Customer Reviews for Keep Going Trucking & Logistics 1 LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Keep Going Trucking & Logistics 1 LLC

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D'Vetta L.
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First of all the staff needs to have on something that says U-Haul, even if it's just a hat. Second, you need some designated area to do business other than outside in the parking lot. Have knowledgeable, equipped staff, I had to call customer service to assist me with the rental because the person did not have ANY equipment—computer, laptop, tablet...nothing. It took me two hours to complete my rental and get the truck, that was completely unacceptable. I understand that you can run behind on washing every truck but you could at least rinse the mud off.

Luis F.
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Marqueetah D.
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NEIL E.
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Changed our location at last minute. Once at new location no one there to help. Self checkout process not explained AT ALL! Did not work so called customer service. Agent was distracted with other calls and unhelpful. Delayed our move by over an hour. Then, we got a 26 foot truck when 20 was ordered. And there was no gas!!! This was not an easy area to gas up a 26 foot truck. When truck turned in on time, got an email saying equipment was not returned. Called and they verified it was returned but total waste of time. Very bad experience.

Michelle B.
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Crystal B.
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milfred F.
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Candice S.
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