Customer Reviews for Hide Away Storage Lakewood Ranch

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hide Away Storage Lakewood Ranch

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

JOHN F. on

Rating:

Customer did not leave a comment.

HARRY K. on

Rating:

Customer did not leave a comment.

jennifer G. on

Rating:

Customer did not leave a comment.

Anthony L. on

Rating:

A better job by UHaul and this location is needed to make it clear that they do an all electronic process. The after hours return was especially not explained well.

Kenneth S. on

Rating:

Love this location, love the staff. Can't say enough about Belinda and June, who helped us orchestrate this move with a unit and a truck twice. I met Belinda over a year ago when we first moved to Florida from Michigan . . . and I can't say enough about her. A truly good person who will go above and beyond to make sure your rental is ready, clean and was there for us with water, a smile and just talked with us after her shift to make sure we were okay/if we needed anything, while we waited in the rain for our movers to help us unload a truck (this was over a year ago). Belinda is so helpful, easy to talk to and explains everything. A true asset to your company; along with June; and Dave Cox and Willie who also helped us with a move. You have the BEST employees working for Hide-A-Way . . . they feel like family!

James P. on

Rating:

Customer did not leave a comment.

Dave C. on

Rating:

Customer did not leave a comment.

Frank A. on

Rating:

Belinda was very friendly and helpful.

david P. on

Rating:

More employees during busy times. Belinda seemed overwhelmed at the time of our rental. She handled it well but definitely needs assistance. Also, upload of my driver's license did not work. Might need better customer education or technical fix.

David G. on

Rating:

June was great!

Joseph J. on

Rating:

Customer did not leave a comment.

Kenneth S. on

Rating:

The BEST STAFF ever! We love Belinda, who helped us with a rental unit over a year ago and was our "angel" who came by and checked on us as we waited 2 hours in the rain for our movers to come and finally unload our truck into the unit. I can't say enough about her or the kindness she showed us with a bottle of water, letting us know she was leaving for the evening, if we needed anything, etc., and just making us feel "welcomed" after a 15-hour road trip in to Florida. Yesterday another "wonderful person" June checked us into our present rental unit; one year later as we are moving again. Just as nice and helpful. Love this location, the STAFF and the all around cleanliness and safe feeling here. A perk too that this location rents trucks and vans. We used a van for 24-hours. Easy check in and check out. Super clean van.

Gregory S. on

Rating:

Outstanding service

GARY C L. on

Rating:

Customer did not leave a comment.

David B. on

Rating:

Customer did not leave a comment.

JOE M. on

Rating:

Customer did not leave a comment.

Judy H. on

Rating:

Customer did not leave a comment.

Larry M. on

Rating:

You have great customer service at this location..

Aaron G. on

Rating:

Customer did not leave a comment.

Sean C. on

Rating:

I rent a lot of trucks from U-Haul and there are better locations for the following reasons.. I only glad 3 stars which was generous but the lady in the office was nice Problems at this location 1) can’t leave car there so bring another person when you rent 2) when you drop off after hours you must sign in and use your phone on U-Haul .com to log info and take pictures .. if not tech savvy could be a real problem 3) they overcharged and didn’t know how to fix order at store before I left .. they did correct the next day

Robert I. on

Rating:

Excellent service

Kristopher W. on

Rating:

Belinda is great! She took her time and explained the process and fees. She was very personable which made this moving experience much better!

Hector A. on

Rating:

Customer did not leave a comment.

Marian T. on

Rating:

Customer did not leave a comment.

William W. on

Rating:

Nothing the gentleman that took care of us was amazing very nice quick pleasant at the state red 64 place storage we went.

Patty D. on

Rating:

Belinda was very friendly and accommodating. Would use them again.

CHRISTOPHER R. on

Rating:

Customer did not leave a comment.

Richard B. on

Rating:

Customer did not leave a comment.