Customer Reviews for Gulf Shores Rentals
(U-Haul Neighborhood Dealer)

1896 reviews

3117 E 2nd St   Gulf Shores, AL 36542
(bewteen the Track and Jack Edwards Airport north of the canal)

(251) 968-6733

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Special Operating Hours

  • 4/15/2021 - 5/6/2021: Closed

Services at this Location:

Contact Us

(251) 968-6733

3117 E 2nd St
Gulf Shores, AL 36542
(bewteen the Track and Jack Edwards Airport north of the canal)

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Special Operating Hours

  • 4/15/2021 - 5/6/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service

dennis H. 
Rating:
3.0

The truck was old riff driving we got one that size before was smooth sailing

Alice P. 
Rating:
5.0

Small store, very friendly staff!!!

Patrick A. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Excellent service. Thanks

Mark H. 
Rating:
5.0

Excellent customer service and care. Great experience!

Tracy W. 
Rating:
5.0

Great guy to do business with! Super friendly and helpful! He made turning in equipment fun, somehow. Also very fast. No wait time.

CINDY S. 
Rating:
5.0

Customer did not leave a comment.

Melinda K. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Very professional and accommodating and friendly.

Max D. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

No problems picking up from this location, hooked everything up for me , and made sure I knew all about loading and towing the trailer. Very impressed with the whole rental

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Joseph J. 
Rating:
5.0

I can explain enough how much I appreciate this location. I frequently rent and this location is by far the most pleasant and easiest to work with.

Chad D. 
Rating:
5.0

The gentleman was awesome. Jad our truck ready to go and appliance dolly ready. The truck was the cleanest I have ever rented in my life. Keeo up the good work. God bless you and your buisness

Sheila H. 
Rating:
5.0

Everyone was very helpful. A very good location.

Chris S. 
Rating:
2.0

The location was not up to standards for a UHaul neighborhood store. No room to park.

Richard Z. 
Rating:
5.0

David has done an excellent job for us. We have worked with him three times and it has always gone above our expectations. We wil recommend him to anyone that's asks about help with their moving needs.

Carl F. 
Rating:
5.0

Great customer service!

Lisa R. 
Rating:
5.0

I highly recommend using the Gulf Shores Uhaul location for your moving needs. The staff was super friendly and accommodating for my rental. The vehicle was super clean and drove very good. They even let me have the truck a little earlier than my original time and this was so helpful and I was able to return it a bit earlier as well which worked out good for us. I will def. use these guys again.

Paula L. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Quick drop-off, disconnected and was on my way! Very polite and helpful.

David H. 
Rating:
5.0

Customer did not leave a comment.

Frances S. 
Rating:
5.0

Friendly and excellent customer service!

JIMMY V. 
Rating:
5.0

Fast and friendly service. They had everything ready for me when I got there. I always get excellent customer service at this location!

JIMMY V. 
Rating:
5.0

Customer did not leave a comment.

LEE W. 
Rating:
5.0

Exceptional customer service. In and out less than 10 minutes.

Benjamin W. 
Rating:
5.0

David and Chris always make renting an easy experience. They are both pleasant to work with and the equipment is always ready. Thank You David and Chris.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

This guy is awesome. Great representative for U Haul.

david R. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Monika S. 
Rating:
5.0

Customer did not leave a comment.

Kim B. 
Rating:
5.0

Customer did not leave a comment.

joe T. 
Rating:
5.0

Customer did not leave a comment.

Cody R. 
Rating:
5.0

Nicest most helpful person ever!

Melody M. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

This guy knows how to get you in and out quickly! I had no reservation for a trailer but to this guy NO PROBLEM! In and out about 10 minutes! Good inventory! Will definitely use his place again!

Andy C. 
Rating:
5.0

Customer did not leave a comment.

LEE W. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

rhonda M. 
Rating:
5.0

David helped me get a one-way from another location and was there when I arrived, late in the evening. I have used Gulf Shores rental for every Haul rental in the past and will continue to do so in the future.

Lawrence P. 
Rating:
5.0

Customer did not leave a comment.

Graig K. 
Rating:
5.0

Dave and his staff do a great job.

RALPH G. 
Rating:
5.0

Best location to rent U-Haul from. The staff is amazing!

Ana S. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

The staff at this location is the friendliest of any other uhaul location I have ever used over the years and I have used uhaul many times personally and with our business.

Nathan E. 
Rating:
5.0

Customer did not leave a comment.

Edward L. 
Rating:
5.0

Everyone was so very helpful. Very impressed. Wil definitely use again.

Edward W. 
Rating:
5.0

Awesome service, these guys are the best!! I use them all the time, never fail and never disappoint! Thank slash Patel!

Shailesh P. 
Rating:
5.0

Great location!! Very friendly and helpful

Patricia L. 
Rating:
5.0

Customer did not leave a comment.

Melody M. 
Rating:
5.0

Customer did not leave a comment.

Benjamin W. 
Rating:
5.0

Always great to rent from the Gulf Shores location

Ana S. 
Rating:
3.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Very nice man. Always accommodates with a smile and good attitude.

Melissa S. 
Rating:
5.0

Customer did not leave a comment.

karen H. 
Rating:
5.0

Customer did not leave a comment.

Samuel P. 
Rating:
4.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

I do not see any part of the operation that needs improvement. As always the service At this location was superb.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Nothing I can think of.

George B. 
Rating:
4.0

The staff was kind and efficient.

Sydney W. 
Rating:
5.0

Guy has 17yrs if experience and knows his stuff! Had a customer in front of me, he knew the software in and out had both of us situated quickly. Had the trailer coupled, safety chained, lights hooked up and tested pdq!!! Would definitely choose this location again!

Anthony C. 
Rating:
5.0

Great customer service! Very knowledgeable and friendly. Would recommend this location to anyone.

STEVE C. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Sharmon V. 
Rating:
5.0

Dropped off truck to a closed lot. No opinion.

John K. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Thank you for easy , Covid - free servic

Bruce T. 
Rating:
5.0

Gulf Shores U-Haul is always onetime and on target. We have used them numerous times. The equipment is excellent and the service from David and his staff is unmatched.

Lawrence P. 
Rating:
5.0

I was very impressed with uhaul truck thank you

SUSAN T. 
Rating:
5.0

Customer did not leave a comment.

george M. 
Rating:
4.0

Customer did not leave a comment.

Rogerio P. 
Rating:
5.0

Process could not have gone smoother.

milo M. 
Rating:
5.0

Great customer services

John L. 
Rating:
4.0

Customer did not leave a comment.

Kevin Kelly K. 
Rating:
4.0

Customer did not leave a comment.

Cooper M. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
5.0

Always a pleasure with David

Patrick W. 
Rating:
4.0

Customer did not leave a comment.

Trent C. 
Rating:
5.0

Customer did not leave a comment.

debra H. 
Rating:
5.0

Customer did not leave a comment.

Dee C. 
Rating:
4.0

Good

james R. 
Rating:
5.0

Customer did not leave a comment.

Russell A. 
Rating:
5.0

Customer did not leave a comment.

Kenneth T. 
Rating:
4.0

Customer did not leave a comment.

SHANE STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Garmon K. 
Rating:
5.0

Not a thing. Best uhaul location I have used

Kelly S. 
Rating:
5.0

David and Chris are the very best people you will find in any business. This is the location that I look forward to visiting in all my U-Haul rentals.

Barney S. 
Rating:
5.0

Excellent Service. David and Chris work hard and are great people. We have rented at this location several times.

Scott K. 
No reviews have been submitted for this location.

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