Customer Reviews for JLK Motors
(U-Haul Neighborhood Dealer)

309 reviews

1014 W Hwy 28   Owensville, MO 65066
(2 blocks south ofHIghway 28 on Highway 19)

(573) 437-5315

Location Hours

  • Mon-Thur: 9 am - 7 pm
  • Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 11/26/2021 - 11/28/2021: Closed

Services at this Location:

Contact Us

(573) 437-5315

1014 W Hwy 28
Owensville, MO 65066
(2 blocks south ofHIghway 28 on Highway 19)

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 7 pm
  • Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 11/26/2021 - 11/28/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

LOREN L. 
Rating:
3.0

Billed amount is wrong can't get anyone to take calls when waiting fir 20 minutes or more plus they submitted 4 days and we got it back but no one to take off. We were waiting 3 hours to get this returned

Henry S. 
Rating:
5.0

The location service was good but the service of the company was terrible. I don like the idea to allow customers to make a reservation of a truck that you don't even have available. I had a reservation in one location at 3 pm, the truck didn't arrives because other customer didn't returned on time. I had to travel 70 miles to other location, pick up the truck at 7 pm, then travel back another 70 miles, arrived to my house almost 9 pm to start loading the truck and them traveling to my new place. This affected all the logistics of my travel, including not having the people that were planned to help me earlier, traveling over the night, and missing my hotel reservation and pay more to reserve again. My recommendation is not to allow a customer to do a reservation if you don't have the truck and wait until the customer returned.

JOSE FABIO A. 
Rating:
3.0

A name and address out front would help.

David B. 
Rating:
3.0

I was not given my appliance dolly and would like a refund.

Joshua K. 
Rating:
5.0

Customer did not leave a comment.

Stacey S. 
Rating:
4.0

Customer did not leave a comment.

SHAWN E. 
Rating:
5.0

Customer did not leave a comment.

Jerry W. 
Rating:
3.0

Location was fine, but the equipment was not where I requested it to be. This location was 3 hours round trip out of the way. It was not the locations fault but very annoying to say the least.

MATTHEW B. 
Rating:
5.0

Nothing

SHANNON L. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE N. 
Rating:
5.0

Amazing service from pickup to drop off

DEBORAH H. 
Rating:
5.0

everything was great!

John K. 
Rating:
5.0

Customer did not leave a comment.

RICKY H. 
Rating:
5.0

Nothing to improve they were awesome, friendly, cheerful, helpful, easy process

tracy S. 
Rating:
5.0

To continue to give excellent service!!

Colleen P. 
Rating:
5.0

Over the top nice, friendly young lady. No improvement necessary.

douglas C. 
Rating:
5.0

Nothing. It surpassed my expectations

Linda A. 
Rating:
5.0

Customer did not leave a comment.

Tony T. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Very courteous and helpful. I contacted him by phone several times and it made my experience less stressful. Conveniently located.

SHEILA A. 
Rating:
5.0

HAVE ACCURATE PRICING

william L. 
Rating:
1.0

Customer did not leave a comment.

robert J. 
Rating:
5.0

Perfect experience. Will definitely use again! Thank you.

Douglas C. 
Rating:
5.0

Great people! All around a great experience. Nice new truck, road well. No issues at all.

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

Maranda T. 
Rating:
5.0

Excellent customer service and accommodating to our schedule and needs. Thank you!!

Denise G. 
Rating:
5.0

By having the equipment ordered available. The truck I was given was three times more than I needed. And more difficult to manuever. I will never do that again!

LAGUIN B. 
Rating:
5.0

Customer did not leave a comment.

Jack W. 
Rating:
5.0

Everything was excellent

Lorne D. 
Rating:
5.0

They we're friendly and curtious.

James O. 
Rating:
5.0

Everything was fine.

James D. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Excellent service!!

Joyce J. 
Rating:
5.0

Customer did not leave a comment.

Marguerite B. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

John was very helpful in the return of our truck! I highly recommend this location to do business!

Douglas M. 
Rating:
3.0

Closed on Mondays apparently... no one was there

geoff B. 
Rating:
5.0

Customer did not leave a comment.

Tom K. 
Rating:
5.0

John was very kind and helpful. I would suggest him and the location to any of my friends and family.

KENNETH C. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
3.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

I have always been treated great by the staff and all however there are not enough car trailers. Other than that all is great

Robert W. 
Rating:
4.0

Customer did not leave a comment.

Matt P. 
Rating:
5.0

Customer did not leave a comment.

Jackie S. 
Rating:
5.0

Great costumer service staff very friendly .

RON S. 
Rating:
5.0

Customer did not leave a comment.

Jerry R. 
Rating:
2.0

They gave me the hours, i went there and they were closed.

Denese H. 
Rating:
5.0

Customer did not leave a comment.

Taylor T. 
Rating:
4.0

Customer did not leave a comment.

Kathy D. 
Rating:
5.0

Customer did not leave a comment.

Bryan C. 
Rating:
5.0

Customer did not leave a comment.

Danny W. 
Rating:
4.0

Customer did not leave a comment.

russle W. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY G. 
Rating:
5.0

Since I am an auto mechanic, I noticed a light vibration under a slight acceleration, which felt like a universal joint is getting rough in the driveshaft. You might want to check this out when the truck is serviced the next time. Over all, I had no issues at all with rental. Thank you!

Roy W. 
Rating:
5.0

Customer did not leave a comment.

roger S. 
Rating:
5.0

Customer did not leave a comment.

Jewel E. 
Rating:
3.0

Customer did not leave a comment.

David A. 
Rating:
5.0

John was polite and professional. Will use him again in future if moving

Cindy H. 
Rating:
5.0

Customer did not leave a comment.

Ivan G. 
Rating:
5.0

Customer did not leave a comment.

Sherry C. 
Rating:
5.0

Very helpful and professional gentleman.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Leona H. 
Rating:
4.0

Customer did not leave a comment.

JANICE F. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
2.0

Customer did not leave a comment.

Jacob B. 
Rating:
3.0

Make sure you have the truck size we order online

Andrew W. 
Rating:
5.0

John was very friendly and helpful. We would definitely use his services again.

Rick M. 
Rating:
2.0

Make sure to have the correct items in the truck. Missing furniture dolly and moving blankets. Refunded the charges, but still did not have them. The 24/7 pick up system was not working so I had to call to get the combo for the key.

Adam L. 
Rating:
2.0

This is mainly a drop-off point for equipment. Even though work hours are listed on the trailer door there's a note with a phone number to contact management if there's a need to rent equipment. It worked well for us!

charles H. 
Rating:
5.0

Every thing is good

MARTY F. 
Rating:
3.0

Customer service is friendly and helpful!

Tim E. 
Rating:
4.0

Customer did not leave a comment.

Roger T. 
Rating:
5.0

John was very helpful!!

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

Customer did not leave a comment.

Melinda B. 
Rating:
5.0

John went above and beyond to help us.

Angela S. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Tyler S. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
3.0

Customer did not leave a comment.

dan R. 
Rating:
3.0

Customer did not leave a comment.

DAVID Y. 
Rating:
4.0

Customer did not leave a comment.

Ray O. 
Rating:
5.0

Customer did not leave a comment.

Doug M. 
Rating:
4.0

Customer did not leave a comment.

Bonnie F. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
3.0

Customer did not leave a comment.

glenda S. 
Rating:
5.0

The man that was running this place in Owensville, MO. was exceptional. His customer service was off the charts. He went above and beyond to accomodate me. My plans changed after I was finished moving things and didn't have to take it all the way to Branson and he met me later that evening to drop it off. EXCEPTIONAL SERVICE. Would recommend this place to everyone. Thank You for the service.

Esthers H. 
Rating:
5.0

Customer did not leave a comment.

iLoru M. 
Rating:
5.0

Continue the service your currently providing, Thank you!

paul B. 
Rating:
5.0

The operators were friendly and helpful.

THOMAS R. 
Rating:
5.0

The pick up (Owensville, Mo) location was friendly and helpful. I will rent from uhaul in the future.

Bryan C. 
Rating:
5.0

Very professional and helpful.

FRITZ O. 
Rating:
5.0

Customer did not leave a comment.

Steve D. 
Rating:
4.0

Customer did not leave a comment.

LINDA B. 
Rating:
5.0

I was very pleased with the entire rental process and the owner/operator handling of the transaction ! The truck was clean and performed well for the entire move! I was fortunate to have chosen this rental location from googled selection and would highly recommend this location to anyone moving ! I? don't see any improvement needed .....

Stephanie D. 
Rating:
5.0

Customer did not leave a comment.

Lynnette S. 
Rating:
5.0

Customer did not leave a comment.

AMY R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top