Customer Reviews for I-65 Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of I-65 Storage

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Mitchell L. on

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Great place to do business !!!!

ROGER N. on

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Customer did not leave a comment.

William F. on

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Great

Terrence R. on

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Again no way that’s the closest drop off to 37174, need to address google search criteria. I will go out of my way next time and pay more to not have to pick up and drop off 30 minutes out on the middle of nowhere

Michelle C. on

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ROGER N. on

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James S. on

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William M. on

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George L. on

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Robert B. on

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Appreciate being able to return after hours since it was a Saturday pickup and needed for just a short job. Put a map of your location on your web site. You are hard to find and Waze was out of range. ????

Michael H. on

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Andrew O. on

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Great people, great customer service, no issues with the establishment. The truck that was rented to me shouldn’t have been rented. EXTREMELY loud truck! It sounded like a NASCAR vehicle on meth! Made the move even more annoying due to me looking like an idiot with noise canceling ear covers......driving down the interstate making noise while only going 50 because the check engine light was on.

Randolph M. on

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Devon Y. on

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Tyron T. on

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I reserved a u haul at Kacey rd in Columbia they rented out by mistake and I had to go to this location it made my one hour behind and my help was already gone. I have all my e mails where I had it reserved. Talked to the local area manager who gave me $50 back but was rude. I will never use u haul again and will tell everyone I know. Thinking about posting it on social media just so everyone knows how y’all treat people with reservations. Worst experience I can remember!’

Mitchell L. on

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Connie C. on

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The young men at this location were nice and helpful. The only thing that you might improve is to provide more pick up trucks for rental overall as that was my first choice and not available.

Chad H. on

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Great customer service and very easy to work with. Would use this location again in the future.

Jeremy J. on

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Raymond K. on

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Provide a padlock for the door to be turned in at the drop off place.

clint L. on

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Very understanding and professional location. I lost my key and by the time I found it the store was just closing... I called them and they had me just drop the truck off after hours and did not charge me an extra day like they could have. THANK YOU!!

Tom R. on

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James B. on

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Nothing. Great staff

Hitendrabhai P. on

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We not picked up the truck that location so how you rent the truck some other person n we have a hard time for for my moving day. That location is fully flory.

William E. on

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Luis T. on

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Stan K. on

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Staff was extremely professional and helpful. I was able to get a larger truck upon arrival. They also saved me money by changing drop-off location (with my permission).

brandy F. on

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WOULD NOT RECOMMEND YOUR COMPANY FOR ANY KIND OF BUSINESS!!!!

Kenneth K. on

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I’ve picked up and dropped off here before. It’s a well run and professional operation.

Charles W. on

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Andrew W. on

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James F. on

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No problems.

John A. on

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Jeannette W. on

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AWESOME CUSTOMER SERVICE THANK YOU SO MUCH!!!!!!

Nicholas L. on

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Personnel were very helpful & courteous

gloria t. on

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Very nice and clean

Robin H. on

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Always rented with I 65. Great place

Deborah W. on

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The staff were very helpful and attentive to our needs.

DAVID N. on

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Staff was very helpful and flexible about accommodating my storage needs

Christy M. on

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The staff was very friendly and super helpful. I was not able to use the unit because it was too small but they worked with me to find something that might work in the future. I definitely recommend!!

William F. on

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Great service The turn spaces are tight for big trucks but clean nice unit. Thanks

JENNIFER B. on

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Service was fast and good.

KEVIN G. on

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Timely, responsive, helpful