Customer Reviews for H&M Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of H&M Self Storage
STEVEN K. on
It was all good except that they didn’t have it where I told them that I wanted to pick it up
ana J. on
Great customer service, friendly face! Very helpful young Latina lady.
CLAUDIA B. on
It’s was Tony’s lunch break but he stayed to close me out so I wouldn’t have to wait. Very good service.
Scott S. on
Great customer service!
Scott C. on
I had no problem with the location. I had a huge problem with the 24/7 check in. The app was not working and it took me an hour to rent the truck that was supposed to be picked up at 7:30. I will never do that again!
Meredith R. on
Super kind staff. Very helpful
JAMES B. on
Notified the manager of the fishtale issue at drop off. He indicated that he would give the unit a full inspection.
Michael M. on
Better signage needed and entrance more clearly marked.
Mike K. on
Excellent customer service. Couldn't of asked for a more professional and kind representative, who truly made my experience easy. Thank you very much.
Edgar E. on
Nothing, service was excellent!
Diane W. on
All of the above items should be corrected. Also customer service could be improved.
Mary s M. on
Staff was very courteous and helpful. The service was excellent and very QUICK. This was a blessing in the heat.
Raul M. on
Great customer service! very helpful & friendly employee.
Michael C. on
The H & M person I spoke to, Tony, was rude. I will never rent another uhaul from there again. Because of how rude he was, I may never use uhaul after this.
David W. on
A+
Dennis M. on
Tony is very knowledgeable and professional thereby making the rental process quick and easy. The office, parking and equipment is clean. Kudos to Tony for a great job! Positive customer experience!!!