Customer Reviews for GSKSC Group Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of GSKSC Group Inc

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Jack M.
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Customer did not leave a comment.

Matthew R.
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Customer did not leave a comment.

Trystan J.
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Bad place for the key pickup/drop box, wasted almost an hour of my time trying to find it.

Daniel R.
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Customer did not leave a comment.

Paul O.
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Maybe send a local location map to identify pick up box for key along with position of vehicle. Wasted 30 minutes but mostly due to being unfamiliar with area.

James G.
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The back of the truck was filled with rice, and the tank was only 3/4 full when i picked it up. I filled it full upon my return.

John D.
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Your 19.95$ rate is completely ridiculous. We had the truck of a few hours picked up a load of furniture and went to the dump. The total cost was over 90$ including fuel!!!! So much for 19.95.... The interior of the truck was dusty, the box had gravel still in the back from the rental before us. We will not rent from uhaul in the future.

Xi L.
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no furniture pad but still got charged

Jennifer G.
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Friendly staff, process was simple, location was a little hard to find, key drop off process was seamless, truck was in good shape.

Chris S.
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As per my submitted photos on my pick up of the rental, the van had less gas than it was claimed, it was showing it was due for an oil change, there was body damage that wasn't claimed on pick up stays, it was filthy with garbage in the cab area, and I had to take a lesser vehicle from what i pre-booked on line because the cube van was triple booked. Your online system needs to be overhauled and improved. Then when I did the drop off, there was no one around even though there was an open sign and the hours posted said they were open. I called a number and the response was "throw the let's in the van, I'll get it tomorrow." And then they hung up. Overall it was a disappointing experience.

Julian R.
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Customer did not leave a comment.

Garry D.
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All good. Very easy to rent and return. Staff very friendly and well informed.

Curtis E.
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Better instructions where to find the truck key.

Wayne G.
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Customer did not leave a comment.

nicole S.
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The lock boxes are on a completely different building, not in the description given, the key for the truck was not even in the lock box for my after hour pick up. The engine light was on but I was told to to worry about it. And the truck was left at almost empty of gas.

Britt F.
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Customer did not leave a comment.

Edwin L.
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Thank you so much, keep up the good job! We just wish your vans are automatic to drive.

Norman L.
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Web site needs improvement. Special instructions for picking up keys, etc. need to be sent in confirmation email and be available from orders page. Franchisee had to resort to meeting me on site. Thanks to him the experience was good. U-haul corporation can do better.

Byung L.
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Customer did not leave a comment.

Krista P.
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The customer service here was fantastic. Very personable guy and I would absolutely go here again.

SHINS A.
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Customer did not leave a comment.

BHUPINDER SINGH H.
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Very good service

Marisa H.
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Relocating the lock box to beside the same building as the office, relocating to a main floor office for people who may need to rent supplies or who have mobility restrictions with stairs. The staff were very friendly and pleasant at this location and the truck was parked very close and was easy to find. Thank you!

Courtney L.
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Shakeel was very nice and the whole process was simple!

ROBERT W.
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Customer did not leave a comment.

JULIE J.
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Very friendly and knowledgeable staff!

IBRAHIM M.
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Excellent and very helping customer. I prefer my friends to go whenever need a UHaul. 5 Star.

Ausaf A.
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Customer did not leave a comment.

Terry E.
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The employee was very friendly and helpful. The location was kind of messy though and not very professional. The truck was fine but did have some garbage in the cab, a left over rubber glove, some papers on the floor and a used water bottle. The truck bed was dirty, it contained dirt and gravel from a previous rental. I had to fill the air in the driver side front tire as it was low and the windshield washer fluid was empty.

Charandeep W.
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Quck & friendly service

Adriana S.
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Have a clear return place for the truck.. the site doesn't have a set parking lot, the key drop off/pick up is at a different building. All the trucks are parked on the street. Have set lots.

gordon W.
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We are most pleased with the service, vehicle and cost.

Deborah S.
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We found it was hard to find the office. The man we dealt with was however very friendly.

HARIJINDER S.
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Mr. Shkeel is a very cooperative person

Nileshkumar P.
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no comment

Manpreet S.
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Excellent everything was well arranged. Bravo !!! Keep up

Nicole G.
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I would never rent from this location again. Owner asked me to bring back the uhaul with extra fuel in it to get a discount. He did not give me a discount, he hardly reimbursed me for the extra fuel and I had to remind him or he would have gotten free fuel. Also I booked my reservation with a credit card, upon picking up the truck I presented my debit card and asked him if he was doing a preauthorization and he said yes. When I dropped the Uhaul off I received a text from him saying I needed to come all the way back to collect the cash he owed me rather than just applying it to a card. I called Uhaul customer service to discuss these issues and the owner had already closed out the file and reported that he'd given me the cash already. The manager called me back and tried to blame any of the confusion on me, the impression I got was that he just wanted me to go away. I may not rent from Uhaul again.

Ryan S.
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The guy I talked to in the office was nice and helpful. Pretty easy process

Ali M.
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Customer did not leave a comment.

Azeez A.
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Overall excellent service and caring

Gord B.
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My whole experience with this rental was probably the worst business experience I've had in many years. Trying to get ahold of someone by phone is next to impossible. The customer experience is absolutely terrible. I will never deal with U Haul again.

Matt T.
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Customer did not leave a comment.

Isaac G.
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The business owner was late, the truck was damaged, and his assistant did not want me to take updated pictures of the equipment

Nirav B.
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good co operative staff.

rajinder S.
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Customer did not leave a comment.

Steve O.
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Very happy that the operator was able to come in early so that I got the truck earlier than standard hours - well done!

Michael F.
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Windshield and truck were filthy, with empty bottles of water and crumbs left inside the cab.

IBRAHIM M.
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Excellent service and friendly.

Karthik K.
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When I tried to reserve a truck, I did not find much variety of trucks.

MOVING M.
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Customer did not leave a comment.

manuel V.
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Rip off! Tried renting a cube truck but was given a van. Picked up the van at 3pm and message me it has to be return at 7pm. Phoned the person and was told to return the van following day at 9 am, not even 12 hrs! Not recommendable and a total rip off for renters!

Brent A.
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Better description of where the vehicle is.

jordan L.
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Hardly any gas in the truck and the check engine light was on and kept telling me check the fuel cap so I did but it didn't go away.

terrance M.
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I needed certain moving supplies that U-haul offers on their website. I shared this while I was reserving a truck. The location they gave me didnt have any of the supplies I needed, so I needed to go to a different location. It would be better in the future, if they could do that for me, or tell me that the location wont have what I'm looking for, or reserve those supplies as well as the truck. Thanks

Salim H.
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The person in charge is excellent , i had issues with the truck handbrake and he solve it immediately , also i ordered a troly that he didn't have in stock so he called many other locations till he arrange it for me .

Stuart S.
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Good service. Thank you,Stuart Shaw.

Ben H.
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Store was filthy. Person behind counter was rude and did not look very clean as well. Uhaul has really gone down hill. Will be looking for alternative next time we need a truck rental. During this pandemic we should have clean places to go into.

Paul E.
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Little trouble with getting the keys but the owner helped within 5 minutes. I would recommend.

ARLETTE P.
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Review the need to take a photo of mileage and gas gauge before leaving the vehicle when returning it after hours.

valerie H.
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The man we spoke to was absolutely lovely and very kind/helpful. He helped us when the man at the parsons location didn't even look up from his phone, and got upset at us for “not following the instructions he sent”. When we left after he told us he didn't have our reservation, he called us to ask if we still needed our reservation which he happened to just find. Much better experience at the 34Ave location, he will be the reason we will be coming back to uhaul for service.

Jessica H.
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Customer did not leave a comment.

Christopher M.
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Customer did not leave a comment.

Erika H.
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Customer did not leave a comment.

Prashant B.
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Awesome & friendly customer service !!!

Michael S.
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Have unit cleaned of snow before client gets there.

Cherry C.
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Customer did not leave a comment.

Tabatha S.
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Customer did not leave a comment.

Mark H.
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clean the truck, fuel level was at 1/4 tank. check in took way to long.

Candy G.
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They were very disorganized but it all worked out

mayur R.
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I cleaned the van and returned with the fuel level more than when I got the the truck, though I had been charged around $23 for fuel in my invoice , good thing I had taken pictures before leaving the vehicle with mileage and fuel level , I wouldn't trust this location any more.

Mahmood J.
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Customer did not leave a comment.

Monty M.
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No sign of the shop, Trailer did not have a stand and it absolutely should not have been rented in its current condition. It was parked in a totally inaccessible corner of a dump yard. Overall worst experience.

Stephani C.
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The blankets were not clean, but they were given to us at no charge, so all ok! Happy that I was able to even get a truck last minute! And the after hours return was very helpful!

David L.
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Sales associate was nice but very thing else about the experience was ghetto. Truck was clean.

Lesley D.
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Everything was great !

Dale M.
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Good service, friendly, just difficult to find the office.

Teddy B.
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Maybe get better tires for the winter season.

jonathan D.
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GREAT GUYS, GREAT SERVICE, GREAT PRICE. WELL DONE!

Deepakkumar B.
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Pre inspection is little long to verify driver. Verification process should be done at the time of booking

Barry C.
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Give the kid in the office some training.

RYAN D.
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Customer did not leave a comment.

Danny M.
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all went with out a hitch

Florent S.
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On time check in. No hassles whatever

Atila C.
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Customer did not leave a comment.

Justin S.
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Customer did not leave a comment.

DOUG L.
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Pool service. Keep calling client. Call the client a "New Comer". Problem with wire connector.

Stuart R.
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Customer did not leave a comment.

Clemens J.
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Customer did not leave a comment.

Melody A.
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Customer did not leave a comment.

Cheri F.
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Maybe have the vehicle cleaned between use. The back of the van we rented was sticky. The entire mat was covered in a honey/syrup type substance and we had to put down our own blankets to not get everything sticky. Also don't be fooled with the cheap price it adds up quick if you have to travel a distance when you pay .49 a km. Location was good, easy process to pick up and drop off.

Chris M.
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I was improperly billed for kilometres as well as gas. Then had to have multiple emails with the area manager before they rectify the situation. Would not recommend this location to anyone .

JENNIFER R.
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Uhaul truck died on the way back to return vehicle. Waited over 3 hours for roadside assistance.

Anna M.
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I had dropped off after hours

Adam M.
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Picking up my truck was a wild goose chase! This location is a mess. Trucks everywhere, office in one building, while the keys and drop box are on the side of another building. In the future I'll take my business else where.

Tori M.
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Customer did not leave a comment.

Alicia E.
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Customer did not leave a comment.

SHEILA H.
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Tour rep did not explain everything as well as he could of

Cindy J.
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Customer did not leave a comment.

Davan P.
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Great customer service, representative was very nice, professional, and helpful. Equipment was in excellent shape too.

Susan W.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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