Customer Reviews for Knights Inn

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Knights Inn

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Megan W.
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Customer did not leave a comment.

James M.
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The location itself wasn't below average, except for the the fact that the person checking us in did not wear a face mask. The 'below-average' has more to do with the U-Haul on-line system itself. The day before picking up the truck, I received an e-mail saying to check-in on-line to reduce exposure time at the location. I checked in on-line, but still ended up spending 30 minutes re-checking in at the location; providing all the same information I already provided on-line. There should be better integration of the on-line processes and the local pick-up locations.

Norman C.
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Better directions hard to find

Ruth G.
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This place was so sketchy. This should not be a location for your company. I hate to diss a small business trying to earn some extra cash, but I felt like I was entering a place that services a seedy hotel that's clientele were probably doing illicit or illegal things. Surely hoping I am not charged twice because they needed all the information that I had already provided online.

DAVID L.
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I was charged an additional $40 and only went 4 miles over what we estimated. They overcharged me for the safe move plus for $14 additional dollars but that doesnt explain the other $25 well I guess we can say 21.84 since I should have been charged an additional 3.16 in mileage. This was a huge scam for money!

CHRISTOPHER S.
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They were very clean and friendly. I would definitely recommend to others and use them again. Great location.

patrick G.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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