rented vans, trucks, cars on many occasions, and it takes minutes, not hours. I will be needing a van in the near future, and it will NOT be a UHaul.

Dealer in Newmarket was first class. Put us on the weekly rate, just in case. Everything was explained and the extended van was a perfect size and very clean. Would definately rent again.

U-Haul app and website were a terrible user interface experience. Needed to engage staff at Green storage for both pick-up and return as app and website would not all for completed execution of either transaction. Was also promised a credit for the delay in picking up, due to buggy app/site, which was not applied.

Clean new moving van. Easy location for pick up/drop off. Very satisfied with whole experience.

ed was a great help knew his job well. veey friendly and courtious thanks Ed..

The staff at Green Storage were excellent in dealing with some of the challenges I faced trying to use your mobile application.

I was a uhaul renter and $19 a day + before. To my suprise after i got back it was 3x that price. So 4 hours $111 . Not impressed. I am frontlines cleaner icu Southlake hospital and was moving my son from Toronto to newmarket from a apartment. I need $$ to help my two teenage boys with Coronavirus. Thanks. Jr Leblanc :(