Nothing. Everything was good.WENDY T.
Customer Reviews for Hogtown Gas And Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice people but equipment not well maintained. Oil needed changedKENNETH F.
Make sure the equipment is at the location where was reservedOSCAR F.
Quick and easy drop off, only good experience in my first and last experience renting with Uhaul.JESSICA R.
Customer did not leave a comment.Timothy R.
Customer did not leave a comment.DENNIS B.
Customer did not leave a comment.ANGELA P.
Customer did not leave a comment.Sean S.
Customer did not leave a comment.Megan R.
This location needs internet service, I couldn't look at my contract until I was home and my time limit had expired to approve condition of truck.David L.
This is my last uhaul rental. I only drove the truck from point A to point B. No out of route miles for me. But I had to back track to get to the nearest uhaul dealer to return the truck. I was charged 17 extra miles, which was exactly the miles needed to return the truck. You need to allow more miles, in rural areas.Mike P.
Trina was very helpful and friendly!!!Douglas R.
Customer did not leave a comment.Juan B.
It literally took me all day to get everything worked out with this rental. After u-haul canceled my reservation the lady at this location worked so hard to rectify the situation. This was by far the worse experience with u-haul. Trying to call in to talk to customer service was a a wash because wait times were over an hour, system being down for a weekend. Everything that could be wrong went wrong. My previous Uhaul experience was aweful too. And I was over charged. I will not be not be using U-haul for my moving needs again. Wait times for customer service is unacceptable. Sometimes going on-line cannot solve your issue. You have to be able to talk to an actual person. I'm so disappointed.JENNIFER H.
Ours had a spot of the dollie but there wasn't one in it when we got it. It made moving alittle more hardMellisa D.