Every thing was perfect.PAUL E.
Customer Reviews for Hadawreck Body Shop Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ADAM B.
Customer did not leave a comment.ANDREW C.
Things to improve......if a customer confirms a u haul and it is not available...a phone call to customer would be great so customers time will not be wasted during an already stressful time.Alina M.
Customer did not leave a comment.JERRY E.
In and out quick. Equipment was in excellent condition. Would highly recommend.MALCOLM S.
Customer did not leave a comment.Julie W.
I had to drive 50 miles out of my way. When I made the reservation for Versailles, I was told I would have a trailer at that location. Which is 2 blocks from where I live.RONALD S.
The truck was extremely hard to start. The brakes had to be pushed with two feet close to the floor to get it started. Once started, everything went well. Air conditioning was working well.Sara H.
Very helpfulKenneth R.
I was very disappointed that I had to drive 40 minutes one-way to pick up equipment I reserved over two months ago. They did allow me to check in the night before but that meant Using remote check in. The location is so remote cell coverage was spotty and difficult to complete the process.Jane M.
Customer did not leave a comment.Robert P.
the location was terrible when it came to service. since i did the pickup from my phone it was extremely hard to get all the steps needed to access the keys & also when dropping it off. my meter reading wasn't acceptance for whatever reason & i ended up not even fully checking out because it was too much to deal with.Alicon B.
Customer did not leave a comment.PAUL D.
I had to drive 30 miles to get this rental. There are two other locations just a couple miles from me that couldn't help.Patrick C.
The actual truck was great! The representative was later arriving to work so me and the other people had to wait for her to arrive and when I took the truck back, she was gone. I wound up having to check the truck in online and I called later to make sure everything was confirmed and she never answered.KRISTI T.
The people at Hadawreck are efficient and friendly, will rent here again if I need a truck again in that area. Truck worked well, drives like a Ford, that is you are constantly re-steering and it just sucks the gas! But it got the job done just fine. Thank you!MICHAEL S.
Customer did not leave a comment.William S.
Customer did not leave a comment.CHRISTOPHER O.
Customer did not leave a comment.RAMONA W.
The gentlemen at Had A Wreck went above and beyond in helping me use the self rental site which I had never used before. I was already stressed about moving and they made this part of the experience so much better!Pamela G.
Customer did not leave a comment.Daryl S.
Open locations early Morning.Gonzalo N.
Nothing at allDANIEL B.
Customer did not leave a comment.TIMOTHY J.
Customer did not leave a comment.JOHN E.
They worked with me even though the truck was not returned from the previous customer on time. I went to Salvisa to pick up a truck but the man that runs the place had not showed up for work, I headed back to go to a Frankfort location and received a call that the original truck had shown up. It was filthy, but I took it because I was late getting movers started.LARRY G.
Rented here several times and has always been a good experienceFRANKLIN F.
Customer did not leave a comment.RICHARD B.
Customer did not leave a comment.ADAM G.
Customer did not leave a comment.BONNIE C.
Customer did not leave a comment.Tracy S.
Customer did not leave a comment.JOSHUA W.
It was all good except for the online experience. Very difficult and frustrating experience. Needs a lot of work.SHARON C.
Customer did not leave a comment.Christopher C.
Customer did not leave a comment.terry C.
Customer did not leave a comment.CHARLES W.
I have used this location several times with no issues. Parking space can be challenging at times for your return.JAMES M.
Customer did not leave a comment.MICHAEL M.
Customer did not leave a comment.DONNA D.
Customer did not leave a comment.DELLA T.
Everything was great! I would rent from them again and recommend them to family and friends..DIANA J.
everything was great, truck was new and drove well, was the perfect size...couldn't have been betterDonald P.
Customer did not leave a comment.DOUGLAS H.
Always have a great experience renting from this location. I pass by another u haul location To rent from HadawreckFrank F.
Making the customer is taken care of before and after the rentalAPRIL W.
Customer did not leave a comment.Brody B.
The tank had almost no fuel and the engine light came on within 5 miles.Mike E.
Customer did not leave a comment.Bob G.
Customer did not leave a comment.Elizabeth C.
Rented several times from this location and always a good experienceFranklin F.
Customer did not leave a comment.Matt R.
Great rental experienceTAMMIE J.
Customer did not leave a comment.Charles K.
Customer did not leave a comment.ANGELA H.
Customer did not leave a comment.Adam W.
I believe I was over charged and I emailed twice with no response. I expect an email back to resolve this issue.Rebecca M.
Customer did not leave a comment.Jesse M.
I have used this location 3 times now in the past year. The customer service is excellent. Location is excellent and pick-up and delivery is very smooth. Great u-haul representativeTANYA C.
The 24/7 pickup was a vast improvement from the last time I rented a uhaul! That was spot on service. Turn in at this location was fast and the staff were very professional and courteous!John B.
Rented from this location many times and always been a good experienceFranklin F.
Customer did not leave a comment.James M.
Cargo box was dirty. Digital pickup was a surprise. Parking brake did not hold truck on slope.Gordon G.
Customer did not leave a comment.Todd H.
Customer did not leave a comment.William G.
Customer did not leave a comment.Lauretta H.
Customer did not leave a comment.Shawna D.
Customer did not leave a comment.Thomas P.
Customer did not leave a comment.Arthur H.
I have no other comment on this place.Timothy C.
Customer did not leave a comment.melissa M.
Everyone I dealt with here was very helpful, friendly and open to any questions I had. I would highly recommend this site for U haul service.Holly Barmann C.
I was disappointed with U-Haul because I had reserved a truck in Frankfort and because the customer that had the truck didn't return it in the timeframe I had to go to a different city which was an inconvenience. I believe U-Haul should have had a truck delivered to the location I requested. Because of this my packing and unpacking the truck was rushed because of the distance I had to travel back to return the truck in the timeframe.Janie H.
Customer did not leave a comment.Franklin F.
Customer did not leave a comment.Gene C.
Always have good experience with this rental locationFranklin F.
Customer did not leave a comment.Carolyn D.
Customer did not leave a comment.Victor N.
Customer did not leave a comment.Cameron N.
Customer did not leave a comment.William B.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.Noreen C.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Jose H R.
We picked up a 15 ft. Truck was told it held 2 bedrooms. We had 1 debroom and ni appliances. We were sent all over Lawerenceburg, Frankfort west side and Frankfort west side in the UHAUL we rented. Searching for a 5 by 8 Tag along Trailer. In lieu of all this it cost us (not including 5x8 rent) an extra $50.0in gas for extra miles.RHONDA S.
Great job.Reid M.
I don't know if it was my wires or not being that it was the first time I've towed on my truck but My tow dolly's left light did not work.GREGORY T.
Customer did not leave a comment.Howard H.
Customer did not leave a comment.Matthew S.
Everything was very smooth. The girl at the counter was extremely cute and helpful. She even hooked the trailer up for me.Shawn C.
Customer did not leave a comment.Nicole B.
Customer did not leave a comment.Richard H.
Customer did not leave a comment.Walter B.
Customer did not leave a comment.Bruce B.
Nothing wrong with this location. The truck and tow dolly were ready when I arrived first thing in the morning, and staff were very friendly and helpful. However, U-Haul (corporate) changed the pickup to this location *after* I placed my reservation. This location was a 40-minute drive from my city, and the truck size was changed from 15' to 20'. I ended up with a $5 "over mileage" charge when I returned the truck, probably because this pickup was so far away. I wonder why I placed a reservation at all.Timothy K.
Both places were very nice. My problem with uhaul is corporate! I rented the truck for 2 days one way. I gave my address and the address of where I was going. I drove straight to my home, loaded the truck and drove straight to the delivery address that I gave uhaul. Within 2 hours of picking up the truck uhaul sent me a text and told me where to return the truck. It was 20 miles from the delivery address. I noticed there was a closer return location but I took it to the designated drop off of uhaul. I turned the truck in and was charged 19 miles overage for the rental at $.40 per mile. Yes I can afford an extra $7.60 but take that times how many trucks were rented today and someone in corporate is paying for their kids college. I think next time I will try Hertz. AND NO I WON'T be recommending uhaul. PS: I intentionally didn't capitalize your name; that would show you undo respect!Jim L.
Customer did not leave a comment.Jon R.
Customer did not leave a comment.Reid M.
Customer did not leave a comment.Joseph J.
Excellent transaction.John K.