Customer Reviews for Guardian Self Storage
(U-Haul Neighborhood Dealer)

586 reviews

106 Washington St   Foxboro, MA 02035

(508) 543-1815

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(508) 543-1815

106 Washington St
Foxboro, MA 02035

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

donna B. 
Rating:
5.0

Customer did not leave a comment.

Donna W. 
Rating:
5.0

Peter was the best, super easy to work with

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Pick up & drop off were easy. Everything went well.

James B. 
Rating:
5.0

Perfect! Rented a car hauler trailer and everting was great.

Doug C. 
Rating:
4.0

The whole remote access was cumbersome. Took me 20 minutes. Next time I'd just wait for facility to open at 9 or get truck day before

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Lawrence F. 
Rating:
3.0

Customer did not leave a comment.

Julia G. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Thank goodness I called in advance as the van I rented via the u-haul site was unavailable. this was the second time this happened for this rental. Guardian was able to provide me a more expensive 15 foot truck...more then I needed but better then not having anything for my move. Your on-line booking experience is absolutely disjointed. The worst experience...by far.

Brian S. 
Rating:
4.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Charlie was great to work with.

Steven K. 
Rating:
5.0

Easy! App worked well, vehicle was clean and ready. Great experience.

Elizabeth P. 
Rating:
5.0

The crew went above and beyond to help me in a jam. Will definitely use again in the future.

Josh D. 
Rating:
5.0

Nothing

John O. 
Rating:
5.0

Peter was very helpful in the checkout process and in resolving an issue to avoid unnecessary charges.

Jarred M. 
Rating:
5.0

Thank you!

MARK D. 
Rating:
5.0

Customer did not leave a comment.

Bob M. 
Rating:
5.0

Customer did not leave a comment.

LD P. 
Rating:
5.0

Everything went smoothly! Thank you

Marion M. 
Rating:
3.0

Customer did not leave a comment.

Inderjeet S. 
Rating:
5.0

The man we interacted with was friendly and helpful. Renting a truck was a lot easier than borrowing friends' vans and trailers, and the price was right. The truck ran a little rough, but this was a local move so it was ok.

Valerie S. 
Rating:
5.0

This location was very friendly and super helpful!

John K. 
Rating:
5.0

Moving sucks. Renting the truck from the Foxboro location was the easiest part. Peter Q was awesome, he made the process so easy. I really appreciate his help. Would/will for sure recommend this location. Thank you

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

Austin D. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Daniel O. 
Rating:
5.0

Customer did not leave a comment.

Ron L. 
Rating:
5.0

Customer did not leave a comment.

Virginia S. 
Rating:
5.0

Customer did not leave a comment.

Dean A. 
Rating:
5.0

Customer did not leave a comment.

brad D. 
Rating:
5.0

Peter and Patrick were both very helpful!

cindy K. 
Rating:
5.0

Customer did not leave a comment.

Holly W. 
Rating:
4.0

Manager was very helpful and accommodating.

David Marc S. 
Rating:
4.0

very small lot, limited parking available. excellent representative/support on duty inside at return, very helpful. initial fuel level at 50 mile warning mark was a surprise

Edward R. 
Rating:
4.0

Customer did not leave a comment.

Benjamin S. 
Rating:
1.0

I had a reservation to pick up my trailer in Franklin mass I got there waited for half hour the gentleman tried to call the person who was suppose to have it back but they didn't respond he did find me another trailer but I had to go to Foxboro mass to pick up more lost time on my end. It's not right

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

Sarah I. 
Rating:
5.0

This was the smoothest rental process I've ever had with Uhaul, usually it's very chaotic but this location was the best.

Leah H. 
Rating:
5.0

Customer did not leave a comment.

Alexander V. 
Rating:
5.0

Nothing everything was perfect and he told me that if I did not want to back it in where it was supposed to go that I could put it in back with the storage units and he would park it which was great because it was night and I was tired and I really did not feel like having a challenge like that.

david B. 
Rating:
5.0

Fast , Efficient and had the equipment.

CLARISSA G. 
Rating:
5.0

Very professional staff

john N. 
Rating:
5.0

Very easy move with there help

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

RONALD L. 
Rating:
5.0

Easy rental process, helpful service.

KEVIN B. 
Rating:
3.0

Customer did not leave a comment.

NANCY M. 
Rating:
5.0

The van was not large enough for a small apartment which is how it was advertised, we took twice as many trips as we expected to. Be more honest about how much furniture actually fits in the vehicles.

CORBYN L. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

ARVIN S. 
Rating:
5.0

The process went very smoothly and the U Haul representative was very friendly. Couldn't ask for more.

Franco D. 
Rating:
5.0

Customer did not leave a comment.

EDWARD O. 
Rating:
5.0

Customer did not leave a comment.

FIONA M. 
Rating:
5.0

Customer did not leave a comment.

JEREMY M. 
Rating:
5.0

Check in and return were easy and quick I especially liked the easy of paying and ID check

Yvette R. 
Rating:
5.0

Easy access, easy 24/7 pick up & easy to find key lock boxes.

Nancy M. 
Rating:
5.0

Top notch equipment and the person that helped us was fabulous!!

ROBERT M. 
Rating:
4.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

REEM O. 
Rating:
5.0

Customer did not leave a comment.

PAUL F. 
Rating:
5.0

Customer did not leave a comment.

LESLIE C. 
Rating:
5.0

employee friendly, helpful and prepared

JOSEPH K. 
Rating:
5.0

Customer did not leave a comment.

daniel O. 
Rating:
5.0

Customer did not leave a comment.

robert H. 
Rating:
5.0

Peter was the best! so nice, extremely courteous and very helpful.

JANIA A. 
Rating:
5.0

Best U-haul experience ever. very clean an orderly, quick in and out and friendly service. SO unlike every other U-haul experience I have had

John B. 
Rating:
5.0

Customer did not leave a comment.

Barbara Z. 
Rating:
5.0

Customer did not leave a comment.

Kelsey T. 
Rating:
5.0

Always good service that's why I keep coming back

Carl Q. 
Rating:
5.0

Brand new cargo van. Was flawless.

DOUGLAS M. 
Rating:
4.0

Customer did not leave a comment.

MARVIN S. 
Rating:
5.0

Customer did not leave a comment.

ANDREW S. 
Rating:
5.0

Customer did not leave a comment.

Ralph L. 
Rating:
5.0

Customer did not leave a comment.

Matthew G. 
Rating:
5.0

Excellent experience. Thank you.

MARK D. 
Rating:
5.0

Patrick was excellent in getting the rental process done in minutes.

Chris M. 
Rating:
4.0

Truck was NOT properly prepared. After a short period of rain the windshield wiper dislodged on the drivers side during an intense rain. I was in Virginia south of Richmond. I slowed further, turned on hazard flashers and went to the breakdown lane. Proceeded to exit where repairs made. HORRIBLE experience!!!

DAVID E. 
Rating:
1.0

When someone reserves a truck and trailer 30 days ahead of time, and you can't put the truck and trailer together or either within 35 miles of each other, or neither in the confirmed site, you need a logistical manager or something. Then again, I find I am not alone in this experience, and so this is apparently your way of doing business. Unacceptable at best.

Ralph R. 
Rating:
5.0

Can smelled of smoke which I reported. I'm a non smoker and was moving furniture which I didn't want a smoke smell in!

GREGG L. 
Rating:
4.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

GEORGEJOHN G. 
Rating:
5.0

Customer did not leave a comment.

Amy C. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Easy rental process and great customer service at this location.

ANDREA M. 
Rating:
3.0

Grumpy associate. But he got it all done. Just not very pleasant.

GLEN I. 
Rating:
3.0

Customer did not leave a comment.

William O. 
Rating:
5.0

Customer did not leave a comment.

ELIASDARRYL FRED W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Nothing the location was awesome.

JOHN S. 
Rating:
5.0

Great Customer Service

John H. 
Rating:
5.0

Everything was great. Wouldn't change a thing.

LAURIE L. 
Rating:
5.0

Customer did not leave a comment.

RONALD K. 
Rating:
4.0

The app I had to use was very frustrating!! I entered all info required and then the connection vanished right before I could get the combination to get the key. Could not get the app to work again. Finally walked to the back of the location and got a connection again. Upon returning the van, I again was able to enter all the info and photos and the connection failed again before the last submission. Had to start all over again and walk to the back of the property after I took each photo to submit one photo, then walk back to the truck again to take the next photo and walk all the way back out again, doing this after each photo until I could get everything submitted. I love the idea of the app, but unless you can get it to work, I will not come back. I know someone who rented from a different location and had the exact same problem with the app, only he gave up trying to use it.

Donna B. 
Rating:
3.0

Not easy to get to. Truck smelled like a party of smokers had just left. Thank god weather was nice and windows could be down!

CHERIE H. 
Rating:
3.0

Customer did not leave a comment.

Edward C. 
Rating:
5.0

Customer did not leave a comment.

Ronald L. 
Rating:
5.0

Everything was great.

KEVIN D. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH T. 
No reviews have been submitted for this location.

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