Customer Reviews for Hilltop Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hilltop Self Storage

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David E. on

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Hilltop, excellent people to deal with.

STEVE P. on

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Van worked perfectly. Keep up on maintenance to keep this new vehicle running smooth for a long time.

DOUGLAS H. on

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Customer service was excellent very nice people great experience overall

beth t. on

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Customer did not leave a comment.

bobbi b. on

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Hilltop Self Storage is the BEST at great customer service. Made my rental easy & friendly!

James B. on

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Customer did not leave a comment.

Carolyn H. on

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When I picked up the truck, I was told that the truck was obtained from another location (Cross Keys Mini Storage at 5975 York Road, New Oxford, PA) to accommodate my size request. At the time, it was not raining. It started raining during my move. Unknown to me and HILLTOP SELF-STORAGE, there was a leak in the truck and my new mattress and ottoman were ruined. HILLTOP was horrified and gave me all the info I needed to file my claim with Safe Move. This was my second experience with HILLTOP and they are wonderful to work with. I certainly do not blame them for the fact that it could not be ascertained until it started raining that there was a leak in the truck. I totally blame Cross Keys Mini-Storage for giving HILLTOP a truck that should have been removed from service or fixed before loaning it out to another dealer. I have used Cross Keys Mini-Storage's services in the past and had a terrible experience with them. However, I would not hesitate to use HILLTOP SELF-STORAGE again or recommend them to my friends.

jim l. on

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These people were the best. Friendly courteous helpful. And fun to talk to. This is where I will be going from now on. I recommend them to everyone. I have told my friends