Customer Reviews for JJJ Auto LLC
(U-Haul Neighborhood Dealer)

29 reviews

6500 Springfield Xenia Rd   Yellow Springs, OH 45387

(937) 319-4272

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(937) 319-4272

6500 Springfield Xenia Rd
Yellow Springs, OH 45387

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

So convenient. Very friendly person told me to simply drop off the key and they'd take care of the rest. I highly recommend JJJ Auto for your U-Haul.

PAUL S. 
Rating:
5.0

above and beyond. Absolutely exceptional all around, and cheaper than competitors!!

Lee C. 
Rating:
3.0

The location was fine, but we did not receive the additional items we ordered with the truck - moving blankets and a utility dolly. I canned uHaul to see how to fix this and the best solution that could be offered was for ME to go to a different location to pick them up. So I had to leave my home where we were actively loading the truck and go 40 minutes out of my way to get items I had ordered ahead of time which was extremely inconvenient.

Ezekiel H. 
Rating:
4.0

I didn't get my dolly that I paid $10 from jjj and I selected that I wanted it and didn't know I had to check for it to be in there.

Alexis S. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
3.0

The owner was very very nice and helpful

David R. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

The truck windshield was dirty inside and out and had to be cleaned before we could begin our trip.

Sherry H. 
Rating:
5.0

Easy and conviennent

chris B. 
Rating:
5.0

Very friendly service and professional. Thank you for a great experience.

Daniel B. 
Rating:
3.0

Customer did not leave a comment.

Camden M. 
Rating:
5.0

Very friendly! Located in a small auto shop.

Catherine Z. 
Rating:
3.0

My pickup location was changed and I was not informed!

Terry P. 
Rating:
3.0

The gentleman who helped me was hard to understand and impolite.

Alexis F. 
Rating:
4.0

Make sure all maintenance (mechanical) is fine before renting it out. Check engine light was on and the air conditioner did not work and it was 90+ degrees out.

Christine K. 
Rating:
4.0

Ensure that the equipment is working. The tail light of the dolly was not working. U Haul had told the dealer it was working. This resulting in an hour or two delay in getting the equipment, and ultimately having to go to a different location to get a new, working dolly. However, the staff here was very helpful and kind. The equipment was clean and well maintained overall, besides from the light not working

Philip K. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
4.0

Great customer service. Very friendly.

hans S. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Lori G. 
Rating:
5.0

Customer did not leave a comment.

cynthia C. 
Rating:
2.0

Truck was covered with snow. It hadn't snowed here in 3 days. Picked up truck with just over half tank. Dropped it off the same way and was charged for 2.43 gallon of gas.

CURT S. 
Rating:
5.0

Pick up equipment and drop it off at the main location so customer doesn't have to drive far to pick equipment up.

ALGIE C. 
Rating:
5.0

Customer did not leave a comment.

william J. 
Rating:
4.0

Customer did not leave a comment.

Yunus B. 
Rating:
5.0

Customer did not leave a comment.

Andy R. 
Rating:
5.0

Customer did not leave a comment.

Yunus B. 
Rating:
5.0

Our drop off went smoothly and the location was close to our home. The end of a perfect rental.

charles S. 
Rating:
5.0

I was his first customer. Mike will be good.

No reviews have been submitted for this location.

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