Customer Reviews for Jewell Roofing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jewell Roofing

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Victoria H.
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Helped get the truck returned and took care of all our issues.

Cathy L.
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Customer did not leave a comment.

JEFFREY C.
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Don A.
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I am disappointed that I have to be charged 20 bucks for an after hours drop off. This was not clear when I made the reservation.

Corbin P.
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Very clean! Very polite! No issues at all.

Gary T.
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Customer did not leave a comment.

Darian M.
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They had an issue with staffing in the morning of my pick up, but went above and beyond to make sure I was taken care of. They walked everything over by phone and were very nice! Thank you Mike for being so professional and helping our crazy move in day to be less stressful.

William M.
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Have a live person to assist with picking up the rental. It took us over an hour to get someone on the phone to help with retrieving the keys so we could get the truck. The app was not helpful at all and when we called the Uhaul number I stayed on hold 30 minutes and never did get to speak with a live person. Will never use this location again.

Greg G.
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Pickup was 20 miles in the wrong direction. Truck ran perfect.

ANDREW R.
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More signage on where to go for office.

Britt G.
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vickie C.
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Justin T.
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Michael L.
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Show us how fender comes down on trailer. Make sure secure on hitch.

JOE M.
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Have someone available on site

Jeremy S.
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My only concern was that an inexperienced driver might have difficulty navigating the driveway as the fence appeared to be a little close. Apart from that minor concern, everything was great.

DONNA W.
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Danyelle S.
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Not very friendly at all. Very stand-off-ish!! Was not very helpful, and didn't even seem to know what she was doing. For one example: I got the $5 roadside assistance package added on to my account, and when I asked her about it, she literally said she really didn't know anything about it. We were not impressed.

LESLIE N.
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I had a great experience the staff was friendly, efficient, and easy to work with!!

Melissa D.
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Stacy K.
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Eric M.
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Glenn R.
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Ashley S.
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Ellen Craig R.
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It was the perfect location and easy to find. The woman who helped was very nice. I will definitely use them in the future.

BOB Z.
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Bonnie C.
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Peggy R.
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Jerry C.
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Gayle W.
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Great Experience- Very Pleasant and efficient

Angela H.
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Kristie P.
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Jason H.
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It was great. I have no complaints. Nothing to improve.

Renee R.
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The equipment did NOT have working running lights.

David Z.
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KATHY W.
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Great service and friendly people.

Reece C.
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Ryan G.
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HANNAH P.
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sean W.
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sean W.
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William M.
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The truck ramp was caked in mud - the front end shook horribly bad.

Patsy M.
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U-Haul needs to honor their reservations!!!!!!!

Heather J.
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Have equipment ready so that I wouldn't of had to drive across town to get the dolly I ordered. It took an hour to get the code to Unlock the truck. The manager Mark never called me so much for 24/hr service and my card was charged $364 to move 11 miles and I had to Call multiple people to try and get a refund and no manager has called me back after hours trying to reach one. Horrible service, u professional. 0/10 will not recommend. The gym at drop off Tyler was the most helpful person I spoke to. And I still haven't heard from the district manager.

Nichael C.
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Pleasant Experience. The operator made sure I had all I needed for my tow job.

Corinna T.
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Her greetings was none! Had a miserable soar face and when I rented it for the day I deciti needed it for another full day and I called her and she said that is fine and only be charged $39.99 well a few hours into the day she called and said needed the truck back early and she won't charge much so I agreed and took the truck back to help a fellow business owner!.. SHE DIDNT KEEP HER END OF THE DEAL!!! SHE DID FULL CHARGE!!! DO NOT GO TO THIS PLACE FOR A UHAUL!!! Dishonest!!!!! The truck wabeled and bounced alot like something wrong with the tires

Breanna A.
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When I went to rent the uhaul the woman asked if I was going to bring it back there or take it to a location closer to me. Little did I know if you take your truck back to the same location it would not come basically an extra $100 dollars. I spent 45 minutes and 3 different phone calls trying to get this changed after I picked up my truck because of course moving is expensive and if you can save anything during the process that's a plus. Which is exactly what I was explaining to the employees over the phone. They had told me it was too late to change the location... Furious at this point, basically. Y'all need to be more helpful to your people. If it is cheaper to drop it off at the same place you pick up the truck, TELL YOUR CUSTOMERS WHEN THEY ARE DOING THE PAPERWORK IN OFFICE. Due to the fact I spent an extra $200 dollar that I in fact did not need to spend, but was ill advised of such. I will not ever use uhaul again and I can assure you, if someone asks me about uhaul - my story will be known.

ERNIE E.
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JAMMIE G.
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Nothing everything was great.

Gina R.
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Dottie S.
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Creig L.
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notify when this location is closed

Charles S.
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William G.
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Thomas P.
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Matthew F.
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Michael M.
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Chris R.
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Connie Z.
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Robert H.
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RICHARD E.
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Bradly G.
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Mike N.
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Bob N.
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Shane M.
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Robert A.
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Randy R.
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Danny F.
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William L.
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Teresa W.
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FAITH J.
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The trailer I rented kept locking up it's breaks. I had to pay for a uhual I couldn't use. BTW I have now rented 9 trucks from you in 2 months

Madison O.
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Good drop off location. Right by interstate, way to get to. Got a little tight to maneuver as we were the 6 or 7 trick in the lot.

robert P.
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Very nice and helpful people.

Peter C.
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Customer did not leave a comment.

betty F.
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It needs to be a easier way to return the U-Haul after hours. I couldn't get it to pull up on my phone.

SANDRA Y.
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tina B.
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Please make sure trucks are clean. Good experience.??

Debra M.
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anise E.
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Henry R.
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Jerry S.
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WILLIAM D.
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VICTORIA J.
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Tammy D.
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Michael S.
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MARJORIE H.
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Friendly and fast, I would recommend this location to anyone. I would definitely use them again!

Tim B.
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keon H.
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Scotty K.
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Always fast check in. Never any waiting. Friendly staff. Super easy and great customer experience.

Scotty K.
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Shelley S.
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Ramon H.
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There are good sales associates and there are poor ones. What a delight it is when the service you receive is given with excellence, and grace. Unfortunate, many lack these two attributes. My recommendation is: seek people with these attributes and others and you do not have to worry about your competition.

KIRA A.
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CHARLES H.
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John D.
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MICHELLE W.
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Carrie S.
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Robert B.
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Kevin P.
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Charles H.
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No reviews have been submitted for this location.

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