Customer Reviews for Hi Tech Signs & Graphics

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hi Tech Signs & Graphics

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Barry C. on

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No one at this location

leonard T. on

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TOM G. on

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sylvan F. on

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Tim H. on

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Samuel L. on

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Ezequiel C. on

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Buddy was awesome and helped me put the car transporter on my car.

JESSICA C. on

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We had to use the 24/7 service and the truck was parked really far away from the front door. Not using this service before it was extremely frustrating having to drive back and forth plus do all of the work on the app. I guess for some people this might be more convenient but we found it really burdensome using the app and time consuming. Not in regards to this location, but we did have issues setting up a pickup and the first customer service representative did not give me all necessary information. For example, she should have told me there was a window of time in which we have to pick up our truck or they would give it away—super infuriating! Also, the address of the pickup location wasn’t in my email as she said it would be so I had to call back. Overall, this one persons incompetence lead to a 3 hour delay, frustration, and crappy uhaul experience. Not to mention the very rude gentleman at A Plus storage who gave our truck away and basically said too bad, sorry about your luck. Actually, he wasn’t even that nice. Again, we will think twice before renting a uhaul again. You are not the only moving company around so I’m not sure why we would go with uhaul again. Very disappointed.

ROBERT T. on

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Pick up and drop off locations way to far from my location causing lost time and excess gas cost of estimated $15. Also first time every with MANY Uhaul rentals was a few miles over allowed. Pick up was accrosdy town with others closer and drop off was way North of me. I had used drop location before so at least knew where it was. Had lived close to it. Very unhappy and will check with other rental companies next time which I have never done in 50 years. At 76 it is getting more difficult to rent and this time was not just physically harder but stressful as my eyes are not good for night driving and it was dark when I dropped off. Robert E. Todt

ignacio P. on

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Glenn P. on

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Kyle B. on

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Bruce B. on

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Saiyd R. on

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anthony C. on

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Just had us drop off in back ! Quick and easy !

DIEULY A. on

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charles V. on

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We never went inside of this location, we were supposed to return to a different location but we were told they already had 4 of these and to take it somewhere else. This was very disappointing to be told that since we drove there expecting to be done with our rental.

Luis F. on

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NEVER USE THIS LOCATION! I called the day prior to confirm an 8 am self pick-up. I was told it wouldn't be an issue. I arrived at 8 am next day to pickup and couldn't do so bc it was never setup. I called a million times and kept checking the application online. At 9 am the request to self check was removed and a request to see the office for equipment was there. At 915 am I finally was able to get the guy to answer his cellphone. He said he would be there in 10 mins. Guy shows up at 930 am and laughs when I tell him I'm in a hurry that I have movers sitting at my house waiting on me and he is wasting my time and money. After that i have to wait to prothim with both names phone numbers an address and a bunch of other stuff that he should have already had on file! The brake sensor in the truck went off the whole way I was driving! Horrible place to rent a uhaul!

CHRIS D. on

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ok

Cynthia W. on

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Larry J. on

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Tony T. on

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DOUG L. on

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The hours of operation are advertised as opening at 10:30 am. There was know one on site when I arrived at 10:25. I waited for 15 minutes and finally called the phone number posted on the window. I spoke with Patrick who was very pleasant and he started he would arrive in 15 minutes. After waiting for 45 minutes I called him again and he informed me he was very close by. I was hoping to rent a truck for a one way drop off but Patrick informed me that would not br possible as the vehicle belonged to him and must be returned to his location. There were also very little moving supplies available although Patrick did offer to lend me a hand truck at no charge. Patrick was very friendly which was one of the few positive parts of this Uhaul rental experience.

Pauline R. on

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Suzanne G. on

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anna S. on

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Terrell T. on

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Jessica H. on

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Probably Not Uhaul at fault but may I have actual charges receipt as I have not yet seen them. (Doesnt mean Not sent its been hectic for Me to chk lately is all and Ty!) Patrick is Awesome!!

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Pitt H. on

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This location was wonderful. I searched on Google to find a uhaul location that had decent reviews. Hi Tech Signs & Graphics was the only uhaul renter in town with a five star rating. When we got there to rent out truck our experience was no different than the one I read about online. The service was quick, friendly, and super easy. After hours drop off was a breeze, and we were not hit with any extra fees or charges. It was a great experience over all, and I would recommend this dealer to anyone.

Noel S. on

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Terence H. on

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IGOR K. on

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Richard H. on

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Vehicle was returned 12/24/2017 yet I am being billed for three additional days because it wasn’t checked in until 12/26/2017. I want those three days removed as I was told by an attendant at the return location to leave the trailer next to the trucks. I have date/time stamped photo of vehicle returned on time.

Kirk M. on

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This is not where I scheduled to pick up my rental truck. They did not have any packing boxes, tape or other supplies I needed. They were friendly to work with but picking up from someplace that does not have a full set of supplies (which where I scheduled to pick up the truck did have everything and I had dealt with them many times in the past) made it more complicated.

Michael W. on

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edward S. on

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JEANETTE R. on

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IGOR K. on

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Martha H. on

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PHILIP K. on

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Everything was great

LISA F. on

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Transmission issues. Truck was screaming

ANGEL J. on

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nicole O. on

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Darrin M. on

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First pickup time was 9 am no person no truck. 2 hours later truck came in. Never checked it nor gas tank which had 1/4 tank of gas. Then locked himself out of office so waited for someone to bring keys. Before I could tell him tank was low he was gone. Never got any paperwork on rental. Returning was a breeze except for several phone calls because the wrong name on the other end but was charged directly on internet order under our name. Just a large hassle which was very stressful. Returned truck with more gas then when picked up. Not a great experience for sure. Maybe some training with employees would be a good start for improvement.

William R. on

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will K. on

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I made reservations to weeks prior. Then I was sent four different places to try to find the trailer. Finally I got one

Jamie H. on

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DAVID S. on

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Patrick was super helpful and very accommodating. He met us at his location after hours just to meet our needs.

Jose H. on

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Jose H. on

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I told the person who was there that the truck had damage my driveway with an oil leak and he didn't seem consernd at all

THOMAS K. on

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Fitzherbert H. on

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Prior to writing both reviews I called UHaul however did not get a response. When I arrived to drop my truck off there was no one there or no drop off box.I called customer service for assistance. I was put on hold for 15 minutes then transferred twice after. I was then put on hold again and while waiting for that I was hung up on. I did get in contact with the gentleman who an the store. I decided to call the store owner directly who was extremely nice and helpful. Overall I had a poor experience with U haul!

MEGAN B. on

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The lights (break & parking) were out on the truck. We had to transport items for a school event. We had to drive all in a line with flashers on. When put event was done at the end of the evening at midnight.... We had to have 5 18 year old drivers follow us to the drop off location for protection and safety. This caused everyone not to be home until after 1 am. The trailer needs to be fixed ASAP. The man at the pick up location was so sweet. And he DID check lights before hand, we are not certain if he did not notice b/c of the sun or if they were working at first.

Lindsay F. on

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Gentleman at the counter was very nice.

VINCENT H. on

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LEO S. on

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BEVERLY W. on

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James S. on

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Nothing. It was fine.

MARSHA D. on

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Everything was great! You called and everything was arranged! I was shocked that everything went so smooth.

TERRY F. on

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SETH T. on

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I reserved a dozen blankets to wrap the furniture with during shipment and when my driver showed up to pick up the trailer and blankets, he was told they had no blankets, so when he arrived at my destination and I opened the door, all the furniture had been bumping into each other during travel and with no blankets to protect them, there was of course scratches and dents to the furniture. It was very disappointing to entrust that a national system of online reservations can't deliver what is expected.

PILLIP R. on

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Mladen B. on

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Well,I used a truck for 29 miles and had to put almost 7 gallons of gas to fill it up.In my opinion that is outrageous.