Place was closed when I dropped off the trailerDan S.
Customer Reviews for Integrated Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had to drive 2 hours each way for the pickup of the trailer after reserving in advance.Judson G.
Customer did not leave a comment.Mark R.
Customer did not leave a comment.Robert W.
Poor facilityTYLER L.
make truck share easier to use on website as we had to pick up truck 2 hours later than the reservation timeKEVIN B.
Very nice place to do business. I have dropped off several trailers here and it is always a pleasure to work with him.Marcus N.
Customer did not leave a comment.Sally R.
Equipment wasn't checked for delivering. Electrical system in truck was broken so that car transport tail lights didn't work This delayed & disrupted all aspects of our trip & put driver in jeopardy This caused significant costs to us in changing hotel, car rental & plane fares.Beverly M.
Customer did not leave a comment.KRISTINA M.
Customer did not leave a comment.Ross H.
Customer did not leave a comment.raymond E.
The guy that runs this location is a Really nice guy. He was nice and helped me through the process... Thanks so muchJonathan K.
Customer did not leave a comment.Ben H.
Customer did not leave a comment.PAUL M.
They worked with me on very short notice, and really helped me out. They were great to work with and I would recommend them to anyone that needs a rental truck.Louie P.
Dropped off after hours. All went well. Location is easy to find and accessMartin B.
Only complaint is that it was not a convenient location for me, but it was the only one with an available trailer. The man running the location was great.Daniel G.
It was good. The Rep was real niceTim T.
Customer did not leave a comment.Brenda B.
Customer did not leave a comment.Ronald S.
Super friendly agent. Glad we meet and were able to chat for a few minutes.Matthew O.
Customer did not leave a comment.Daniel S.
The people here were helpful and understanding. They were flexible with me and got back to me ASAP. They did charge me for extra miles however that's not their fault. I made the reservation for Rochester to Menomonie. The drop off location was Boyceville which is about 14 miles from Menomonie. So in trying to find the location and leaving Menomonie to get to bocyeville I did go over mileage. Maybe if uhaul would have factored in they made my drop off a different city that would not have happened. But that is not the fault of this location. The Boyceville location was amazing as all the contact info they gave me was correct and they were nice and accommodating. They are the shining star in the uhaul world.Lindsay S.
Customer did not leave a comment.martin B.
Customer did not leave a comment.Joel H.
Customer did not leave a comment.Pamela Z.
Make sure that vehicle is clean and gas gauge is verified by the rental site and the customer. Explain the round trip drop-off and the one-way clearly. I thought all were day by day. I paid for 4 days and had the truck for one (1) day. $280.64 certainly not explained earlier. Suppose to pick-up truck in Hudson, WI. (not available) 12 miles away so went to a town 41 miles away to get truck. Will not use U-Haul in the future if needed, OH Yah did not get the military veteran discount I was told about, very poorly handled. Frank StauberFrank S.
Dissatisfied with the one hour drive to pick up the truck. Was to pick up 15min from me. This was changed with only 2 day notice.Richard M.
Customer did not leave a comment.Joel E.
Customer did not leave a comment.See X.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.Marvin K.
No one was there. I also did not appreciate having to drive to Boyceville rather than being able to drop off the truck at a Uhaul location in Menomonie. This added an extra 20 minutes drive to the drop off point and I got charged an additional fee because of the extra mileage. I then had a 20 minute drive back to Menomonie. This inconvenienced me and another person who had to drive my car to the drop off point.Nancy M.
the person was smoking in the building. Bars aren't even that smoke filled anymore. He had no personality and was no help.laurie B.
Customer did not leave a comment.Kelly M.
Customer did not leave a comment.Charles B.
Customer did not leave a comment.Fred L.
Friendly service, great availability and flexibility. Would definitely rent from here again.Ben S.
Guy was nice and very friendly. Awesome placeTiffany M.
This was a great location to get a U-Haul from. The guy that owns the business is one of the only around that is open on a Sunday and I needed a last minute rental. He was helpful and great. If I need anything again, I'll go out of my way to see him.Alan G.
Great person to deal with. Very friendly and professional. I would definitely recommend this place!!!!Jeff G.
Have someone there who knows what they are doing and would put the phone down and be helpful. I was there for 2 hours just to pick up my trailer. The trailer fell off my truck while it was fully loaded due to the person not knowing how to attach the trailer to the ball of my truck. The worker seemed to be on some sort of drugs when I was there. The interior of the place was full of cigarette butts and was very dirty and messy.tanner B.
Customer did not leave a comment.Karen A.
Customer did not leave a comment.jessica F.
I was not very happy with the rental vehicle in the fact that I needed a 20' truck and it was not available, so instead I was offered a 15' truck and a 4x6 trailer. The problem with it was the fact that the trailer is not user friendly at all, I am 5'8â€ and could not stand up in the trailer so it made it very difficult to load and unload the other part is that I am not a weak person and had a heck of a time lifting the trailer to hook it up. If there was a lift/jack or handles it may have been easier.Kristina E.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.Mischelle B.