The truck kept stalling, shedding off at the stop signs. I could not complete my full use. I am so disappointed then I was charged 100 and some dollars for something that I couldn’t get for use on it. I called roadside service twice, but I was angry end up getting wet in the rain. I’m home with a cold and then you charge me 100 and something now where I got no use out of a truck. I was afraid to drive it to go back and get the rest of my stuff. No, I am so dissatisfied. No, I would not recommend anybody, I have used U-Haul before and I never had this problem. I have the battery and I took it back at the shop and they see that the problem I had with U-Haul battery power and you charge me 100 and some dollars. That’s not great when I couldn’t get full use of the truck , I am one customer that is very dissatisfied and I’m gonna call Better Business Bureau and the corporate office. Just I couldn’t do it yesterday because I’m sick from getting wet rain because that truck kept stalling soaking wet. My husband kept stalling on us. My phone number is 321-663-9235. Very satisfied not only did you take my money for a service that wasn’t complete but me and my husband both end up with a cold because of that truck kept stalling, look at my calls that I kept calling U-Haul and roadside service. They wanted to come but at this time I’m so mad and so angry and so wet that when I got back to my house, I couldn’t even leave to go back and get my other stuff because we got soaking wet in my front yard and when I got up and took it back the next day, I didn’t even move that truck because I was afraid of it. No, I want my money back or discount. Did I pay $100 for that day? They overcharge me
Tamara B
Golden Triangle Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eustis, FL 32726
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Customer Reviews
- 4.0 Average Customer Rating
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The manager made me sign that the truck was clean without allowing me to inspect it. The windshield wiper on the passenger side was almost completely torn off the arm, the wiper fluid would not come out so I could clean the windshield so it required me to have to stop several times to clean it at a gas station. This added extra time to my trip. The headlights were barely working you could not see more than a foot in front of the truck again making the trip harder than needed. Pick up was over 30 miles outside of where I requested pick up and the manager would only add 10 miles. Very dirty office, no moving supplies to purchase and we needed a few items, kids and dog in the office. Manager was not really dressed professionally. Would not recommend this location for U-Haul or storage needs
KIMBERLY AAngie is the best. So helpful. She puts the ease in easy when your preparing for a move.
SUSAN KCalled multiple times during office hours and call went to voicemail all but one time. Office is not clean and well organized. When I spoke to someone they were helpful. Parking area is very small. In my opinion, not a good location for a UHaul business.
Ron gI'm satisfied thanks
Gerlande F