Customer Reviews for Jalisco Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jalisco Tire

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Richard D.
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The Uhaul location was a dump. To make things worse, it was closed during normal business hours, so I had to follow after-hours procedures to drop off my moving van. Also, I had to climb over pallets just to get to the key drop-off. Not safe. The men in the business next door indicates that the guy at the Uhaul location is never there. This gives your company a horrible name and made it difficult for me. I'm never going back there.

Kevin F.
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Customer did not leave a comment.

Mitchel P.
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This truck wasn't as clean as the last one I rented.

CATHY B.
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No one there to take truck. Felt weird to drop off. Hard to find.

Patsy S B.
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The person thAt runs it wasn't there, went to drop off on Monday at 1 0clock he said close all day, wasn't there again. At 9 said be another hour or so be fore he be in so the guy I. Tire shop let me drop it off

SHIELA L.
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The gentleman was very helpful and knew everything we needed and how to take care of us

dave G.
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You need to have someone on site at all times.

page K.
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I must have passed about 4 other uhaul locations on my way to this out of the way dirt lot with chickens and roosters running around and on the way out, no lights and people carting things around the front parking lot I ended up driving my mercedes benz over a curb.. never again. But the rep was nice.

don G.
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The Shell Station was the drop off specified on my contract. And, the jerk there would not accept the trailer. I had to call in to customer service and they asked me to take it to a different drop off. More miles and waysted time. Very Very Poor Customer Service. I'm not a satisfied customer Don Glantz 503 658 3381.

Karla R.
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A better and more customer friendly location

Stephen N.
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Never saw a uhaul employee. No sign indicating uhaul office is in back of the building. No uhaul employee present when dropped off. Tire people very helpful

Kenneth C.
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Customer did not leave a comment.

Ridge L.
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He charged me for insurance which was neither discussed nor agreed to

sam S.
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Keith is Great

Jennifer R.
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Loved this place and the excellent service we received. Will never go anywhere else

Brian T.
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Guy at Station didn't speak English (or chose not to.) He pointed to the yard out back, I dove the trailer back there and had to unhitch it myself. There were chickens in the yard. I took several pictures because I didn't feel comfortable leaving trailer there. I checked in online for my return, and anxiously awaited a call in the morning that the trailer was stolen or damaged. Thankfully as far as i know the trailer was still OK the next day.

Akram A.
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Keith Also was very helpful and friendly and professional thanks to all of you

Randy M.
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Customer did not leave a comment.

William A.
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Great service!

robert G.
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Keith was very friendly and professional. He helped me out with a valuable item I accidentally locked in the cabin after I returned the truck.

charles W.
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The staff was extremely helpful with me. I definitely will recommend them. They are the best!!

Serge R.
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Excellent customer service

mathew B.
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Excellent service.

KIRK A.
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Customer did not leave a comment.

Eric M.
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The customer service was horrendous. The only improvement I could recommend is to take your name off of that establishment. They almost completely lost me as a customer for U-Haul. To be argued and mocked repeatedly is completely unacceptable, if I wasn't in such dire need to continue on with my rental I would have left and looked for a entirely new rental service. The man at Jalisco tires should in now way be allowed to represent your company.

rick S.
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Outstanding service at this location.

sam S.
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Customer did not leave a comment.

cliff M.
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Customer did not leave a comment.

Chester O.
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dont talk about politics or religion with your customers

ROGER J.
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Customer did not leave a comment.

Keith H.
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Great company with great service, Thanks to all.

Victor N.
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They ripped me off 40 bucks overcharging little bastards

Greg S.
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Keith went over and beyond. He even helped me transfer my load to the rental. Very kind and sympathetic to my breaking down. Some clerks are too busy, but not Keith. Got me back on the toad in no time. Thank you U-Haul!

Keith H.
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GREAT SERVICE FROM GOOD PEOPLE THANK YOU GOD BLESS!

Kathy B.
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Customer did not leave a comment.

Kathy B.
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Customer did not leave a comment.

Lawrence W.
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It is difficult to find. It needs better signage to the back building.

Michael B.
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Friendly service and a great xperience all around.

Ellen I.
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I was very impressed with the service and Keith at that location. He was very professional, thoughtful and answered every question I had. Since I had not rented a u haul truck before was put at ease with the helpfulness of Keith. One other comment, I had called the other u haul businesses in Desert Hot springs. One did not return my call, the other one did not call for several hours even after two calls to them. Had It not been for the great service I received at the Jalisco Tire u haul I would have gone to a competitor .

Juan S.
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It was good to be able to drop off after hours.

KEITH H.
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The transition from reservations to equipment to pickup location, and all points in between is seamless and very user friendly. Uhaul is a good company and still the best deal for the BUCK!!!

KEN A.
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Customer did not leave a comment.

denise T.
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Nice truck, nice service.

TOM H.
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very helpful and excellent service

marisa T.
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Customer did not leave a comment.

KEITH H.
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Great company, great people, great service keep up the good work!

Mark H.
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Personnel was very helpful. Super friendly and positive. Can't remember his name but very helpful, welcoming, and kind. Would definitely go there again

KEITH H.
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Uhaul is a great company with excellent customer service. The rep. at the location was very friendly and helpful, great service.

Julie A.
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Customer did not leave a comment.

stephanie R.
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Customer did not leave a comment.

KEITH H.
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Great customer service through-out the entire Uhaul network. The associates at reservation are TOP NOTCH,GOLD STAR TO ALL!!!!!!!

Colin M.
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Customer did not leave a comment.

Steve C.
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Customer did not leave a comment.

dennis S.
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Customer did not leave a comment.

Rick R.
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Extremely unhelpful

keith H.
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Great service with a smile keep up the good work!!!

keith H.
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Top notch service, the rep. was very helpful Gold Star!

keith H.
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The help at this location was first rate, and will use them again next time I need to move. Thank You!

cynthia S.
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Customer did not leave a comment.

dennis M.
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The place was a dump but the man running the operation was very nice and cooperative

Isabella S.
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It was very easy and fast! Thanks!!

John L.
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Customer did not leave a comment.

janese J.
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Actually I had a great experience and just my luck Keith had the trailer I needed and I was on my way. Friendly, energetic and best of all my lateness on return handled with ease. My check in a snap.

Melva H.
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Replace current employee

rod H.
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Customer did not leave a comment.

richard V.
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Customer did not leave a comment.

diane G.
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Customer did not leave a comment.

Serge R.
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great service

Anne N.
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Customer did not leave a comment.

JOHN C.
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Give better directions to the facility on N Indian Canyon Dr. North Palm Springs. We almost did not find this location. It was in Desert Hot Springs

trent R.
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Everything was great great customer service friendly people to work with great experience

Alicia H.
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Great service. Nothing at this time.

lyle M.
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well I do have one complaint on 12/31/2015 I tried to get a rental truck all outlets in my area had closed early even though on line it said they should be open till 5 pm we called customer service we were told they should be open and that u haul would contact me about the matter as of yet nothing it would be nice to perhaps get a discount for my trouble and aggravation thank you lyle miller . also I would like to say how great the staff is at the escondito shop they are 5 stars and should get credit for a great job

TJ K.
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Very friendly, accommodating fellow...outstanding service.

Matt B.
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Keith was a rockstar and went the extra mile to solve a computer issue that kept him after closing to make sure I got on the road safe. Great rental experience.

JERRY S.
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Customer did not leave a comment.

MICHAEL P.
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I wrote average for location because it is in the back. Maybe better signage. Your employee represented you very well.Excellent customer service, greeted with a smile. We had a professional yet friendly experience.Will definitely recommend and be back. Happy Holidays to all. New Year filled with good health, peace and prosperity.

DONNAH M.
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Customer did not leave a comment.

Garry G.
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fast and efficient, clean well organized yard.

Patryce R.
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Excellent customer service! Keith is very nice, professional and a joy to work with. I will refer friends and continue to use this Uhaul location because of Keith.

TOM C.
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Customer did not leave a comment.

thaddeus W.
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Great customer service very friendly and helpful.

Katie P.
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Customer did not leave a comment.

KARINS M.
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Customer did not leave a comment.

GERALD K.
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Customer did not leave a comment.

SERGIO T.
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Customer did not leave a comment.

Darren E.
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Customer did not leave a comment.

ROKE C.
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Keith made this rental a very reassuring experience.Good man.

LINDA B.
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Wonderful experience Thanks

Andrew K.
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Customer did not leave a comment.

GUADALUPE D.
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Well first of all they closed early they wear suppose to close untill 5:00pm and it was 4:30 did not know what to do needed to turn my Uhaul rental and they wear already close and that was not berry nice experience

BRETT A.
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When I arranged for the pickup, I was sent clear to the other end of the valley to pickups a trailer with a flat tire. I was given the impression if I returned it early, I could be refunded for the speedy return. This did not happen! " of course it was my misunderstanding." This was by far not a great experience. Will do my best not to utilize them again...

ELLEN K.
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First off I would like to say moving is is not fun by any means. I was supposed to go to a different location. Kieth called me to confirm my appointment . He was very professional and had a GREAT attitude . I am glad that my place of pick was changed. The location was right in between where my move was. But back to Kieth. I told him how much I had to load in the u haul and was very honest and did not try to rent me something I did not need. When I brought the u haul back he knew I was tired and had me in and out in a very timely manner. if and when I ever need a u haul again I will only go to that location .

victor C.
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The Rental agent was very nice and helpful, great customer service.

KEITH P.
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Customer did not leave a comment.

karins M.
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Customer did not leave a comment.

BECKY P.
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Customer service at this location is exceptional! After the fiasco we had a couple weeks ago at the Lumberman's Storage location, we were ready to take our business to another company. This guy however, went above & beyond & explained everything to us. I will definitely use tgis location in the future & have already told family members about it.

BECKY P.
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I arrived to drop off the auto transporter & the representative was very helpful & friendly.

KIMBERLY H.
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We arrived at 5:30. They were just closing the gate. Most people there didn't speak English. It was kind of a sketchy area. I would recommend it because the gentleman I spoke to on the phone when I confirmed we could drop it there was so nice and funny on the phone.

WILLIAM C.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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