Customer Reviews for Indian Head Motel Bar & Grill
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Indian Head Motel Bar & Grill
Brett P. on
There was no one at this location to meet with me to pick up the trailer. I had to contact u-haul and be assisted by someone over the telephone. This was a huge inconvenience; seeing as I had to travel from Regina to Indian Head to pick up the trailer in the first place (~70km). I would not recommend this location to anyone.
byrne R. on
The people who were involved were very rude and I was not valued as a customer. He tried to convince me to take the equipment to a different location and after all the problems I essentially left the unit there.
SHEILA P. on
Picking up the uhaul was very frustrating as the person working at the location was asking for a truck number on top of the reservation number, which I did not have. It took over an hour to be able to finally pick up the truck even though I had booked the trucl by phone, and confirmed with the regional manager the day before.
jason D. on
Truck had a trailer hooked up when I came to pickup. It took over an hour to get the truck. The employee seemed to have minimal knowledge of what was going on and busy with other clients in the bar. I had to unhook the trailer, he didn’t know how to. I also had to help remove blankets and carry across the parking lot to help speed up truck being ready to leave. It was said to be ready for 12pm, I got there with my 97 yr old grandmother at 1pm and did not leave until almost 2:30pm. All other stops were much more professional.
Herman V. on
i booked the reservation online. It took almost a half hour to process me when i got there. I paid for it when i was there with my credit card it was accepted. The next day i received a phone call saying they hadn't got paid. They figured it out eventually. This took way too much time considering i used the online reservation.
Georgette S. on
We drop keys on the drop box
Kim G. on
Same thing, excellent, friendly service!
Bob F. on
Have sign to indicate drop off location, lot waswet and muddy and absolutely no help to unload and unhook the trailer. No sign of any kind the motel was a u haul dealer. Kind of micky mouse set up.
ROGER B. on
Better signage of u-haul logo!! Drove by three times then stopped at a bar/motel to ask directions to u-haul, low an behold,the guy behind the bar was owner. So, other than the fact there were no signs, he was pleasant and helpful,!!!!!