I booked the trailer in Charlottetown office For this order. But on 9th Oct, the Charlottetown office gentleman informed me that there is no 5*8there. And asked me to drive about one hour Morell five office to take the trailer due to Charlottetown office do not have 5*8trailer. And Charlottetown office gentleman promise me one day more extension to total 13 days. But I do not get this extension when I return the uhaul in Vancouver. They charge me based on 12 days free.
mick H.
Customer Reviews for Her Mans Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
service was perfect
JOSEPH W.I would always prefer to pick up with a full tank. I also had to drive a 20' truck rather than a 10' truck which obviously used much more gas. Very friendly owner. Was able to pick up on Friday when I dropped by to sign documents even though I wasn't leaving until Sunday.
Erin S.To far out of town
Alan M.Great Staff and quite helpful
JERRY S.Great people to deal with!!
Community of St S.The agents are efficient and friendly, it's the main Uhaul customer service line people who need better training. They gave me drop off locations up to 30 minutes away from where the closest location actually was, so I ended up with an extra charge for wrong drop off location. $276.00 extra
RANDY M.teach location how to use the payment machine
siemen S.