Customer Reviews for Hair Studio One

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hair Studio One

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Joe N. on

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Mittie C. on

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Latasha O. on

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Deborah A. on

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Ronald B. on

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Friendly Ms. Carolyne knew the system, the best options for our move, & quick check out. She is a professional with a smile, much appreciated for U Haul’s operation & equipment availability on demand.. Thank you!

James E. on

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I have always enjoyed renting from this location. Qiusis and her staff at amazing and I would recommend them to anybody. Keep up the good work. James Easterly

Christopher L. on

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Madelyn P. on

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Tara P. on

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Allen D. on

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Experience was excellent!!

Taylor B. on

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Tom H. on

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Melissa H. on

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The owner is just the greatest! She was very friendly and helpful. Her assistant was as well! Every encounter with them has been very pleasant and I have rented from them several times.

LaTasha K. on

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I have rented from this location a few times and this was the worst truck I have ever gotten. It was horrible It burn gas like water , the door on the back took three people to close, the cab was dirty, I has to wash the windshield so I could see out of it properly. It was the worst u haul rental I have ever had. I have reserved a truck for Friday from this same location. I hope and pray this one will be like the other rentals I had before this last one. If it is not I will not be renting from this location again.

Nicholas D. on

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Brian C. on

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Deborah A. on

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Raymond W. on

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KIM K. on

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Everything was nice.

Edward M. on

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RICKY S. on

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JOB WELL DONE!!!!!

Ann H. on

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James E. on

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Would go anywhere to get a Uhaul

Diane R. on

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Andrew H. on

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Thomas H. on

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Erick C. on

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Agent was very courteous and quick to take care of my transaction. I will certainly go back to this location because she was very nice and expedited my rental.

Johnny J. on

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Not well lit at night.

Freda H. on

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Quiana R. on

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The photo feature on the website was not working and delayed a lot of time!

Stephanie P. on

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Stephen M. on

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Chris M. on

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Gregory H. on

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Owner very helpful and courteous.

Mike H. on

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Scary neighborhood, would not drop off after dark.

Dale D. on

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Sonya M. on

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Glenn C. on

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Dena M. on

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Rachael S. on

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The vehicle was dirty inside and out. I made sure to let the drop off clerk know that we did not make the mess in the vehicle. Also make sure that the customer is fully aware of the milage limits. I was charged extra for going over mileage.

joseph B. on

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Dane B. on

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Dexter was a huge help.

Myron P. on

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Truck was moderately clean

Frank H. on

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John W. on

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avian C. on

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Willie S. on

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Deanna S. on

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There was no fuel in the truck and being its in the ghetto a safer store is several miles away and the truck ran out of fuel, was very pissed off

Marcus C. on

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david Y. on

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The lady there is very nice and helpful.

Ezekiel B. on

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DENNIS W. on

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Truck was obviously in an accident and had small round stickers stating “Quick Claim Settlement” and an “X”. Also, fuel was below 1/4 of a tank.

Kirk F. on

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Jene T. on

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Everybody was a pleasure to work with

Tkeyah B. on

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SAMANTHA S. on

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Patricia N. on

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Christy A. on

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Mrs Harris was wonderful

GAIL P. on

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Great Customer Service I will use this location again THANKS

Nakida N. on

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Honestly nothing.. everything was excellent, you have the best U-Haul business ever!! Keep up the good work! I will be renting a U-Haul again from this company, I will be recommending my friends.

eric H. on

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Jessica L. on

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Thanks

Sam H. on

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Jeremy C. on

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Friendly, easy to work with. Great team!!

Lennard C. on

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Linda R. on

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LINDA B. on

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The hair salon was closed on Monday when we dropped the trailer and there was no clear instructions as to where the trailer should go and how to secure it. We did the on line return check in and that worked well but leaving the trailer unsecured was uncomfortable.

Jared J. on

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The passenger side dim headlight was out, was told to drive with the bright headlights always on. Had to sweep out truck body before loading, floor had leaves and debris. Gas tank was only a quarter full when picked up.

Latosha J. on

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TABITHA F. on

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William L. on

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Went to pick up vehicle and nobody was present, talked to a woman on the phone, she told me the keys were under the seat. No paper work, did not receive anything that had the driver on it. Head light was out. asked blankets and dollies and did not get those. Returned truck and was charged 60 for not using it.

Paul Y. on

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Carol H. on

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Joella M. on

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The whole staff was great worked hard to assist me and I'll definitely be back.

Karen J. on

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Elaine J. on

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The service was horrible. The pick up location was terrible. The associate had a horrible demeanor the day I called her. I will NEVER use Uhaul again.

SHONDRA W. on

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Never again

Nicole F. on

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Tearra P. on

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Tell them about hidden fees

Charles M. on

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I booked an appliance dolly and 24 furniture pads. This location had neither of those. The truck was not clean and smelled like an old Waffle House.

Zachary B. on

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Dealer was not present at pickup time to complete check-in. The truck was full of glass when I picked it up, and the gas tank was on empty. I was charged for more than 2x the actual mileage driven. This is not a very professional operation.

al P. on

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I called 800 number three times to see if an auto transport would be available on the day I needed it. No one could tell me if one would be available, so I couldn't make definite plans . I had to travel 15 miles to location, passing two U haul places within 4 miles of my location, each had two auto transports. Then the U haul representative was thirty minutes late.

Victoria L. on

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Anthony V. on

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DAVID O. on

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Its a little strange picking up at a hair salon, but the agent is on top of things and very helpful. Was happy to do business with this location

Laticia J. on

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Fast and easy drop off. Lot was easy to get in to and out of

Jacob H. on

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They should call ahead on Sundays. I had to wait for the owner to show up.

Wardell E. on

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Nothing. The attendant was professional & courteous. 6 star service. I'll recommend all my friends to Ms. Carolyn's shop.

Elisia G. on

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RICKY A. on

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kintavious K. on

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Communication when it comes to charges and fees

Paul M. on

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Minnie H. on

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Jimmy H. on

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Brandie P. on

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It was way too small for a uhual. We could barely get our trailer in the area they had which was a tiny parking lot. We had to move cars around for the person in front of us in line to get their trailer out of it's spot.

Harold S. on

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My reservation paperwork was messed up and it took quite a while to get it straight

Daryl W. on

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Robert H. on

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They were not open when promised.

cheryl J. on

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petrina J. on

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The equipment was clean and maintained but the truck I rented kept acting as if it weren't going to start. Also the dolly in the back should have a stronger zip tie because I actually didn't use that equipment I had my own, its just one of the guys (movers) kicked the dolly and the tie (seal) broke so I knew I had to pay for it. But other than those thing the location was convenient and the representative was very nice. Thanks for taking the time to read my thoughts