The trailer leaked around the door and most of our boxes were soaked on the bottomSue M.
Customer Reviews for Gs One Stop Home and Business Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you, Excellent location, equipment in clean; yes, we would refer a friend to this location for Uhaul.Darrell H J.
This was very convenient and the business owner was friendly, helpful and a pleasure to do business with.Ellen R.
This was a terrible experience. We were supposed to get an appliance dolly with our truck but there wasn't one. The U-Haul representative on the phone could not find us one so we called around and found one ourselves. We wasted 2 hours on the phone with U-Haul and then driving to another location to pick up the dolly. Never again!!Keith H.
None at this timr.Thank YouTerry B.
Customer did not leave a comment.Juan G.
Online the pickup location was open from 9 or 10 until 5. My truck was reserved for 12 but I was anxious and went early. Thank God I did. This location is multiple businesses with U-Haul just a sideline, and the man was just about to lock the door at 10:55 because he a conference call from 11-1. Given my awful experience of my previous pickup, that would have been an explosive situation. You apparently have no control, much less quality control, of your locations.Lisa V.
Customer did not leave a comment.Unnati P.
Customer did not leave a comment.Charles C.
Great service! Thanks so much!!! :)Cherish B.
Customer did not leave a comment.Brenda S.
The gentleman here checked the truck and explained to us the situation. He told us that the Jacksonville location should have given us the extra we had ordered and we were responsible to give them back. We explained to him that he did not give us anything and we forgot to check. He took my name and number down and said uhaul will call us if there are any issues. He also explained to us if there could be a $150 penalty if this issue is not resolved but again said he will help resolve the issue.Westley pearson P.
The service at this location was excellent! The attendant was super friendly!!mike M.
Customer did not leave a comment.Michael O.
Customer did not leave a comment.Pamela F.
Gentleman refused to talk on the phone after we got disconnected. He was intimidating and unfriendly.Rachel T.