Customer Reviews for Highway 14 Store All

9 reviews

603 Jasmine Trail   Prattville, AL 36066

(334) 361-5157

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(334) 361-5157

603 Jasmine Trail
Prattville, AL 36066

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

My year renting with your facility was pleasurable and Ms Sybil was always so sweet and smiling :)

JERRI L. T.  |  Overall Experience 
Rating:
5.0

I LOOOVE the lady at the front desk. She was so sweet. If we ever need storage in the area again, we will definitely be using you guys! Thanks!

MICHELLE K. R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY L. O.  |  Overall Experience 
Rating:
5.0

Great place to keep your belonging will definitely be using again if needed!

JEROMY O. W.  |  Overall Experience 
Rating:
5.0

I want to just thank Mrs. SYBLE Lawrence for all she do and for making my move a successful one. Thank you and God bless.

LORRETTA P.  |  Overall Experience 
Rating:
5.0

I rented a 5x10 storage unit on Monday and started putting items in with my son and grandson. Completed it on Tuesday and Wednesday afternoon the lady that ran the office called me and said she asked if I could come by the office she needed to talk to me. I arrived to talk to her and she said I had to vacate the storage. The reason was some items ended up missing in the storage lot, was not told what the items were, since we were last ones in the storage units after she left my son and grandson was accused of stealing the items. I told her my son and grandson didn’t take anything and we just put things in the storage unit and didn’t take anything. Her response was “Well the surveillance tapes will certainly tell us”. She also told me I could watch the tapes with the managers. On New Years Eve we went and emptied the storage room. After giving her the lock back I then asked about the money they owed me. She stated they owed me $67 and it could be done one of two ways, I could get a check mailed but didn’t tell me the other way. Then I asked her what about the surveillance tapes. She stated what tapes. I said the surveillance tapes. She stated the manager had not looked at the tapes. I asked how did she know my son and grandson stole anything. She then stated we were the last ones there after she left at 5. I told her that my son and grandson were with me the whole time and only thing we used of theirs was a flat cart that we returned. This lady accused my son and grandson of stealing with no proof and her only reason was it was two young boys and they were there after she left at 5. This lady either needs to be fired or at the least reprimanded. She could also use a customer service class. I will not ever use this or any of your businesses again and will not recommend any of my friends or associates to use any of your businesses ever.

SCOTT A. F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA D. D.  |  Overall Experience 
No reviews have been submitted for this location.

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