Customer Reviews for Hilltop Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hilltop Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Lawrence H. on

Rating:

The roundtrip that I used the Uhaul for was 25 miles in the uhaul, For some reason in my personal vehicle it is only 21 miles! Used 3 gallons of gas to do the 2 round trips that means it gets almost 17 mpg! No way possible!

Bradley W. on

Rating:

Customer did not leave a comment.

Robert B. on

Rating:

None of the interior damages to the equipment was marked and several scuffs that were similar to marked damages were unmarked as well. There was a lot to report and checking out the van took more than an hour (self-check/on hold with customer service). Still, the process would be easy enough once the bugs get ironed out and the van ran well. It was exactly what we needed, when and how we needed it. Thanks!

Patrick K. on

Rating:

Customer did not leave a comment.

chad b. on

Rating:

Customer did not leave a comment.

Glenn F. on

Rating:

Hilltop employees are the best. Each time, it is a great experience.

tim k. on

Rating:

Excellent customer service here and very convenient location. Signing for the UHAUL was very quick and easy and the 15 foot truck I rented worked out perfectly. I would definitely use them again in the future, but am hoping not to move for a while :)

John B. on

Rating:

Customer did not leave a comment.

johnny r. on

Rating:

Service was perfect....Wanda even opened up a half hour early to rent me my vehicle. Ty!!!

Mark B. on

Rating:

This location at least apologized for the prior service that I had received and stated that I should try to get some type of credit for the poor service that I received.

Chris W. on

Rating:

Self check-in/out was a mess. Ladies at Hilltop were terrific!!!

Kody K. on

Rating:

The team at Hilltop we’re very professional. They treated us like family! Great experience. Thank you very much

Justin T. on

Rating:

Very.clean cargo van. Friendly service. No issues at all. Made appointment online. Was ready for me right on time. Would definitely use again.

Kyle F. on

Rating:

The online confirmation service needs a lot of work to be useful. However the two ladies inside were incredibly helpful. I will always opt for face to face from now on.

Shane H. on

Rating:

Hill top is awesome and very accommodating. The only thing I would change about the experience is for uhaul.com self check in to be a little quicker. It was tedious and I had to wait for verification which took about 15 minutes.

henrietta z. on

Rating:

Wouldn’t change a thing, nice friendly people that explain everything to us. Truck was clean.

Jeffrey F. on

Rating:

Customer did not leave a comment.

STEVE P. on

Rating:

The staff was amazing, as usual.

james w. on

Rating:

Customer did not leave a comment.

hubert a. on

Rating:

Hilltop self storage has it right. Needed a cargo van to move 2 mattresses and box springs we found on sale. They had just the right equipment at a reasonable price. Wanda made it an easy, pleasant experience from beginning to end.

richard n. on

Rating:

Customer did not leave a comment.

. on

Rating:

Customer did not leave a comment.

Anthony K. on

Rating:

Customer did not leave a comment.

Jennifer S. on

Rating:

Customer did not leave a comment.

Joe A. on

Rating:

Customer did not leave a comment.

Kathy K. on

Rating:

Customer did not leave a comment.

William W. on

Rating:

Let me say that the staff I worked with at Hilltop Self Storage was simply fantastic, extremely professional, took the time to explain everything to me in detail and made sure I was good to go. This has been the best customer service experience I had in a long time. They do deserve kudos from UHAUL CORPORATE OFFICE ! Thank You to the staff at Hillside !

William W. on

Rating:

Let me say that the staff I worked with at Hilltop Self Storage was simply fantastic, extremely professional, took the time to explain everything to me in detail and made sure I was good to go. This has been the best customer service experience I had in a long time. They do deserve kudos from UHAUL CORPORATE OFFICE ! Thank You to the staff at Hillside !

Dorvera O. on

Rating:

The receptionist at this office location was very polite and helpful!

Rose F. on

Rating:

they charged me for 2 extra days when already paid for one extra gas and 15 extra miles not happy at all Gentleman there was not very pleasant either Quite nasty

Amy B B. on

Rating:

Customer did not leave a comment.

David D. on

Rating:

The staff was very helpful in recommending the right truck for my move. The staff at Hilltop Self Storage went above and beyond to provide me with a fantastic customer experience.

mike b. on

Rating:

The ladies at Hilltop Self Storage went above and beyond A+ rating

Pat K. on

Rating:

Very Very happy. Especially the Lady who helped us. She showed us the truck"s inside to give us an idea how big it was. She was so extremely helpful.

Lonna P. on

Rating:

Customer did not leave a comment.