Customer Reviews for Hilltop Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hilltop Self Storage

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PENNY S. on

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Customer did not leave a comment.

Wayne D. on

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Equipment was ready as reserved and the service personnel were helpful and very polite. I do recommend them.

David N. on

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Thomas S. on

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Customer Service was superior. Mileage rate was a bit steep, but I needed the vehicle on short notice and had to pay the price.

jESSIE k. on

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Do Not think anything needed improvement,everything meet my expectations,Thank you.

Glenn F. on

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timothy c. on

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Mileage rates are to high. You need a commercial rate for businesses.

Glenn F. on

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These are the nicest people to work with. We have rented regularly for three years and wouldn’t go anywhere else.

ronold o. on

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Not a thing, keep up the good job.

Claire H. on

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I was supposed to check in on line but the system would only upload the back of my license, not the front, so I never got past that screen. When they fixed that for me, it then told me that it couldn't verify my location, but my location setting was on. So.... needless to say, the online part was frustrating. Everything else was great!

Robert G. on

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Everything went extremely well from start to finish.

Jack O. on

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Great Staff !!! Very Helpful!!

Lawrence H. on

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The roundtrip that I used the Uhaul for was 25 miles in the uhaul, For some reason in my personal vehicle it is only 21 miles! Used 3 gallons of gas to do the 2 round trips that means it gets almost 17 mpg! No way possible!

Bradley W. on

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Robert B. on

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None of the interior damages to the equipment was marked and several scuffs that were similar to marked damages were unmarked as well. There was a lot to report and checking out the van took more than an hour (self-check/on hold with customer service). Still, the process would be easy enough once the bugs get ironed out and the van ran well. It was exactly what we needed, when and how we needed it. Thanks!

Patrick K. on

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chad b. on

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Glenn F. on

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Hilltop employees are the best. Each time, it is a great experience.

tim k. on

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Excellent customer service here and very convenient location. Signing for the UHAUL was very quick and easy and the 15 foot truck I rented worked out perfectly. I would definitely use them again in the future, but am hoping not to move for a while :)

John B. on

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johnny r. on

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Service was perfect....Wanda even opened up a half hour early to rent me my vehicle. Ty!!!

Mark B. on

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This location at least apologized for the prior service that I had received and stated that I should try to get some type of credit for the poor service that I received.

Chris W. on

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Self check-in/out was a mess. Ladies at Hilltop were terrific!!!

Kody K. on

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The team at Hilltop we’re very professional. They treated us like family! Great experience. Thank you very much

Justin T. on

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Very.clean cargo van. Friendly service. No issues at all. Made appointment online. Was ready for me right on time. Would definitely use again.

Kyle F. on

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The online confirmation service needs a lot of work to be useful. However the two ladies inside were incredibly helpful. I will always opt for face to face from now on.

Shane H. on

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Hill top is awesome and very accommodating. The only thing I would change about the experience is for uhaul.com self check in to be a little quicker. It was tedious and I had to wait for verification which took about 15 minutes.

henrietta z. on

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Wouldn’t change a thing, nice friendly people that explain everything to us. Truck was clean.

Jeffrey F. on

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STEVE P. on

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The staff was amazing, as usual.

james w. on

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hubert a. on

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Hilltop self storage has it right. Needed a cargo van to move 2 mattresses and box springs we found on sale. They had just the right equipment at a reasonable price. Wanda made it an easy, pleasant experience from beginning to end.

richard n. on

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. on

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Anthony K. on

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Jennifer S. on

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Joe A. on

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