The guy was very nice, friendly, helpful and great customer service. No he was greatASTACHIA MONIQUE S.
Customer Reviews for La Swag Smoke Shop
(U-Haul Neighborhood Dealer)
Las Vegas, NV 89146
Services at this Location:
- Mon-Fri: 9 am - 7 pm
- Sat: 9 am - 5 pm
- Sun: 10 am - 2 pm
Special Operating Hours
- 7/25/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JON THOMAS R.
Customer did not leave a comment.Phillip T.
My entire U-haul experience was completely handled with utmost professionalism!!!! From the initial contact to the return of the U-haul, all transactions were completely fair and honest. Jeff the proprietor La Swag and U-haul represented himself and U-haul with total integrity, fairness and professionalism!! TYJEFFREY SCOTT B.
Customer did not leave a comment.KELLY JAY C.
Owner was cool going even tho I was a little late on picking upPHILLIP PAUL W.
Customer did not leave a comment.Ellen P.
The service was great.Sharde B.
We wanted to thank the U haul Representative that assisted us in the drop off service on 7/1/2021 in the evening. It was getting very late and he made the drop off experience easy and quick. We were frantically looking for a drop off locations and he was able to assist us. He was very helpful, informative and we appreciated his exceptional service. He went above and beyond to assist us which gave us peace of mind after a long trip. We will definitely recommend him to our friends for future rentals. Make sure you thank him for us and let him know that because of him we were able to relax and enjoy our evening with peace of mind. Robert PadillaRobert P.
After I had ubered and arrived for my uhual reservation My truck wasn't there for my guareented reservations but the lady at the desk did everything to find me a truck even provided me a mask was super attentive and saved me !ANAYLIN MARIA V.
Customer did not leave a comment.Jose Z.
Customer did not leave a comment.CLAYTON LAWRENCE S.
Customer service is outstanding! They really helped us when we were in a bind. Would highly recommend.TAMMY MARIE H.
Had the truck I needed, super friendly, will be using this location again anytime I need to rent another hail.SARA P.
This was the first time I have ever gotten equipment from this facility. The gentleman in charge was concise, to the point and extremely helpful concerning the equipment and my rental from this facility. I will drive back across town just to rent my equipment here in the future.Charles R.
Have more people like Jeff Romano representing your company. He was fantastic! Very helpful, even made sure to remind us to stay safe and hydrated because the weather was expected to be hot.DONALD JESUS C.
Customer did not leave a comment.FRANK E.
This guy way over charged us and he won't answer his phone or give us a receipt. Horrible. Works out of a dirty smoke shop. I would appreciate a copy of the receipt so I can dispute this charge. Thank youNANCY G A.
Customer did not leave a comment.SHANNON LYNN Y.
Customer did not leave a comment.SANDY NICOLE B.
Jeff, owner of LASwag smokeshop and Uhaul dealer, was very straightforward, fair and understanding! I recommend him for all your rental needs!ROCKY RICHARD G.
Customer did not leave a comment.ANASTACIA CHEVEL Y.
Nothing. Jeff was a professional in every area of Customer Service. I will go back there again. Great Customer Service thanks a lot trust me I'll come again and advise my family and friends to come as well ðŸ‘ðŸ¾ðŸ‘ðŸ¾ðŸ‘ðŸ¾ðŸ‘ðŸ¾ðŸ‘ðŸ¾BEVERLY C.
There was only a half tank of gas when I got the rental and a quarter tank when I was done so I know I didn't use 8 gallons of gas but got charged for that, which is unacceptable. I get charged for mileage fee and gas?! That's not cool and will not use Uhaul again unless this is resolved.Jeremy W.
Customer did not leave a comment.JESUS JUAN Z.
Not sure about that but I do want to say how nice the guy is that rents them out from La Swag.JUDY C S.
Customer did not leave a comment.ROSEAN R.
Customer did not leave a comment.Christina C.
Rental office located in an undesirable location. Uncomfortable.Ken L.
Clean up.Trisha D.
Customer did not leave a comment.Sion G.
The guy was not with the program that morning. Told me he had my trailer ready when in fact I had rented a truck. Not sure if his cell phone was going to work because hadn't paid his bill. Just a train wreck!HEIDI RAE A.
The Owner of LA Swag is one of the most kind and genuine people I havw had the pleasure of conducting business with here in Las Vegas. Thank you so much for everything. If I ever need a rental, I know who to call first. - Zaczachary S.
Customer did not leave a comment.Ralph U.
Customer did not leave a comment.JUAN RAFAEL M.
Truly thankful and appreciative for getting me taken care of at the last minute! Will definitely do business here again!!MARLOW ANTHONY W.
Customer did not leave a comment.Michael H.
Very friendly, very fast!REBEKKA S.
Customer did not leave a comment.Joachim P.
No suggestionsPAT ALBERT D.
Customer did not leave a comment.DAVID DEAN B.
I've rented many U Haul trucks in the past year and I must say the service at LA Swag is so far the best. Everything is always clean and the rep is so kind and quick.SUNG C.
Customer did not leave a comment.SOREYA MARGARET M.
Can't remember gentleman's name, but was really nice and helpful. If we ever need to rent again, will come here.Dereck M.
Customer did not leave a comment.SUNG C.
Honestly I have nothing to say in regards improving although I know any company can but my experience was amazing, Jeff was so thorough in detail , got back to me promptly & was able to accommodate the pick up. I'm so thankful for him he's amazing & I highly recommend to go with Jeff he clarified a few questions I had as well! Great experience, amazing people skills ! Thank you.DANIEL EDUARDO C.
Customer did not leave a comment.BRENDA LEE R.
Service was amazing!!!VICTORIA H.
Customer did not leave a comment.JOHN GREGORY L.
Customer did not leave a comment.MICHAEL CAMARGO H.
Good customer service â¤ï¸CECILIA R.
Customer did not leave a comment.SUNG C.
I appreciate Jeff's help every time I'm there very nice kind guyKIMBERLY LYNN Z.
Customer did not leave a comment.SHARON D.
Customer did not leave a comment.EDWARD ALLAN W.
After spending 30 min trying to find this place, we ended up renting a uhaul here. Advised them we were using a debit card for the hold with no funds in it and planned to pay in cash when we returned it. The next day we went to return it and found out we could not pay cash and had to pay using the debit card we placed on file (Even though we already advised them we planned to pay in cash and card had no money in it). Also I received no receipt and when I asked for the balance I was told I would see how much they charged me.. wth.. worst place I have ever rented from. Stick to big uhaul locations so you don't have to deal with unprofessionals that try to run small businesses like this and dont know how.. Now I have to run and make the deposit to my bank and don't even know how much to put in there. Smh.. worst experience ever. I will never come here again.CESAR MARIANO S.
Very strange office that is inside of a smoke shop. The person that assisted us was not following Covid-19 procedures and not wearing his mask properly. Would not recommend.Thomas M.
Customer did not leave a comment.Kidus S.
Drop off location assistance was great. Drop off was quick and easy. Great jobSTACEY ANN F.
Customer did not leave a comment.Emily H.
Owner very nice and helpfulMINH BINH H.
Customer did not leave a comment.Andrea G.
This is a great place. We usually go to a different location and they're usually busy, pushy, and not paying attention to what you really need. this guy was amazing. I called at the last minute on a Friday night and I told him I needed the truck by 7:30 in the morning. he was very kind and came to work early, just to rent us this truck. and to top it all off you can get sodas and drinks and snacks and my workers they smoke those cigarettes,so instead of Stopping at another place It saves time.and he was so polite. I will always rent my trucks from here for now on. Thanks u-Haul.KIMBERLY LYNN Z.
Customer did not leave a comment.Gerardo Z.
Customer did not leave a comment.ANNA M.
Nothing it was greatjoni G.
Customer did not leave a comment.TISA L.
Jeff was great! He had my u-haul and vehicle dolly ready for me when I arrived. Great customer service all around!JOSHUA ALAN G.
Location was shady but owners service and truck were excellentCARRIE D.
Even though the main website was having issues, the vendor worked hard to make the experience a positive one and was very apologetic.John T.
Customer did not leave a comment.Laura B.
Customer did not leave a comment.Dusty L.
Super easy......smooth!JASON C.
Customer did not leave a comment.Steven P.
Customer did not leave a comment.Kathleen D.
thanksSHAMIR ALEKSANDR M.
Customer did not leave a comment.COSMEL E.
Customer did not leave a comment.Jessica A.
Customer did not leave a comment.CLARENCE EDWARD H.
Customer did not leave a comment.MARCO G.
Customer did not leave a comment.Stacia K.
Customer did not leave a comment.Rizza C.
The employee had to make 3 phone calls to find out how to upload a picture of my ID. He didn't offer an insurance for the truckRAMON B.
Customer did not leave a comment.Ruben C.
the person who helped me at the pickup site was very helpfulDAVID SCOTT L.
Easy rental, Thanks for your helpGAVIN B.
Customer did not leave a comment.TYLER NICHELLE H.
The best customer service location in Las Vegas that I've ever been to. Highly recommended.Wen-Chia W.
Jeff the owner was all about customer service. He was so helpful with such a. Ice personality, thanks Jeff.walter S.
Customer did not leave a comment.Christian J.