Customer did not leave a comment.Devon C.
Customer Reviews for I-81 Self Storage
U-Haul Truck Share 24/7© Location
Bristol, VA 24202
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady at this location did her job well. The thing I am upset about is UHaul advertises 24/7 pick up, but it did not work. I was supposed to be able to go online check in and get a code to unlock the back where the keys to the truck were. I never got a code for the door and the lady had to call her supervisor in order to get a code. It took her about 20-30 min to gain access to the truck. So your process of 24/7 does not work. Due to this, I ended up sitting there waiting for it to open in order to get the truck. So an hour and a half of my time was idle that morning. I found the entire process very frustrating to say the least.pam S.
Customer did not leave a comment.Keyuna J.
Tabby was excellent and very helpful.Thomas R.
Service clerk was friendly and welcoming but seemed a little lazy about helping me to connect with my drop off site.Norma D.
Customer did not leave a comment.HUGO B.
Customer did not leave a comment.Jarman W.
Customer did not leave a comment.Mike D.