Customer Reviews for How We Roll Motorsports
(U-Haul Neighborhood Dealer)

31 reviews

18593 Bandera Rd   Helotes, TX 78023

(210) 733-3269

Location Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 6 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(210) 733-3269

18593 Bandera Rd
Helotes, TX 78023

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 6 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Darius C. 
Rating:
5.0

Mandy was very helpful with me. She is truly kind and helpful.

DONALD A. 
Rating:
4.0

Customer did not leave a comment.

Hector B. 
Rating:
5.0

Customer did not leave a comment.

brian W. 
Rating:
4.0

The pick up and drop off places were fine. The phone help I received was a zero star experience. My drop off place was changed AFTER I checked out. Then I got on the phone and had it changed back. The person on the phone told me I could drop off the trailer and Bandera. I drove all the way to Bandera to return the trailer and then I was told there that I couldn't return it and Bandera that I had to go all the way to Helotes. It was awful, especially with high gas prices.

Sydney K. 
Rating:
5.0

Excellent customer service.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

JOSH S. 
Rating:
4.0

Customer did not leave a comment.

Donna N. 
Rating:
5.0

great customer service

JAIME T. 
Rating:
5.0

Customer did not leave a comment.

Wilkie S. 
Rating:
4.0

They are great and very helpful

Carrie L. 
Rating:
5.0

Great service and staff

Steven H. 
Rating:
5.0

From the check-in to check-out process, Mandy provided great customer service. I would definitely recommend this location to others in the Helotes area.

DALE M. 
Rating:
5.0

Nothing! Absolutely wonderful, friendly, laid back and helpful staff at “How We Roll Motorsports”! They are the perfect example of Texas hospitality.

BRANDON M. 
Rating:
5.0

Very friendly and helpful. I will go back!!!

Jorge H. 
Rating:
5.0

Customer did not leave a comment.

DERIK H. 
Rating:
5.0

The Truck served the purpose.

Grace S. 
Rating:
5.0

Customer did not leave a comment.

DAVID V. 
Rating:
5.0

I can't think of a thing- Service was amazing, cheerful and very helpful! They made the vehicular portion of my logistically challenging move super easy! I will be back-

LAURIE H. 
Rating:
5.0

Recommendation: Have the UHaul agent verify the beginning and ending mileage of a move with the customer's photos of same.. My experience with a new UHaul store was excellent, but my actual miles travelled included 3 “ghost” miles billed, though not travelled. For a local move of less than 1.5 miles, a 13 mile charge at $.79 per mile seemed overly expensive, given that an extra $5.00 was also needed to bring the gas tank back to 3/8ths full. Aside from this small concern, my UHaul rental was professionally handled, with friendliness, efficiency and genuine interest in keeping every customer happy and coming back for help with future moves. Thank you!

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

RAUL C. 
Rating:
1.0

Lady at the U-Haul place stated that she was close on Sunday and Monday so even though I rented it for Saturday and was going to return it on Saturday I was it having to keep it all the way to Tuesday to return my U-Haul now I'm having to dispute charges because I didn't get charged correctly for the days that I was supposed to have the Reno Not only that I've spent three hours on customer care for they can keep hanging up on me saying that they can't hear me after waiting an hour to two hours to get help

MAURICIO A. 
Rating:
5.0

Customer did not leave a comment.

MARK E. 
Rating:
5.0

Customer did not leave a comment.

KAREN T. 
Rating:
5.0

Customer did not leave a comment.

kerrie S. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

I was so pleased with this U-Haul dealer.

JO W. 
Rating:
5.0

Friendly customer service

ASHLEY W. 
Rating:
5.0

Great experience. Super friendly staff.

RONALD W. 
Rating:
5.0

The personnel at this location is a 10 thank you miss Mandy

DOUGLAS M. 
No reviews have been submitted for this location.

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